Telephonic Care Coach – Bilingual English/Spanish

CenterWell Senior Primary Care

Telephonic Care Coach in a remote role focused on supporting members' wellness. Utilizing strategies and techniques to ensure effective care and improve consumer experiences.

Posted 6/10/2026full-timeRemote • California, Illinois, Montana, South Dakota • 🇺🇸 United StatesJuniorMid-Level💰 $53,700 - $72,600 per yearWebsite

About the role

Key responsibilities & impact

Employ a variety of strategies and techniques to support a member's optimal wellness state
Identify and resolve barriers that hinder effective care
Ensure patient is progressing towards desired outcomes by continuously monitoring patient care
Make decisions regarding own work approach/priorities
Use skills to make an impact

Requirements

What you’ll need

Bilingual English/Spanish
2 or more years of related experience
Proficiency with Outlook, Teams, Excel, and SharePoint
Ability to use a variety of electronic information applications/software programs
Exceptional verbal/written communication and interpersonal skills
Passionate about contributing to an organization focused on continuously improving consumer experiences.

Benefits

Comp & perks

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance and many other opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

bilingual English/Spanish2 or more years of related experienceproficiency with Outlookproficiency with Teamsproficiency with Excelproficiency with SharePointability to use electronic information applicationsability to use software programs

Soft Skills

exceptional verbal communication skillsexceptional written communication skillsinterpersonal skillsability to resolve barriersdecision-making skillsability to monitor patient carepassion for improving consumer experiences