Bilingual

• Engages clients in the lobby to educate and assist with conducting transactions through self-service resources
• Accurately and efficiently processing cash transactions for clients as needed
• Has deep conversations with clients to gain in-depth knowledge of the financial and life priorities
• Connects clients to solutions that meet the financial goals
• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Relationship Banker – Bilingual Spanish Required

• Take the lead at the center of where it all happens – our retail stores.
• Help oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment, and technology.
• Partner with a store manager to oversee all aspects involved in the daily operation of a retail store.
• Assist with merchandising and product launches to help meet and exceed sales objectives.
• Ensure that customers receive an extraordinary experience with our products and services.
• Provide best-in-class paid training to set you up for leadership success.
• Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Bilingual Spanish Assistant Manager

• Develop a sales plans and drive individual production goals, including building referral network and relationships with internal partners and external contacts
• Create an environment through activity-based coaching and performance development and implement/execute coaching plan to develop employee’s skill set to achieve personal/branch goals
• Develop and execute integrated sales, relationship, and credit strategies that are aligned with the Retail Bank's priorities, execute business plan to achieve expected goals in all business categories
• Support portfolio growth by identifying opportunities to deepen relationships and increase client acquisition and ensure clients receive optimal service and monitor/adhere to operational controls
• Collaborate with branch partners to successfully achieve goals, build customer relationship and deliver customer service
• Leverage workforce planning tool to optimize staffing in branches and set expectations for branch staff, fostering an environment in which team members work together to achieve all business goals
• Integrate segment partners, partner with Assistant Manager and partner with the Division Operational to drive sales and drive outbound sales activities including: representing Citi and building partnerships in the community
• Conduct daily proof processes to ensure adherence to operational requirements; investigate controllable losses among branch staff; provide coaching and manage performance on decisions used
• Lead hiring process and coordinate performance management, compensation, communication and employee evaluation of branch staff
• Responsible for planning, budgeting and policy formulation and involved in short-term planning resource planning
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Branch Manager, Bilingual Spanish Preferred, Vice President

• Communicate with international customers via phone and email
• Retrieve and compile information as requested from records, emails, and other documents.
• Support high-demand clients with urgency, professionalism, and clear follow-through in a fast-paced environment.
• Perform administrative and data entry tasks, including analyzing and interpreting Microsoft Excel data and managing databases.
• Review forms, data, and other information to ensure accuracy and conformance to established procedures and policies.
• Verify data for accuracy, completeness, and compliance with established procedures to submit data to the federal government.
• Compile and submit data to regulatory authorities in compliance with established procedures.
• Assist in the development and documentation of Standard Operating Procedures (SOPs) for internal teams and client-facing services.
• Collaborate with cross-functional teams to design and implement new regulatory services.

Bilingual Global Registration Specialist – Cosmetic Services

• Conduct assessment and orientation sessions for participants referred to the program following the program curriculum provided by EAC NETWORK
• Schedule participants for sessions
• Co-facilitate themed batterer intervention sessions utilizing control logs, assignments, and exercises
• Maintain participant attendance
• Conduct breathalyzer and or toxicology tests on participants when required
• Distribute letters of attendance
• Attend trainings/meetings as scheduled

Facilitator, Bilingual Preferred – Abusive Partner Intervention Program

• Support administration and optimization of the case management database system
• Troubleshoot issues and develop standardized data collection practices
• Assist with day-to-day maintenance of the database system
• Serve as primary point of contact for Spanish-speaking Latin American sites on ETO
• Facilitate bilingual technical assistance and training to site staff in Latin America

Coordinator, Database Systems Support – Bilingual Spanish

• Answer incoming emergency and non-emergency calls, following protocols to determine priorities and dispatch responses accordingly.
• Provide compassionate customer support using scripted and non-scripted responses.
• Monitor a high volume of medical alerts and alarms, offering genuine care during potentially stressful situations.
• Record call details, dispatches, and messages into a database in real-time while maintaining focus and accuracy.
• Communicate with empathy, respect, and patience to ensure a positive experience for our members.
• Verify and update customer information in the system to ensure records are accurate.
• Troubleshoot alarm systems and report issues to ensure timely maintenance.
• Proactively inquire about and recommend preventative healthcare services to members.
• Manage access to highly sensitive materials and maintain strict confidentiality.
• Talk and type simultaneously while navigating multiple screens and systems efficiently.
• Successfully complete new hire training and pass all required compliance testing.
• Perform other duties as assigned.

