Business Operations

• Define strategy by identifying high-impact opportunities
• Drive insights and operational excellence
• Track performance and manage the budget and headcount
• Anticipate high-impact opportunities aligned to Adobe's priorities
• Manage and develop the team with coaching and communication on strategy

Senior Director, Global Head of Partner Strategy and Business Operations

• Own and manage the day-to-day relationship with Nordic Naturals’ China partner, WPIC
• Drive accountability against business objectives, KPIs, timelines, and revenue targets
• Coordinate regular business reviews, action plans, and performance updates
• Ensure strong communication and alignment between WPIC and internal teams
• Support the ongoing transition and optimization of Nordic Naturals’ single-partner model in China
• Support development and execution of annual sales and growth plans for China
• Identify opportunities to grow sales across key platforms including Tmall, JD, Douyin, and Little Red Book (LRB/Xiaohongshu)
• Monitor business performance, identify trends, and recommend actions to improve growth and profitability
• Assist in forecasting, inventory planning, and demand planning coordination
• Support launch planning, promotional execution, and platform initiatives
• Partner closely with WPIC to align platform strategies and execution priorities
• Review marketing initiatives and evaluate ROI and performance metrics
• Help identify opportunities to improve traffic, conversion, customer acquisition, and brand visibility
• Analyze sales data, platform performance, and competitive trends to support recommendations and decision-making
• Work closely with internal stakeholders across supply chain, finance, operations, customer service, and marketing
• Partner with Fiona and Guy on operational execution, administrative coordination, reporting, and ongoing business management
• Ensure internal teams and WPIC have the information, approvals, assets, and support needed to execute effectively
• Help resolve operational challenges and escalate issues proactively when needed
• Prepare business updates, presentations, and performance reviews for leadership
• Track KPIs, revenue performance, marketing spend, and platform trends
• Deliver actionable insights and recommendations based on business data and market analysis
• Support long-range planning and growth strategy discussions for China

Manager – Business Operations & Strategy

• Own and grow the expeditionary systems pipeline across all three mission areas — compute and infrastructure, command and control, and sensor/effector transport.
• Personally lead end-to-end capture efforts for major programs across the portfolio — from shaping the requirement through proposal submission to contract award.
• Own the go-to-market for an emerging category — expeditionary systems — not a single product line.
• Sell the system, not the box. Structure wins so they carry Anduril’s broader compute and software portfolio.
• Build and maintain direct relationships with general and flag officers, SES leaders, PEOs, capability portfolio managers, and senior coalition partner decision-makers.
• Develop and execute partnership strategies with hyperscale cloud service providers and frontier AI companies.
• Collaborate closely with engineering, product, operations, and manufacturing to ensure what we sell matches what we can build and deliver.
• Shape long-term business opportunities through live force exercises, user feedback, and direct engagement with operational units.

Senior Director, Business Development – Expeditionary Systems

• Translate annual and multi-year strategic priorities into clear operating plans, milestones, and review cadences that connect leadership intent to measurable outcomes
• Structure executive and leadership discussions, including OKR and priority-setting forums, to surface tradeoffs, drive decisions, and ensure commitments are documented and followed through
• Own and continuously improve the company’s enterprise operating rhythm, including executive planning sessions, leadership offsites, All Hands, and quarterly and annual business reviews
• Maintain enterprise-level visibility into critical initiatives, dependencies, risks, and outcomes, surfacing issues early and aligning leaders on mitigation and course correction
• Design and maintain KPI frameworks, dashboards, and reporting mechanisms that inform executive decision-making and reinforce accountability
• Develop executive-ready insights, recommendations, and materials for senior leadership consumption
• Contribute to competitive and market analyses in support of decision-making, partnering with relevant internal teams and Rakuten international as needed
• Use Claude and similar AI tools to produce first-pass drafts of executive materials and rapid competitive scans; build simple, repeatable prompt/agent workflows to standardize outputs and reduce cycle time for exec cadence

Strategic Business Operations Manager

• Own and execute the Business Systems strategy and roadmap across ERP, procurement, PLM, MES, QMS, SuccessFactors, ADP, Workforce, contract management, systems integration, and data platforms.
• Lead cross-functional programs to define requirements, create process blueprints, conduct fit-gap, design solutions, and deliver high-impact releases.
• Deliver enterprise-grade capabilities across SAP S/4HANA, SAP BTP, Ariba, PLM, MES, QMS, ADP, TAM, and SuccessFactors, with strong support for R&D, Operations, manufacturing, supply chain, SG&A and business operations.
• Drive end-to-end systems integration using modern architectures and agentic AI automation to increase process intelligence, reduce cycle times, and unlock measurable ROI.
• Build the Business Systems team to be future-ready, including internal staff and partner ecosystems.
• Establish disciplined process engineering, SDLC, documentation, KPIs, quality gates, and automated system controls.
• Lead integration frameworks across ERP, PLM, MES, Metrology, QMS, procurement, HR, legal, and data analytics.
• Ensure compliance with SOX and TISAX, embedding ITGC, automated controls, segregation of duties, and secure integrations.
• Co-develop with IT Infrastructure and Engineering a resilient 24x7 global support model covering on-site, remote, and off-site operations.
• Mentor and coach managers and team members, fostering a culture of ownership, compassion, passion, and urgency.
• Communicate effectively with executives, senior managers, vendors, partners, engineers, operators, technical and non-technical audiences.
• Manage vendor and partner relationships, optimizing performance, cost, and strategic alignment.
• Apply cybersecurity principles across identities, entitlements, access patterns, integrations, and vendor ecosystems.

