Analyst

• Serve as the internal expert on plan operations, facilitating accurate benefit delivery in strict accordance with plan contracts and provisions
• Supervise the Leave of Absence process; act as the central liaison between third-party providers, internal HR Business Partners/Specialists, and employees regarding FMLA, STD, and LTD requests
• Research complex plan issues, diagnose root causes, and develop fully documented, actionable alternative solutions
• Support annual Open Enrollment by reviewing/editing communications, coordinating timelines, validating system architectures within the benefit portals, and assisting with employee elections
• Maintain employee benefits portals, audit HRIS data to ensure precise benefit contributions and payroll deductions, and monitor new hire processing
• Review and distribute critical employee benefit communications and required plan documents in adherence to the controlled group's terms
• Facilitate annual audits and non-discrimination testing for retirement plans, health and welfare plans, and annual Affordable Care Act (ACA) filings
• Serve as the primary point of contact for external plan auditors, preparing all necessary data for Form 5500 filings, control group testing, and annual wrap document updates
• Identify and document structural improvements to compliance workflows to seamlessly track legislative mandates, new regulations, or organizational restructurings
• Act as the project leader for plan compliance correction processes and coordinate direct responses to external government and accounting audits
• Ensure vendor, carrier, record-keeper, and advisor service delivery strictly aligns with compliance standards and contractual plan terms
• Inform and educate internal HR colleagues regarding upcoming regulatory updates and required compliance actions
• Oversee vendor relationships, purchase orders, invoices, and payments tied directly to the benefits and compensation budget
• Monitor benefits payments to ensure timeliness, build monthly budget-to-actual reconciliations, and partner with the Senior Manager of Benefits to establish annual funded purchase orders
• Complete benefit surveys and localized benchmarking analyses to keep company offerings highly competitive

Senior Benefits Analyst

• Identify ML server/rack requirements and coordinate delivery to ensure Data Center capacity and company requirements are met in a timely manner
• Provide dedicated program management support, including deployment issue resolution and program performance monitoring
• Ensure maximum efficiency and optimization in rack integration and hardware movement
• Properly monitor critical infrastructure shipments to ensure on-time accurate deliveries; troubleshoot supply chain discrepancies
• Communicate with Engineering and management to ensure achievement of technical deployment goals
• Handle stakeholder expectations and provide recommendations for ML infrastructure strategic initiatives
• Identify strategies to increase asset utilization from internal clients
• Correctly enter data into the Data Center applicable applications/programs tools and maintain required reports
• Support a Lean culture within the server staging and data center workflow

Lead Material Planning Analyst – 1st Shift

• Identify ML server/rack requirements and coordinate delivery to ensure Data Center capacity
• Provide dedicated program management support, including deployment issue resolution
• Communicate with Engineering, Core Enablement functional workstream owners, and the management team
• Support a Lean culture within the server staging and data center workflow

Lead Material Planning Analyst

• Support critical clinical applications that directly improve patient care and nursing workflows across Banner Health's network.
• Work with systems including Cerner applications, Bridge Medical, and others.
• Collaborate with diverse teams to implement and optimize health information systems.
• Participate in on-call rotation and additional hours during implementations.
• Provide knowledge, guidance, and research to define and modify specifications and processes of complex information systems.
• Ensure timely updates and communication to the customer.
• Develop technical documents and testing scenarios, coordinate change management documentation.

IT Clinical Solution Analyst II

• Perform monthly & quarterly commission calculations, and aid in the administration and design of commission plans for various functions across the Sales organization
• Handle all updates and enhancements to the commission software
• Produce weekly and monthly reporting for rep KPIs and progress towards targets.
• Create all commissions plans and support enablement of all new commissionable employees.
• Perform ongoing analysis of business operations to identify opportunities for improvement.
• Consolidates data reports to help drive data-based strategic decision making.
• Identify ways to improve key sales processes to ensure efficiency and high performance across teams that scale over time.
• Utilizing creative problem-solving and quantitative analytical skills to connect the dots and find the insight buried in the data.
• Assist with business reporting and analysis for other areas of the organization

Commissions Analyst

• Collaborates with Organizational Effectiveness Consultants to support organizational effectiveness priorities of executives and strategic business partners and implement initiatives that address priority areas
• Supports Organizational Effectiveness Consultants with coordination, administration, and execution of Organizational Effectiveness projects and programs
• Work with OE Consultants to aid in designing, developing, and implementing strategies and interventions (talent assessment, selection assessment, training, etc.) in conjunction with ongoing Organizational Effectiveness programs
• Provide project coordination for Organizational Effectiveness activities, projects, and programs
• Ideate and build communications, tools, and resources to support Organizational Effectiveness projects
• Analyze and report out to all levels of leadership as required
• Create and maintain dashboards
• Partner with People and Culture Systems team to integrate talent selection assessments within existing HRIS functionality and provide support for stakeholder information sessions for talent activities
• Apply talent selection and HRIS best practices to identify gaps between actual and desired states and recommend solutions for change
• Identify key metrics to measure effectiveness
• Serve as an administrator of selection assessment management systems, in partnership with program owner consultants, for selection assessment interventions
• Manage vendors and reporting for assessments and other licensed materials and subscriptions

