Nordic Naturals

Business Operations

• Own and manage the day-to-day relationship with Nordic Naturals’ China partner, WPIC
• Drive accountability against business objectives, KPIs, timelines, and revenue targets
• Coordinate regular business reviews, action plans, and performance updates
• Ensure strong communication and alignment between WPIC and internal teams
• Support the ongoing transition and optimization of Nordic Naturals’ single-partner model in China
• Support development and execution of annual sales and growth plans for China
• Identify opportunities to grow sales across key platforms including Tmall, JD, Douyin, and Little Red Book (LRB/Xiaohongshu)
• Monitor business performance, identify trends, and recommend actions to improve growth and profitability
• Assist in forecasting, inventory planning, and demand planning coordination
• Support launch planning, promotional execution, and platform initiatives
• Partner closely with WPIC to align platform strategies and execution priorities
• Review marketing initiatives and evaluate ROI and performance metrics
• Help identify opportunities to improve traffic, conversion, customer acquisition, and brand visibility
• Analyze sales data, platform performance, and competitive trends to support recommendations and decision-making
• Work closely with internal stakeholders across supply chain, finance, operations, customer service, and marketing
• Partner with Fiona and Guy on operational execution, administrative coordination, reporting, and ongoing business management
• Ensure internal teams and WPIC have the information, approvals, assets, and support needed to execute effectively
• Help resolve operational challenges and escalate issues proactively when needed
• Prepare business updates, presentations, and performance reviews for leadership
• Track KPIs, revenue performance, marketing spend, and platform trends
• Deliver actionable insights and recommendations based on business data and market analysis
• Support long-range planning and growth strategy discussions for China

Manager – Business Operations & Strategy

General

• Maintain and update the product lifecycle management (PLM) system to ensure data integrity and process flow.
• Create and update specifications for ingredients and components.
• Conduct nutritional calculations and generate supplement facts panels using databases and technical specifications.
• Perform data entry to support the accuracy and completeness of product information.
• Assist with basic project management functions, supporting the product development pipeline from concept to commercialization.
• Provide foundational process oversight, ensuring established workflows are followed.
• Coordinate document approvals and manage qualification workflows to maintain project timelines.
• Execute change control processes, including filing, securing approvals, and conducting impact assessments.
• Serve as a key contact for the Product Development team, working with cross-functional partners in procurement, project management, and quality assurance to gather information and ensure tasks are completed.
• Assist in collecting and organizing documentation from raw material vendors to support sourcing and qualification.
• Provide technical and administrative support to the Product Development team, addressing formulation issues by compiling information and following up on pending tasks.
• Support management and interpretation of stability data and other analytical testing.
• Perform other duties as assigned to support the product development and innovation pipeline.

Junior Product Development Formulator

Full-stack Engineer

• Write organized, testable, and efficient frontend code, with inline documentation
• Engage in UX planning to translate the user journey into an effective mobile-first UI that adheres to brand standards
• Participate in code reviews and the QA feedback cycle
• Generate documentation as part of the deliverable
• Work within an Agile/Scrum methodology using the Atlassian suite of tools
• Help evaluate and adopt emergent frontend technologies
• Work with a hybrid team with members both on-site and distributed across North America
• Work on full-stack tasks as needed

Manager – Business Operations & Strategy

Junior Product Development Formulator

Full-Stack Engineer