Bilingual

• Delivering exceptional service to members through virtual channels including video, phone, and digital platforms.
• Focus on non-lending assistance such as account maintenance and digital banking assistance.
• Ensure a seamless, friendly, and professional experience while promoting the credit union’s core values.
• Perform video teller transactions including deposits, withdrawals, account transfers, and account maintenance.
• Respond to member inquiries via phone, video, and email with professionalism and accuracy.
• Troubleshoot and resolve account-related issues, escalating when necessary.
• Advance credit union initiatives by participating in outbound campaigns related to service enhancements and member education.
• Deliver consistent, high-quality service that reflects the credit union’s mission and values.

Bilingual Virtual Service Specialist

• Communicate with international customers via phone and email
• Retrieve and compile information as requested from records, emails, and other documents.
• Support high-demand clients with urgency, professionalism, and clear follow-through in a fast-paced environment.
• Perform administrative and data entry tasks, including analyzing and interpreting Microsoft Excel data and managing databases.
• Review forms, data, and other information to ensure accuracy and conformance to established procedures and policies.
• Verify data for accuracy, completeness, and compliance with established procedures to submit data to the federal government.
• Compile and submit data to regulatory authorities in compliance with established procedures.
• Assist in the development and documentation of Standard Operating Procedures (SOPs) for internal teams and client-facing services.
• Collaborate with cross-functional teams to design and implement new regulatory services.

Bilingual Global Registration Specialist – Cosmetic Services

• Provide high quality care for patients in a virtual setting
• Collaborate with Physicians and/or Advanced Practice Leads on the Care Team as needed when working with complex patients
• Follow up on labs, imaging, and closed loop communication with patients and other providers as needed
• Use tooling to allow virtual "exams" including remote home monitoring equipment, remote physical exam, remote point of care diagnostics
• Participate in collaborative care model with various care team members including but not limited to registered nurses, medical assistants, PCPs, behavioral health clinicians, and clinical supervisor where applicable
• Participate in required meetings to support patient care including huddles, case conferencing and regular service line All Hands
• Provide feedback to support improvement in operational workflows and product features
• Compliance with all applicable laws and regulations
• Other duties as assigned

Physician, Bilingual – Virtual Urgent Care

• Greet patients warmly, creating a sense of value and community.
• Guide patients through check-in processes, including assisting with virtual tablets and addressing any questions or concerns.
• Ensure a seamless guest flow by communicating effectively about walk-ins, schedule changes, or patient needs.
• Troubleshoot patient issues and escalate concerns to the appropriate team members, such as the office manager, physician, or billing department.
• Perform all opening and closing tasks for the front desk and lobby.
• Print patient demographics and schedules.
• File necessary paperwork.
• Maintain a clean and organized lobby area.
• Manually check in patients unable to use virtual systems, ensuring everyone feels supported.
• Communicate efficiently with team members to provide updates on patient arrivals, delays, or other on-site needs.
• Foster an atmosphere of teamwork, contributing to the overall success of the office.

Bilingual Medical Receptionist – English/Spanish

• Greet patients warmly, creating a sense of value and community.
• Guide patients through check-in processes, including assisting with virtual tablets and addressing any questions or concerns.
• Ensure a seamless guest flow by communicating effectively about walk-ins, schedule changes, or patient needs.
• Troubleshoot patient issues and escalate concerns to the appropriate team members.
• Perform all opening and closing tasks for the front desk and lobby.
• Maintain a clean and organized lobby area.
• Communicate efficiently with team members

Bilingual Medical Receptionist – English/Polish

• Support the execution of all relevant Social Services standard operating procedures (SOPs) to ensure high-quality programming, workplace safety, and supportive service standards that adhere to organizational, state, and federal policy, and technology utilization and data quality.
• Supports the supervision of interns, as appropriate.
• Act as the point of contact for all neighbors, volunteers, staff, and other stakeholders at the food distribution sites/pick-up locations and externally, as appropriate, ensuring an environment that reinforces Nourishing Hope’s Core Values.
• Ensure high-quality Social Services programming, in alignment with SOPs, through outreach via phone and email, scheduled appointments, and drop-in hours.
• This includes coordinating access to supports related to but not limited to healthcare, crisis intervention, domestic violence safety planning, financial assistance, transportation assistance, housing support, employment support, and benefits access.
• Maintaining accurate case records that include assessments, interventions, service plans, and case notes in Azzly (EHR) and Salesforce and administer IM CANS assessments with Medicaid clients, as appropriate.
• Actively participates as a member of the Mental Wellness & Social Services team and to ensure cross-team and cross-departmental alignment with organizational priorities to achieve organizational goals.
• Participates in external meetings and trainings, as required.

