Billing Specialist

• Perform Customs business activities
• Responsible for transactions with U.S. Customs (CBP) concerning the entry and admissibility of merchandise
• Review Customs documents to be filed with CBP ensuring accuracy
• Verify classification and valuation with the importer when necessary
• Ensure compliance with customs regulations
• Obtain the appropriate documents required to support claims or disclaims
• Ensure the proper and timely payment of duties, taxes, or other charges assessed or collected by CBP on merchandise by reason of its importation
• Maintain documents required under 19 CFR 163
• Monitor and track customs clearances and resolve any delays or issues
• Coordinate with internal teams, clients, customs brokers, and government agencies to resolve customs-related issues
• Maintain accurate and up-to-date knowledge of customs regulations and procedures
• Attend provided trainings
• Support the development and implementation of customs compliance procedures and policies

Customs Specialist, Billing Coordinator

• Invoice Preparation
• Order, prepare, and distribute pre-bills for assigned billing partners/accounts
• Assist with electronic billing functions
• Responsible for recording and maintaining accurate phase, task, and billing codes
• Prepare, produce, and finalize invoices for assigned accounts
• Direct contact with billing partners to resolve billing related issues
• Assist secretarial bill preparers as needed
• Produce ad hoc reports as requested
• Support collections staff members in processing billing adjustments

Senior Billing Administrator

• Supervising the daily operations of the Master Files
• Ensuring compliance with all policies and procedures of the firm
• Managing and maintaining the timely workflow of master billing files
• Providing guidance to the Master File team regarding all master file set‑ups, including client matter and timekeeper master set‑ups, including billing rates and exception rate hierarchies
• Resolving highly complex and sensitive master file issues
• Gathering and defining functional requirements for Elite 3E billing enhancement projects
• Managing the workflow of annual selections from the Rate Selection Website

Billing Supervisor – Master Files

• Support customers and insurance professionals through payment-related communication and account coordination in a fully remote environment
• Handle inbound and outbound calls related to unpaid invoices and account support
• Collect payments from homeowners and insurance companies
• Assist customers with invoice questions, payment updates, and account inquiries
• Document customer communication and account updates across multiple CRM systems
• Maintain accurate records and follow-up activities
• Support account resolution efforts through professional and timely communication
• Collaborate with internal teams to ensure smooth customer support and payment processing
• Contribute to a positive and efficient remote team environment

Junior Accounts Receivable Representative – Insurance Billing

• Prepare and submit accurate claims, invoices and required documentation for services, including coding diagnoses and procedure codes
• Monitor and track claims to ensure timely submission and investigate and resolve billing inaccuracies and billing related issues
• Check eligibility and benefit verification to determine client’s eligibility and if additional private health insurance exists for each client
• Collaborate with funders and insurance companies to resolve billing inconsistencies and errors
• Communicate with program and QA staff regarding any changes to a client’s eligibility
• Bill and collect copays/deductibles from parents/guardians in applicable programs
• Upload files to respective systems to apply payments and adjustments and provide reports from the electronic health record system
• Review billing denial queues and billing-related reports on a daily basis to ensure the timely processing of claims and denials
• Resubmit claims as needed
• Communicate with program staff regarding corrections or necessary changes in documentation
• Input, complete, and review billing and payment invoices using internal and external Electronic Health Record (EHR) and Clearinghouse systems for assigned program(s) and submit reports in a timely manner
• Maintain proper documentation for each claim, including relating to the approval or denial of claims, utilizing the appropriate county forms and systems
• Reconcile payments and resolve discrepancies
• Work with payers to appeal and correct errors
• Stay up to date on changes in billing codes, regulations, and payer policies
• Attend all required trainings and meetings

• Preparing and analyzing client billing requests
• Creating, editing, and submitting bills in accordance with firm and client requirements, reviewing proformas, handling corrections, and coordinating e-billing
• Ensuring successful delivery of invoices and coordinating with revenue and e-billing teams to resolve rejections and reductions
• Generating and reviewing proformas from 3E for informational and billing purposes
• Utilizing computerized billing and payable software modules to complete billing processes, research issues, and provide information to customers
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

