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Bank of America

Relationship Banker – Bilingual Spanish Required

Bank of America

Relationship Banker responsible for engaging clients and assisting with transactions at Bank of America. Focused on educating clients using self-service banking resources.

Posted 7/22/2026full-timeCopiague • New York • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $27 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client engagement and relationship-building skills while effectively managing cash transactions and adhering to established processes. Bilingual in Spanish, with a focus on delivering exceptional client experiences and identifying tailored financial solutions.

Highest-signal resume keywords
Bilingual SpanishClient EngagementCash Transaction ProcessingCritical ThinkingOperational Excellence

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Cash Transaction ProcessingSelf-Service TechnologiesFinancial Solutions IdentificationTime ManagementProblem-Solving
Soft Skills
Effective CommunicationCollaborationEnthusiasmMotivationAdaptability
Industry Keywords
Client ExperienceFinancial GoalsRisk CultureBusiness KnowledgeFinancial Center Management

About the role

Key responsibilities & impact
  • Engages clients in the lobby to educate and assist with conducting transactions through self-service resources
  • Accurately and efficiently processing cash transactions for clients as needed
  • Has deep conversations with clients to gain in-depth knowledge of the financial and life priorities
  • Connects clients to solutions that meet the financial goals
  • Executes the bank's risk culture and strives for operational excellence
  • Builds relationships with clients to meet financial needs
  • Follows established processes and guidelines in daily activities to do what is right for clients and the bank
  • Grows business knowledge and network by partnering with experts in small business, lending, and investments
  • Manages financial center traffic, appointments, and outbound calls effectively
  • Drives the client experience
  • Manages cash responsibilities

Requirements

What you’ll need
  • Bilingual Spanish
  • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
  • Collaborates effectively to get things done
  • Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
  • Is confident in identifying solutions for new and existing clients based on their needs
  • Communicates effectively and confidently and is comfortable engaging all clients
  • Has the ability to learn and adapt to new information and technology platforms
  • Is confident in educating clients on how to conduct simple banking transactions through self-service technologies
  • Applies strong critical thinking and problem-solving skills to meet clients' needs
  • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank
  • Efficiently manages time and capacity
  • Focuses on results while acting in the best interest of the client
  • Can be flexible to work weekends and/or extended hours as needed

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Resources and support for employees so they can make a genuine impact
  • Opportunities to learn, grow, and make an impact