Bilingual Medical Receptionist – English/Polish

EPIC Health - Exclusive Physicians | Integrated & Comprehensive

Bilingual Medical Receptionist welcoming patients at EPIC Health. Creating a positive experience and assisting with front desk operations in a medical setting.

Posted 7/3/2026full-timeChicago • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $18 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on patient interaction and support in a medical office environment. Proficient in managing front desk operations, ensuring effective communication, and maintaining an organized workspace.

Highest-signal resume keywords

Customer Service ExperienceBilingual in English & PolishStrong Verbal CommunicationOrganizational SkillsMultitasking Abilities

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Effective CommunicationProblem-SolvingTeam Collaboration

Tools & Technologies

Virtual TabletsComputer Proficiency

Industry Keywords

Medical Office ExperiencePatient Check-InGuest Flow Management

About the role

Key responsibilities & impact

Greet patients warmly, creating a sense of value and community.
Guide patients through check-in processes, including assisting with virtual tablets and addressing any questions or concerns.
Ensure a seamless guest flow by communicating effectively about walk-ins, schedule changes, or patient needs.
Troubleshoot patient issues and escalate concerns to the appropriate team members.
Perform all opening and closing tasks for the front desk and lobby.
Maintain a clean and organized lobby area.
Communicate efficiently with team members

Requirements

What you’ll need

At least 2 years in a customer service role
Preferred previous experience in a medical office setting
Bilingual in English & Polish
Strong verbal communication abilities
Proficiency with computers and technology or the ability to quickly learn
Exceptional organizational and multitasking skills.

Benefits

Comp & perks

Health, vision, dental, disability, and life insurance
401(k) Retirement Plan
Paid Time Off and Holiday Pay
Professional Development
Supportive Work Environment