Care Center Representative, Bilingual/Spanish

• Provide high quality care for patients in a virtual setting
• Collaborate with Physicians and/or Advanced Practice Leads on the Care Team as needed when working with complex patients
• Follow up on labs, imaging, and closed loop communication with patients and other providers as needed
• Use tooling to allow virtual "exams" including remote home monitoring equipment, remote physical exam, remote point of care diagnostics
• Participate in collaborative care model with various care team members including but not limited to registered nurses, medical assistants, PCPs, behavioral health clinicians, and clinical supervisor where applicable
• Participate in required meetings to support patient care including huddles, case conferencing and regular service line All Hands
• Provide feedback to support improvement in operational workflows and product features
• Compliance with all applicable laws and regulations
• Other duties as assigned

Physician, Bilingual – Virtual Urgent Care

• Create supportive, healing and engaging group spaces for participants
• Develop lessons based on topics that are: of interest
• Supportive of the ReWire a CBT model used in the program
• Includes expertise from other team members
• Create lesson plans, activities, curricula that are engaging, culturally responsive and trauma-informed
• Develop a strong relationship with the participants in the program
• Facilitate multiple weekly groups on site
• Deliver content to participants in the community who cannot come to the office due to safety concerns
• Conduct individual sessions to support participants in achieving personal goals
• Collaborate with other team member to ensure content feels relevant to the needs of the participants
• Conduct field work with Youth Workers when needed to engage participants
• Attend trips and activities with the team
• Participate in Trainings
• Other duties as assigned by the Director

Bilingual Youth Development Facilitator

• Conduct thorough biopsychosocial assessments and develop personalized care plans.
• Focus on treating addiction, depression, and anxiety, primarily in senior populations.
• Liaise closely with the medical team to define care goals and manage patient outcomes.
• Educate patients about available services and promote active participation in their care.
• Maintain timely and accurate documentation in the Electronic Health Record (EHR).
• Participate in weekly clinical supervision and interdisciplinary team meetings.
• Uphold NASW ethical and professional standards in all areas of practice.
• Build therapeutic rapport with patients from diverse backgrounds while maintaining clinical boundaries.
• Responsible for outreach to Pod Health clients for enrollment in the Behavioral Health Integration (BHI) program.
• Conduct outreach and follow-up calls with clients experiencing crisis situation.
• Follow up on referrals received from the medical team to coordinate behavioral health support and services.
• Schedule and conduct therapy sessions for clients through Zocdoc.

LCSW/LMHC-D/LMSW, Bilingual Spanish Preferred

• Handling incoming alarm calls and placing outgoing calls to verify alarm activity, dispatching the proper authorities, and notifying responsible parties.
• Paying attention to detail while documenting alarm handling procedures within the alarm screens.
• Completing alarm processing in accordance with departmental procedures.
• Receiving inbound calls and relaying important information about life-safety systems and services, including updating customer accounts and solving billing questions.
• Supporting ADT customers by problem solving, de-escalating customer issues and resolving account issues.
• Providing technical support and troubleshooting devices across ADT systems.
• Helping customers understand the ADT noble purpose and providing customer lifestyle solutions.
• Coaching, team meetings or 1:1 development time to grow and develop your career at ADT.

Bilingual Monitoring Representative

• Engaging clients in the lobby to educate and assist with conducting transactions
• Accurately and efficiently processing cash transactions
• Deep conversations with clients to meet their financial goals

Relationship Banker, Bilingual Spanish

• Assist customers who need help and certainty when their move does not go as planned.
• Handle incoming customer calls, as well as initiating outbound calls, to customers, roadside assistance service providers and other personnel who will provide the support and expertise needed to get our customer back to their move.
• Follow established methods and procedures.
• Handle all files with calm urgency, professionalism, and care while meeting all quality-related metrics and goals.

Bilingual French – Roadside Assistance Agent, Part Time

• Assesses clients' needs and eligibility for in-home services, entitlements and benefits, and manages ongoing case work and care plan management.
• Conduct intakes, provide accurate information and referrals.
• Screen and assist clients with applications and re-certifications for entitlements and benefits.
• Advocate on behalf of clients and arrange for provision of services; develop implement and follow up on care plans.
• Provide supportive counseling to clients as needed.
• Maintain ongoing communication with client, family members and other collaterals as appropriate.
• Maintain complete and accurate case notes utilizing the program’s data system; prepare required documentation in case file within organizational time frames.
• Maintain and report on statistics according to Selfhelp standards, utilizing the program’s data system and other forms of record keeping as needed.
• Actively participate in supervision and staff meetings and share any emergent issues with supervisor in a timely manner.
• Facilitate and assist at social, recreational and other group activities and events.
• Any other duties assigned.