Senior Director, Enterprise IT – Business Systems

• Serve as a strategic advisor and trusted partner to the Chief Operating Officer (COO)
• Provide executive leadership over enterprise strategy execution, business operations, organizational transformation, and cross-functional initiatives
• Translate executive priorities into scalable operating models, governance frameworks, and measurable business outcomes
• Lead complex, enterprise-wide initiatives that improve business performance and enable sustainable growth
• Provide executive oversight of the Business Project Management Office (PMO)

SVP, Strategic Initiatives and Business Operations

• Supporting teams in conducting internal audits and evaluating internal controls
• Participating in the analysis and interpretation of financial statements using Generally Accepted Accounting Principles (GAAP)
• Assisting in the application of Accounting and Financial Reporting Standards to support accurate financial reporting
• Engaging in business process improvement initiatives to optimize operational efficiency
• Utilizing data visualization techniques to present audit findings and insights effectively
• Collaborating with stakeholders to manage expectations and improve relationships
• Contributing to project management tasks to achieve audit objectives within specified timelines
• Applying IT audit methodologies to assess information technology infrastructure and controls
• Conducting risk analysis to identify potential issues and recommend mitigation strategies
• Supporting the development and implementation of operational risk management processes
• Assisting in report writing to summarize audit results and provide actionable recommendations

Business Process Consulting Intern

• Drive strategic business operations for the Platform Engineering organization by translating executive priorities into scalable operating models
• Lead financial and workforce planning initiatives including budget forecasting, vendor optimization, headcount management, and operational planning
• Partner across Engineering, Product, Finance, HR, Procurement, Legal, and executive leadership to identify operational gaps, streamline processes, and deliver transformational initiatives
• Build executive-ready reporting, dashboards, and business insights using tools such as Excel, Tableau, and PowerPoint
• Shape the future of Platform Engineering operations by bringing structure to complex environments, influencing senior leaders, and driving high-impact programs

Senior Staff Business Operations Manager

• Serves as the sourcing organization’s primary point of contact and subject matter expert with compliance and regulatory functions (e.g., FAR, DFARS, ITAR/EAR export control, CPSR, internal audit); confirm applicable frameworks for this org
• Monitors compliance and procedure changes communicated by the compliance organization and translates them into practical guidance for the sourcing team
• Establishes and leads a peer review Center of Excellence (COE) for procurement documentation and PO packages, including standards, checklists, and escalation criteria
• Recruits, trains, and coordinates peer reviewers across the sourcing team
• Performs reviews of high-dollar/high-risk PO packages prior to release to confirm alignment with current procedures; flags gaps to compliance and partners with buyers on remediation
• Develops and delivers training to the sourcing team on procedure changes, compliance updates, and quality standards
• Creates and maintains work instructions, guidance documents, and desktop procedures
• Partners with various functions within GSC to close process gaps

Supply Chain Business Operations Compliance Specialist

• Partner with Business Development leadership to develop and execute the company's long-term Aerospace & Defense growth strategy.
• Analyze defense priorities, customer demand signals, acquisition strategies, and competitive dynamics to identify new markets, programs, and partnership opportunities.
• Translate National Defense Strategy priorities, DoD budget trends, and customer modernization initiatives into actionable business development priorities.
• Own the operating framework supporting the Aerospace & Defense business development organization, including pipeline governance, business rhythms, reporting, and performance metrics.
• Establish scalable processes supporting opportunity qualification, pursuit management, capture planning, and executive reviews.
• Develop executive dashboards and performance metrics that provide visibility into pipeline health, forecast accuracy, pursuit effectiveness, and organizational performance.
• Lead market assessments, competitive analyses, and customer intelligence to strengthen strategic positioning across priority accounts and programs.
• Partner closely with Capture, Proposal, Engineering, Finance, Contracts, Supply Chain, and Program Management teams to align technical, commercial, and financial strategies across major pursuits.
• Develop executive briefings, customer presentations, strategic planning materials, and business reviews for senior leadership.
• Serve as a trusted advisor to Business Development leadership on operational priorities and organizational effectiveness.