Organizational Effectiveness Analyst

• Monitor and manage a high-volume shared docketing inbox, prioritizing and processing incoming requests across multiple matter types
• Docket and maintain deadlines for trademark applications, oppositions, cancellations, litigation matters, and foreign filings
• Analyze correspondence to identify critical deadlines and ensure accurate docket entry
• Coordinate with internal teams and external stakeholders regarding case status, deadlines, and required actions
• Process incoming and outgoing communications within IP management systems
• Prioritize and execute docketing/de-docketing requests in accordance with SLAs
• Maintain accurate and complete records, including document management and file updates
• Support complex trademark workflows, including opposition and litigation-related docketing
• Assist with performing quality checks
• Develop and maintain knowledge of U.S. and international trademark procedures, including contested matters

Senior IP Admin Analyst – Trademark Docketing

• Conduct complete credit underwriting including: Independent preparation of loan presentation packets (credit memos) for new credit requests, loan renewals and annual reviews.
• Spread and analyze financial information (e.g. CPA prepared statements, tax returns, internal financial statements, etc.) for borrowers, guarantors and related entities.
• Conduct the appropriate level of guarantor analysis to include: credit bureau reports, personal financial statements and tax returns.
• Spread and analyze personal guarantor cash flow and provide global cash flow analysis inclusive of all known contingent liabilities.
• Perform collateral analysis including margin/loan-to-value calculation.
• Determine the appropriate risk rating for credits using the FNNI risk rating matrix and appropriate verbiage to support the assigned rating.
• Process requests in a timely manner to ensure desired service levels and compliance requirements are met.
• Research credit requests including related commitments, background on borrowing entities, analyze industry risks
• Perform sensitivity analysis on borrowers based on relevant and specific industry and economic variables and assumptions.
• Demonstrate strong working knowledge of all related FNNI computer systems (nCino, Optimist 8, Foundation, etc).

Analyst II, Credit Analysis

• Serve as the primary coverage advisor for complex personal lines matters
• Review, analyze, research, and assist in the resolution of litigated and non-litigated coverage and extra-contractual claim matters
• Evaluate policy language, claim facts, legal authorities, and applicable state laws to identify coverage issues
• Provide guidance and consultation to casualty and homeowner claims personnel regarding coverage questions
• Escalate highly complex, novel, or high-risk coverage issues to senior specialists and leadership as appropriate
• Monitor legal, regulatory, and case law developments and communicate relevant impacts to claims partners and leadership
• Support the development and delivery of coverage and product training materials for claims personnel and business partners

Complex Litigation Analyst

• Assisting in the creation of pitch materials, information memoranda, buyer lists, and data room content for live and prospective transactions
• Conducting market and competitive research to support business development and deal execution
• Preparing financial analyses and company valuations using methods such as precedent transactions, public comparables, and discounted cash flow (DCF)
• Supporting outreach initiatives to private equity firms and strategic acquirers
• Helping organize internal tracking systems and reporting tools to monitor pipeline and client engagements

Analyst, Current Student

• Follow remote installation/upgrade procedures for scheduled projects
• Communicate and work with onsite ScriptPro or Customer Technicians and other internal resources to complete scheduled projects
• Complete and/or assist onsite technicians (ScriptPro, Contract, or Customer) with system and component testing for custom and standard functionality prior to project completion
• Assist onsite and/or internal resources with system troubleshooting, if necessary
• Prepare for scheduled projects by reviewing installation/upgrade procedures and project timelines, attending scope meetings, and/or verifying system readiness prior to the project
• Communicate project status, relevant or requested project information, and project completion notification to internal stakeholders
• Maintain knowledge and readiness for upcoming projects, scheduled or unscheduled
• Provide feedback to management regarding necessary procedure updates
• Perform other duties as assigned

System Migration Analyst

• Assist in the maintenance of medical policy related to coding changes and analysis
• Provide ongoing technical support and configuration in the claims system
• Assist the Health Policy Research lead with Medical Policy research and development
• Coordinate and ensure completion of quality assurance and user testing of coding change configurations
• Collaborate with internal HealthRules configuration teams and share best practices for claims processing
• Identify system problems and open tickets in HE to resolve issues as needed

