Manager – Business Operations & Strategy

Nordic Naturals

Manager handling business operations and strategy for China at Nordic Naturals. Leading relationships with partners and coordinating internal teams for business growth.

Posted 7/22/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $112,000 - $134,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and business development within the e-commerce sector, particularly in the Chinese market. Proficient in analyzing sales data, managing cross-functional teams, and driving growth strategies across key platforms.

Highest-signal resume keywords

Account ManagementBusiness DevelopmentE-Commerce StrategySales OperationsAnalytical Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Data AnalysisForecastingInventory PlanningDemand PlanningPerformance MetricsKPI TrackingMarketing ROI EvaluationProject ManagementPlatform Strategy AlignmentOperational Execution

Soft Skills

Communication SkillsOrganizational SkillsProblem-Solving SkillsAttention to DetailCross-Functional Collaboration

Tools & Technologies

TmallJDDouyinLittle Red BookAmazonE-Commerce Platforms

Industry Keywords

CPG ProductsInternational BusinessChina MarketSales GrowthBusiness Objectives

About the role

Key responsibilities & impact

Own and manage the day-to-day relationship with Nordic Naturals’ China partner, WPIC
Drive accountability against business objectives, KPIs, timelines, and revenue targets
Coordinate regular business reviews, action plans, and performance updates
Ensure strong communication and alignment between WPIC and internal teams
Support the ongoing transition and optimization of Nordic Naturals’ single-partner model in China
Support development and execution of annual sales and growth plans for China
Identify opportunities to grow sales across key platforms including Tmall, JD, Douyin, and Little Red Book (LRB/Xiaohongshu)
Monitor business performance, identify trends, and recommend actions to improve growth and profitability
Assist in forecasting, inventory planning, and demand planning coordination
Support launch planning, promotional execution, and platform initiatives
Partner closely with WPIC to align platform strategies and execution priorities
Review marketing initiatives and evaluate ROI and performance metrics
Help identify opportunities to improve traffic, conversion, customer acquisition, and brand visibility
Analyze sales data, platform performance, and competitive trends to support recommendations and decision-making
Work closely with internal stakeholders across supply chain, finance, operations, customer service, and marketing
Partner with Fiona and Guy on operational execution, administrative coordination, reporting, and ongoing business management
Ensure internal teams and WPIC have the information, approvals, assets, and support needed to execute effectively
Help resolve operational challenges and escalate issues proactively when needed
Prepare business updates, presentations, and performance reviews for leadership
Track KPIs, revenue performance, marketing spend, and platform trends
Deliver actionable insights and recommendations based on business data and market analysis
Support long-range planning and growth strategy discussions for China

Requirements

What you’ll need

Bachelor’s degree in business, Marketing, International Business, Supply Chain, or related field
3–7 years of experience in account management, business development, international business, e-commerce, sales operations, or related fields
Strong analytical, organizational, and problem-solving skills
Excellent communication and presentation abilities
Ability to manage multiple projects and priorities in a fast-paced environment
Strong attention to detail and follow-through
Comfortable working cross-functionally with both internal teams and external partners
Experience working selling supplements or CPG product into China through: distributors, trade partners or agencies.
Experience working with Amazon, e-commerce platforms, or international distributors is a plus
Experience with China e-commerce platforms (Tmall, JD, Douyin, LRB/Xiaohongshu) is a strong plus but not required
Chinese language skills are a plus but not required.

Benefits

Comp & perks

Health insurance
Professional development