Bilingual Medical Receptionist – English/Polish

EPIC Health - Exclusive Physicians | Integrated & Comprehensive

Bilingual Medical Receptionist welcoming patients at EPIC Health. Creating a positive experience and assisting with front desk operations in a medical setting.

Posted 7/3/2026full-timeChicago • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $18 - $21 per hourWebsite

About the role

Key responsibilities & impact

Greet patients warmly, creating a sense of value and community.
Guide patients through check-in processes, including assisting with virtual tablets and addressing any questions or concerns.
Ensure a seamless guest flow by communicating effectively about walk-ins, schedule changes, or patient needs.
Troubleshoot patient issues and escalate concerns to the appropriate team members.
Perform all opening and closing tasks for the front desk and lobby.
Maintain a clean and organized lobby area.
Communicate efficiently with team members

Requirements

What you’ll need

At least 2 years in a customer service role
Preferred previous experience in a medical office setting
Bilingual in English & Polish
Strong verbal communication abilities
Proficiency with computers and technology or the ability to quickly learn
Exceptional organizational and multitasking skills.

Benefits

Comp & perks

Health, vision, dental, disability, and life insurance
401(k) Retirement Plan
Paid Time Off and Holiday Pay
Professional Development
Supportive Work Environment

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Effective CommunicationProblem-SolvingTeam Collaboration