Case Manager, Bilingual Russian/English

• Provide direct oversight and supervision of nurse practitioners and physician assistants within state by state regulations
• Provide medical care virtually (by phone, video, & message) in alignment with Oscar Medical Group guidelines, practices and policies
• Collaborate with MAs, RNs, and other providers across service lines
• Compliance with all applicable laws and regulations
• Other duties as assigned

Physician – Virtual Health Assessment, Bilingual in Spanish

• Provide direct clinical support to patients undergoing medication abortion
• Respond to patient’s medical questions and concerns, delivering timely triage, clinical assessment, and patient-specific nursing guidance
• Ensure every patient feels heard, supported, and cared for—providing culturally responsive, evidence-based care during moments that matter most.

Telehealth Registered Nurse, Bilingual Spanish

• Provide world class customer service and service delivery to our clients and patients through processing referrals in the delivery of medical goods and services.
• Reaches out to patients in relation to new or already processing referrals confirming patient demographic information, providing updates on the referral, and/or confirming delivery of said goods or service.
• Communicates with vendor partners, claims adjusters and nurse case managers providing updates on new referrals as well as referrals already in process.
• Procures vendor partners for each referral as it relates to the goods or services requested.
• Responsible for making or taking phone calls on existing referrals, new referrals, or other team members referrals.
• Provides quotes back to clients for approval or follow up on quotes already sent to obtain written approval for requested referrals ensuring that each referral is deemed medically necessary and approved by the claim’s adjuster.
• Confirms all required and relevant billing information exists in each referral as it relates to the workflow and billing processes in place and moves those referrals to be billed each day.
• Processes referrals per state regulations and workers compensation guidelines.

Patient Care Coordinator – Bilingual Preferred

• **Key Responsibilities:**
• - Conduct psychosocial assessments and provide supportive counseling under supervision as required for LMSW licensure.
• - Collaborate with the clinical team to develop and implement patient care plans.
• - Provide case management services and connect patients with necessary community resources.
• - Work closely with physicians, nurses, and other providers in a multi-specialty setting.
• - Maintain accurate and timely documentation of patient interactions and services provided.
• - Participate in team meetings and contribute to a coordinated care approach.

Licensed Master Social Worker, Bilingual Spanish

• Manage program for youth age 14+ to determine a high school and post-secondary plan for their future
• Build awareness of Big Brothers Big Sisters of LI through presentations, speaking engagements, in-person meetings and networking with schools/educators, community organizations, corporations, faith-based institutions, and other appropriate groups
• Plan, facilitate and host educational and vocational workshops for Mentees on High School proficiency test requirements, college readiness and career topics
• Plan and facilitate monthly or bi-weekly sessions for in person meetings with students and mentors
• Coordinate pre-vocational services, organize, and plan career exploration activities and trips; conduct job readiness workshops and training to youth in order to make them more employable
• Plan and execute various aspects of match activities and other program enhancements for participants of Big Brothers Big Sisters of Long Island Rise Up program
• Support mentees by connecting participants with external community partners and resources, both through established agency partnerships as well as creating new collaborations
• Create and manage curricula development; prepare training materials for match participants
• Responsible for consistent and ongoing communication with school personnel, college administrators, Volunteers and business professionals building strong relationships to assist in growing the program
• Identify and implement growth strategies to achieve long-term vision of impact on youth in our program – this includes program expansion and scale
• Manages execution of grant deliverables
• Liaise with the Board, Education leaders, Employers, and key external partners to increase scale and impact of Program
• Attend/participate in agency sponsored events

Career Specialist, Bilingual Preferred

• Provide medical care virtually (both by phone and message)
• Provide patient care in alignment with Oscar Medical Group guidelines, practices and policies
• Focus on efficiency and quality of care delivery
• Ensure patient access to VUC services
• Collaborate with MAs, RNs, and other providers across service lines (e.g. primary care and health assessments)

Bilingual jobs in New York

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