Case Manager, Bilingual Spanish

• Conduct developmental assessments of young children birth to age four with their foster parents in Cook County
• Interpret and document assessment results
• Make and follow up on referrals and recommendations for children and their parents to support the family’s functioning
• Provide attachment and trauma-informed case consultation to caregivers and DCFS or private agency case managers
• Build networks of referral resources
• Collaborate with early childhood and child welfare systems
• Advocate for the needs of young children and families

Bilingual, Spanish Cook

• Support the execution of all relevant Social Services standard operating procedures (SOPs) to ensure high-quality programming, workplace safety, and supportive service standards that adhere to organizational, state, and federal policy, and technology utilization and data quality
• Supports the supervision of interns, as appropriate
• Act as the point of contact for all neighbors, volunteers, staff, and other stakeholders at the food distribution sites/pick-up locations and externally, as appropriate, ensuring an environment that reinforces Nourishing Hope’s Core Values
• Ensure high-quality Social Services programming, in alignment with SOPs, through outreach via phone and email, scheduled appointments, and drop-in hours
• This includes coordinating access to supports related to but not limited to healthcare, crisis intervention, domestic violence safety planning, financial assistance, transportation assistance, housing support, employment support, and benefits access
• Maintaining accurate case records that include assessments, interventions, service plans, and case notes in Azzly (HER) and Salesforce and administer IM CANS assessments with Medicaid clients, as appropriate
• Actively participates as a member of the Mental Wellness & Social Services team and to ensure cross-team and cross-departmental alignment with organizational priorities to achieve organizational goals
• Participates in external meetings and trainings, as required

Case Manager, Bilingual

• Deliver dialysis treatments and monitor patient status
• Assess, troubleshoot, and respond to clinical situations
• Educate patients and build meaningful relationships
• Work as part of a supportive care team

Bilingual Registered Nurse

• Provide direct oversight and supervision of nurse practitioners and physician assistants within state by state regulations
• Provide medical care virtually (by phone, video, & message) in alignment with Oscar Medical Group guidelines, practices and policies
• Collaborate with MAs, RNs, and other providers across service lines
• Compliance with all applicable laws and regulations
• Other duties as assigned

Physician – Virtual Health Assessment, Bilingual in Spanish

• Provide direct clinical support to patients undergoing medication abortion
• Respond to patient’s medical questions and concerns, delivering timely triage, clinical assessment, and patient-specific nursing guidance
• Ensure every patient feels heard, supported, and cared for—providing culturally responsive, evidence-based care during moments that matter most.

Telehealth Registered Nurse, Bilingual Spanish

• Engaging clients in the lobby to educate and assist with transactions
• Processing cash transactions for clients
• Building and nurturing strong relationships with clients
• Managing financial center traffic, appointments, and outbound calls effectively
• Driving the client experience

Relationship Banker, Bilingual Spanish

• Build and retain meaningful relationships with your customers
• Discover financial needs and tailor product recommendations
• Collaborate with business partners to connect customers to experts
• Operate a teller drawer serving customers
• Open accounts and assist customers with digital products
• Recognize potential fraud and risks
• Support bank opening/closing and community events

Relationship Banker, Bilingual Polish/Spanish

• Maintain regular contact with assigned oncology members via phone, text, email, and video calls to provide follow-up and support.
• Assist and coordinate with the RN in member care delivery by communicating with providers and pharmacies and facilitating referrals to third-party infusion services for cost containment.
• Identify, coordinate, and facilitate referrals to infusion services, clinical resources, or supportive care programs.
• Address social determinants of health (SDOH) affecting members’ access to care, adherence, and overall well-being.
• Provide education and guidance on treatment logistics, medication access, and community or program resources, reinforcing physician-directed care.
• Provide emotional support and connect members to counseling, support groups, survivorship resources, and other supportive services.
• Collect, document, request, and send member information in the EHR per HIPAA; escalate clinical concerns to the RN as appropriate.
• Track member interactions and support the RN in meeting enrollment, engagement, and quality metrics.
• Collaborate with the RN and interdisciplinary team to ensure members receive timely, coordinated oncology care.