• Own the end-to-end billing process across subscription and usage-based revenue
• Ensure timely and accurate invoice generation
• Manage billing queue, prioritization, and execution
• Review and resolve complex billing scenarios (proration, expansions, terminations)
• Make real-time decisions to ensure billing continues moving forward
• Reduce dependency on manual review by standardizing workflows
• Manage AR team supporting billing and collections
• Ensure work is completed accurately and on time
• Provide guidance, prioritization, and accountability
• Partner with systems teams to improve automation and workflows
• Provide feedback on process gaps and inefficiencies
• Support adoption of new tools and processes
• Identify opportunities to simplify billing workflows
• Reduce manual effort through better process design
• Improve invoice quality and reduce customer inquiries
• Track and report on key billing metrics, including billing efficiency, cycle time, and accuracy

Billing Manager

• Utilizes knowledge of insurance regulations, health insurance contracts, medical coding, and bookkeeping for revenue cycle support activities
• Medical coding, insurance verification, ensuring accuracy of information
• Preparing deposits, collecting, posting, and managing account payments
• Submitting accurate claims and following up on accounts
• Handles carrier correspondence and manages EOBs
• Provides customer service, verifies discrepancies, resolves patient billing issues

Billing Specialist II

• Ensure strict HIPAA-compliant confidentiality with all client data and claims
• Manage and operate in multiple different billing platforms dependent on client needs which could include Azalea, Tebra, Central Reach and/or Rethink Integrated Billing Module
• Manage assigned client accounts billing scrubs for primary and secondary claims
• Submit claims electronically for primary and secondary payors
• Solve clearinghouse rejections
• Submit corrected claims for billing errors, rebill projects (new plans/new year, new information on payor policies)
• Maintain account spreadsheets, billing cheat sheets, provider, and billing information including provider roster and payer policy billing rules
• Contribute to updates and communicate to Customer Billing Advocate and other members of POD
• Provide internal reporting to team of status and issues for clients within POD
• Meet internal benchmarks for clean claims / first pass rate, unbilled claims, clearinghouse rejections, secondary claims, and denials for billing errors
• Research specific payor billing rules as needed
• Review client billing documentation to ensure claims are submitted based on payor requirements
• Stay informed about Payor and Industry Billing rules
• Foster a positive work environment for team members

• Verify insurance eligibility and benefits, ensuring accurate coverage details (e.g., copays, deductibles, visit limits) are documented prior to services.
• Obtain and manage prior authorizations and referrals, ensuring payer requirements are met to support timely reimbursement.
• Ensure accurate and up-to-date payer and member insurance information is maintained in systems to prevent claim rejections and delays.
• Identify and resolve eligibility discrepancies, coverage issues, and missing information proactively.
• Support members in navigating employer-sponsored benefits, EAP programs, and insurance coverage, helping them understand financial responsibility and access to care.
• Respond to billing, eligibility, and coverage-related inquiries from members with clarity, accuracy, and empathy.
• Partner with internal teams (clinical, operations, customer support) and external stakeholders (payers, employer partners) to resolve eligibility and authorization issues.
• Serve as a subject matter resource for front-end RCM workflows and payer requirements.
• Own assigned worklists ensuring completion within established productivity, quality, and SLA expectations.
• Resolve claim denials due to eligibility or authorization related issues.
• Prioritize daily work effectively across competing deadlines, understanding how tasks impact downstream billing and member experience.
• Apply established workflows and sound judgment when resolving eligibility and authorization issues.
• Maintain accurate and complete documentation of eligibility checks, authorizations, and member interactions to support auditability and compliance.
• Identify trends in eligibility errors, authorization delays, claim denials, or payer issues, and escalate or suggest process improvements.
• Support audits and quality reviews related to financial clearance processes.
• Contribute to process improvements, including automation and system enhancements, to improve efficiency and reduce manual work.
• Collaborate with internal and external stakeholders to resolve complex eligibility, authorization, and coverage issues.
• Escalate high-risk or time-sensitive cases appropriately to prevent care delays or claim denials.
• Identify workflow gaps and contribute to solutions that improve financial clearance accuracy and efficiency.

Billing Associate

• Ensure timely and accurate insurance A/R resolution across a complex claims portfolio.
• Drive follow-up, denials and underpayment resolution, cash acceleration, and process improvements.
• Resolve claim issues across rejections, denials, and underpayments through payer portal review and outreach.
• Research, review, and resolve exceptions and escalations surfaced by teammates and cross-functional partners.
• Conduct special projects (e.g. targeted payer issue review, A/R clean-up) to reduce write-offs and address aging risk.
• Support weekly/monthly reporting and reconciliation activities and ensure accurate tracking of collections progress.