Principal, Business Development Operations – Strategy

• Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies
• Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies
• Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth
• Identify opportunities to automate manual processes and optimize operational efficiency

Senior Associate, BizOps & Analytics

• Co-develop and own SCIEX's global multi-year AI transformation strategy
• Identify, prioritize, and deploy high-value AI use cases across various sectors
• Partner with internal teams and vendors to design, pilot, scale, and sustain AI solutions
• Own end-to-end delivery of AI and digital initiatives
• Develop productive partnerships with leading AI solution vendors
• Lead cross-functional teams in a matrixed environment
• Drive structured change management, training, communications, and user feedback loops

Senior Director, Global AI Deployment – Business Process Transformation

• Setting direction and coordinating the business and finance activities of the Department of Pharmacy
• Collaborating closely with departmental and organizational leadership
• Optimizing operational and cost efficiencies
• Business planning, integration of newly acquired assets, and prioritization of digital and analytics support
• Handling confidential information and organizing priorities

Senior Director, Pharmacy Business Operations – Integration

• Support strategic customer accounts across North America and Europe
• Drive operational excellence, customer satisfaction, and revenue assurance
• Own customer demand planning activities and delivery alignment
• Identify, assess, and mitigate operational and revenue-related risks
• Lead cross-functional projects and initiatives to improve customer experience and operational effectiveness
• Analyze customer and operational data to identify trends and risks

Customer Business Operations Specialist IV

• Support customer demand planning and delivery management activities for assigned customer accounts
• Coordinate with Sales, Business Management, WWOPS, Order Management, and other stakeholders to support customer delivery commitments
• Monitor customer demand changes, forecast updates, and operational impacts
• Identify and communicate delivery, operational, contractual, and revenue-related risks to management and business partners
• Assist in evaluating business impacts and implementing approved mitigation plans
• Support execution of customer agreements, enhanced terms, and entitlement-related activities
• Work collaboratively with cross-functional teams to support achievement of customer and business objectives
• Gather, analyze, and maintain customer and operational data to support decision-making

Customer Business Operations Specialist III

• Lead frontier efforts across some of our newest and most ambitious emerging business lines.
• Own end-to-end strategy and operational execution, helping take ideas from our R&D and 0-to-1 teams and scale them across the DoorDash ecosystem.
• Work cross-functionally with R&D, product, finance, marketing, and business development teams to turn ambitious goals into high-impact results.
• Report into the VP of New Business Strategy & Operations.

Director, Strategy & Operations – New Business

• Run day-to-day financial operations including ledger and payroll
• Monitor team’s usage of internal procedures
• Manage onshore and offshore staff for transactional activities and analysis
• Assist in preparing financial statements in compliance
• Manage communications with clients and partners
• Review company’s accounting for inaccuracies
• Advise on technical accounting decisions

Manager – Life Science, Business Process Outsourcing

• Provide comprehensive business, financial, administrative, and operational support.
• Support budget planning and execution.
• Participate in AIMS implementation and provide business systems support.
• Provide operational support for SWFSC business functions.
• Develop recurring operational reports and executive briefings.

Business Operations Specialist

• Administer and maintain core business owned applications
• Configure applications to support business workflows
• Write test plans and testing scripts in support of Computer System Validation (CSV)
• Ensure systems meet GxP, FDA 21 CFR Part 11, and other regulatory requirements
• Collaborate with IT and QA on compliance and security attestations
• Provide first line support for application-related questions
• Plan and execute upgrades and patches
• Ensure data integrity and traceability across systems
• Train end-users and maintain user guides

Business Application & Systems Administrator

• Direct the strategy, implementation, and optimization of Source-to-Pay systems and processes, ensuring alignment with organizational objectives and industry best practices
• Lead and mentor a high-performing team of business systems analysts, procurement specialists, and technical professionals, fostering a culture of continuous improvement and accountability
• Develop and execute comprehensive spend analytics programs to identify cost-saving opportunities, supplier performance insights, and procurement risk mitigation strategies
• Oversee the integration and management of procurement technology platforms, including ERP systems, e-procurement tools, and analytics solutions
• Design and implement process improvements across sourcing, procurement, and vendor management functions to enhance efficiency and reduce cycle times
• Collaborate with cross-functional stakeholders including Finance, Supply Chain, Operations, and IT to align procurement systems with broader business initiatives
• Establish key performance indicators (KPIs) and dashboards to monitor procurement metrics, spend trends, and system performance
• Lead vendor management initiatives, including contract negotiations, performance evaluations, and relationship optimization
• Champion digital transformation and automation initiatives to streamline procurement workflows and enhance data visibility
• Provide executive-level reporting and insights on procurement performance, cost savings, and strategic recommendations
• Ensure compliance with procurement policies, regulatory requirements, and internal controls

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