Bilingual Clinical Nurse Coordinator, LPN

• Employ a variety of strategies and techniques to support a member's optimal wellness state
• Identify and resolve barriers that hinder effective care
• Ensure patient is progressing towards desired outcomes by continuously monitoring patient care
• Make decisions regarding own work approach/priorities
• Use skills to make an impact

Telephonic Care Coach – Bilingual English/Spanish

• Provide medical care virtually (both by phone and message)
• Provide patient care in alignment with Oscar Medical Group guidelines, practices and policies
• Focus on efficiency and quality of care delivery
• Ensure patient access to VUC services
• Collaborate with MAs, RNs, and other providers across service lines (e.g. primary care and health assessments)

1099 Nurse Practitioner or Physician Assistant – Virtual Urgent Care, Bilingual – Spanish

• Perform preventative care screenings, complete medication reconciliation, diagnose medical conditions and provide health coaching, referrals and treatment when clinically appropriate.
• Outreach members who are more chronically ill based on historical and suspected health information.
• Engage members who have a lower probability of seeing their PCP.
• Identify areas in the member's medical journey that can be improved by increasing their access to care with a licensed provider.
• Cross-train into urgent care and/or virtual primary care service line
• Interact with members virtually, including virtual assessment, diagnosis and treatment.
• Compliance with all applicable laws and regulations
• Other duties as assigned

Nurse Practitioner, Physician Assistant – Virtual Health Assessment, Bilingual

• Provide medication abortion care to patients via Hey Jane’s online platform
• Conduct visits via video, phone or asynchronously
• Review patients’ medical intake responses
• Communicate with patients via HIPAA-compliant messaging app or during live appointments
• Determine eligibility for online medication abortion treatment
• Prescribe medications to a mail-order pharmacy or arrange local pharmacy pickup
• Respond to medical inquiries from patients requiring further evaluation
• Direct nursing staff regarding referrals and additional prescriptions as necessary

Nurse Practitioner, Bilingual Spanish

• Provide high-quality, front-line support to Japanese-speaking clients throughout their relocation and housing journey
• Act as a trusted point of contact for all tenancy-related matters, including lease renewals, move-out coordination, and issue resolution
• Partner closely with internal teams to ensure efficient service delivery
• Respond promptly and professionally to client inquiries in both Japanese and English via email and phone
• Coordinate with internal teams and external partners to resolve client issues efficiently
• Maintain accurate and up-to-date records by inputting and managing client and contract data in internal systems
• Monitor key timelines such as lease expirations, renewal deadlines, and termination notices
• Prepare and review documents, including lease summaries, notices, and client communications
• Identify and escalate complex issues or risks in a timely manner

Relocation Consultant, Japanese Bilingual

• Conduct outbound calls to eligible patients and working to facilitate efficient scheduling of initial in-home appointments
• Ensure patients receive a detailed explanation of program services
• Thoroughly and accurately document call notes and scheduling details in electronic system
• Expedite emergency clinical calls as needed
• Process new appointments or changes to existing appointments
• Document accurate and concise patient/family feedback and special needs during each call in our systems, enabling our market-based clinicians to provide excellent care during each appointment
• Must achieve and sustain expected metrics set by department leadership to include but not limited to: Quality Scores, Acceptance Rates, Number of Patients Engaged and Alignment with Harmony Care Core Values
• Demonstrate compassion for individual needs, attention to detail, and collaborating with other team members
• Demonstrate a high level of professionalism and continuous improvement while participating in the call quality monitoring processes
• Utilizes exceptional communication and social skills to clearly explain services and needs to patient/family
• Complete ongoing training and coaching programs for further skills development by deadlines
• Work collaboratively and efficiently with other corporate and market based team members to ensure patients receive exceptional service
• Perform other duties as assigned

Bilingual jobs in Illinois

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