• Assist with initiating and implementing of all aspects of the monthly client billing process including: Review and edit monthly proformas as instructed by the Billing Attorney via Paperless Proforma.
• Modify time and cost entries as directed.
• Write offs and write downs.
• Completing transfers, dividing, and combining timecards.
• Ensuring rates are accurate.
• Applying available funds to billing as instructed.
• Verify accuracy of billing.
• Compile supporting back-up documentation, per client billing guidelines as required.
• Acquire and maintain proper approval documentation.
• Finalize and distribute invoices in accordance with Firm and Client guidelines.
• Research and respond to billing inquiries from both attorneys and clients in a timely and professional manner.
• Submit invoices by mail, email, e-billing via eBillingHub and other e-billing vendors as required.
• Set up matters for e-billing on vendor sites and within the firm’s billing system.
• Address and resolve billing disputes and discrepancies in a timely manner.
• Coordinate appeals for rejected invoices.
• Provide client accruals, status updates and budgets upon request.
• Communicate with attorneys, clients, or staff to address billing questions, as needed.
• Maintain contact with attorneys, staff, and clients and observes confidentiality of client and firm matters.
• Answer questions regarding billing processes and procedures.
• Collaborate with other departments as needed for Accounts Receivable, client and matter setup, rate management, trust accounting, unallocated funds, and billed on account funds.
• Maintain addresses, invoices templates, and e-billing information within the firm’s billing system.
• Assist with customized reporting requirements for internal/external clients.
• Effectively prioritize numerous tasks and complete within designated time deadlines.
• Manage monthly reports surrounding billing workload.
• Other duties as assigned.

• Ensures the financial success of the organization by performing full-cycle billing & help with collection procedures for skilled nursing facilities.
• Responsible for the full cycle of Accounts Receivable, including but not limited to private and governmental contracts for the skilled nursing facilities.
• Ensures all billing is being completed/submitted accurately, timely, and in accordance with set policies and procedures.
• Assists with private pay billing at other levels of care as needed.
• Participates in Accounts Receivable aging reviews with facility staff and Accounts Receivable Manager on a regular basis.
• Assists facilities in collection procedures on private and insurance balances.
• Proceeds with collection procedures in collaboration with Accounts Receivable Manager and facility team.
• Reconciles Accounts Receivable with general ledger and posts all cash receipts received to appropriate accounts.
• Coordinates with Accounts Receivable Manager and facility staff/management to ensure accuracy of records.
• Performs reconciliation of billing and collections and is able to identify unbilled or rejected services and accurately rebill.
• Assist facilities with various government audits including Medicare RAC audits and appeals as needed.

Senior Third Party Billing Specialist

• Maintains practice management system by entering accurate data, verifying and updating insurance, and claims information
• Prepares, reviews, submits, and follows up with clean claims to various companies/individuals
• Collects, posts, and manages patient account payments
• Investigates rejected claims to see why denials were issued and correct claims
• Facilitates swift payment of invoices due to the organization by sending patient invoices, billing reminders, and making collection calls on outstanding balances
• Reviews and provides RCM weekly and monthly reports including productivity and financial reports
• Follows HIPAA guidelines when accessing and sharing patient information
• Provides timely and professional customer service, verify discrepancies by and resolve patient billing issues, answer questions from patients, facility staff, and third-party vendors

Billing Specialist III

• Manage end-to-end billing activities across multiple offices using the firm’s Dynamics 365 billing platform, including invoice generation, WIP review, adjustments, and write-offs.
• Partner with office administrators and billing coordinators to evaluate existing billing and collections workflows and recommend practical improvements.
• Design, document, and implement process enhancements and automations that reduce manual effort and improve billing accuracy and timeliness.
• Serve as a subject-matter resource on the firm’s billing system — answering questions, troubleshooting issues, and helping users get the most out of the platform.
• Interpret Power BI reports related to billing, WIP, AR, and collections to identify trends, flag outliers, and support data-driven conversations with office leaders.
• Develop and deliver training sessions and reference materials on billing concepts, system usage, and best practices for non-technical audiences.
• Collaborate with the Controller and FP&A Lead on month-end billing cycles, reporting, and ad hoc analysis.
• Build strong working relationships across a range of personalities and work styles, exercising patience, clarity, and professionalism.

• Accurately and timely process high volume of bills each month
• Familiarize self with special fee arrangements for clients and act as resource to billing professionals
• Monitor select matter billings against budgets
• Create and maintain accurate billing instructions
• Review client and matter setup for accuracy
• Review and edit pre-bills according to billing professional instructions
• Submit invoices electronically, monitor and promptly resolve reduction and appeals
• Communicate effectively with billing professionals, assistants, and clients
• Escalate to the Billing Supervisor if necessary
• Actively listen to issues raised by billing professionals
• Monitor carry forwards and write-offs

• Oversees the monthly billing cycle, including file preparation, reconciliation, and submission of monthly billing.
• Collaborates with internal departments (Media, Production, Finance) to ensure that all billing amounts are aligned with planned budgets and to achieve smooth billing operations.
• Works closely with the Media Payables and Processing team to resolve billing discrepancies.
• Actively participates in Mediaocean’s transition to a new platform. Works closely with other team members to help resolve various issues.
• Supports internal and external audits with required billing data and reports.
• Maintains and updates client records, billing records, databases, and backup documentation for auditing purposes.
• Communicates directly with clients for billing approvals, clarifications, and timely issue resolution.
• Works alongside the Accounts Receivable team to ensure a timely collection of receivables.
• Assists in generating scheduled reporting activities.

Media Billing Specialist

• Coordinate and audit electronic invoice submissions of the billing team.
• Ensure all e-billing procedures are being followed in an accurate and timely manner.
• Provide excellent customer service to internal and external customers; escalate any potential service delivery issues to the manager.
• Document and maintain e-billing vendor instructions and templates.
• Responsible for generating and reviewing monthly reports surrounding e-billing items to administer deadlines and maintain data that may require continuous follow up.
• Mentoring assigned Billing Specialists: Guidance with electronic billing setups in 3E Matter Maintenance, eBillingHub, and third party electronic billing vendor websites.
• Assistance with resolving invoice rejections and reductions.
• Maintain electronic billing application; monitor outstanding and rejected electronically billed invoices: Assist receivable team with appropriate reports and work with group to ensure timely response in resolution of short paid electronic invoices.
• Responsible for assisting with new client electronic billing setups.
• Client Billing: Assist with initiating and implementing of all aspects of the monthly client billing process including: Maintain telephone and personal contact with clients, attorneys and staff on billing matters Modify time and cost entries as directed Compile necessary back-up documentation per client billing guidelines Acquire and maintain proper approval documentation Print/mail or electronically submit client invoices.
• Utilize computerized accounting and billing software applications.
• Maintain contact with attorneys, staff, and clients and observes confidentiality of client and firm matters.
• Provide electronic billing education training as needed.
• Evaluate and recommend new process improvements.
• Perform special projects and other duties as assigned.
• Manage the day-to-day changes required to maintain accurate client information

Lead Electronic Billing Specialist

• End-to-end billing process, including accurate invoicing, documentation, and timely payment collection.
• Identify and implement improvements in billing workflows to reduce processing time, eliminate errors, and enhance efficiency. Recommend system or process upgrades to improve speed and accuracy.
• Serve as a point of contact for complex billing inquiries, issues, and disputes that require advanced problem-solving or technical expertise.
• Prepare, analyze and present accounts receivable reports, and daily, weekly, and monthly financial reports.
• Monitor KPIs, SLAs, month-to-date targets, and productivity. Present findings to management on a daily, weekly, monthly, and quarterly basis.
• Analyze trends in AR issues, think strategically to enhance revenue cycle operations, and make confident decisions under pressure to drive continuous improvement.
• Assist in initiatives aimed at improving billing accuracy, timeliness, and efficiency through process enhancements and automation.

RCM Billing Specialist

• Maintains the practice management system by entering accurate data, verifying and updating insurance and claims information
• Handles carrier correspondence, manages EOBs, and keys payments received into the system
• Prepares, reviews, submits, and follows up with clean claims to various companies/individuals
• Collects, posts, and manages patient account payments
• Investigates rejected claims to see why denials were issued and correct claims
• Facilitates swift payment of invoices due to the organization by sending patient invoices, billing reminders, and making collection calls on outstanding balances
• Reviews and provides RCM weekly and monthly reports including productivity and financial reports as directed

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