Medical Policy, Special Project Clinical Analyst, RN

• Manage the relationship with Health Care Providers of the Latin American & Caribbean network
• Secure a smooth onboarding and day-to-day operational maintenance of provider relationships
• Conduct all aspects of health care professional education for existing and newly contracted health care professionals
• Manage the ongoing relationship and handling day-to-day operations directly with health care providers
• Responsible to enable an effective and efficient collaboration with health providers through monitoring and analyzing operational KPIs
• Strive for continuous service improvement via analyzes of root causes
• Active communication and prompt follow-up combined with regular meetings with dedicated health care providers
• Manage continuous improvement and maintenance of provider communications channels

Senior Provider Relations Analyst, Americas

• Prepare, submit and track insurance rate and form filings for our products to state regulatory authorities working under minimal direction
• Collaborate with internal stakeholders, including underwriting, product development, legal and actuarial to gather and validate necessary information for assigned filings and ensure alignment with regulatory requirements
• Assign insurance department objections/comments to the appropriate stakeholder for handling
• Respond to objections that can be handled within the State Rate and Form Filing unit
• Verify that assigned filing projects are being handled in a timely manner
• Serve as the primary point of contact on assigned filing projects including communication frequency agreed upon for the filing project
• Provide opinions on filing projects to business units

Filing Analyst – P&C

• Review, analyze, and test system-generated documents in both staging and production environments.
• Validate that documents fire correctly based on established business rules and event triggers.
• Ensure that all variables, data mappings, and conditional logic populate accurately within each document.
• Identify and troubleshoot functional and formatting issues, working closely with specialists to resolve them.
• Collaborate with IT/Systems, Business Analysts, Compliance/Regulatory Affairs, Underwriting, Customer Service, Accounting, and Claims teams.
• Participate in document change requests, testing, and release validation.
• Maintain detailed testing records, version histories, and issue logs.
• Support internal audits and quality reviews by providing documentation and test evidence.
• Recommend improvements to document processes, testing workflows, and functionality standards.
• Measure and report on project performance to identify areas for improvement.
• Understand insurance, policy activities, management processes, and billing as they relate to documents.
• Develop and maintain reporting for management and business partners.
• Keep management informed of progress, risks, and blockers.
• Forecast resource needs, prioritize work, and meet deadlines.
• Maintain prompt and regular attendance.
• Perform other duties as assigned.

Document Functionality Analyst I

• Answer, triage, and resolve service desk tickets and calls for an enterprise user base
• Use Amazon Connect and Salesforce Service Cloud Voice to manage contacts, cases, and call workflows
• Document incidents and requests accurately; escalate per defined ITSM procedures
• Meet service-level targets for response, resolution, and customer satisfaction
• Contribute to knowledge base articles and continuous improvement of support processes

Senior Service Desk Analyst

• Provide day-to-day technical support to end-users, including troubleshooting issues, answering questions, and resolving system errors to ensure uninterrupted use of the EHR system.
• Perform routine maintenance tasks, such as software updates, patches, and upgrades, to ensure the stability and security of the EHR system.
• Participate in testing and validation activities for system changes, enhancements, and upgrades, following pre-defined change management processes to ensure that new features and configurations meet functional requirements and do not introduce unintended consequences or disruptions.
• Assist in configuring and customizing the EHR system to meet the specific needs and workflows of healthcare providers and organizations implementing operationally approved optimizations.
• Collaborate with cross-functional teams, including IT professionals, clinicians, administrators, and vendors, to support EHR initiatives and projects, and facilitate communication and coordination.
• Maintain accurate documentation of system configurations, user procedures, and support issues, contributing to a knowledge base that facilitates efficient problem-solving and knowledge transfer within the team.
• Builds strong relationships with core customer base (nurses, physicians, revenue cycle, health information management, core team members, etc.) and facility leadership.

Epic Application Analyst – Orders Analyst

EHR Application Analyst – Orders Analyst

• Lead efforts to resolve complex technical issues and system errors especially situations that require cross-team collaboration.
• Work closely with operations to develop and coordinate team members to implement issue resolution plans.
• Lead work efforts to perform routine maintenance tasks, such as software updates, patches, and upgrades, to ensure the stability and security of the EHR system.
• Coordinate and lead testing and validation activities for system changes, enhancements, and upgrades.
• Play a key role in strategic planning initiatives related to EHR systems, collaborating with senior leadership.
• Drive continuous improvement initiatives to enhance the functionality, usability, and interoperability of EHR systems.
• Take on project management responsibilities for EHR implementation projects, system upgrades, and other initiatives.
• Establish and enforce governance processes and procedures for EHR system management.
• Provide leadership and mentorship to junior analysts and team members.

Epic Application Analyst – Healthy Planet, Compass Rose

• Supports Corporate and Commercial Banking Lenders, and Wealth Management Relationship Managers with financial analysis and loan monitoring.
• Completes accurate and consistent financial statements spreads, quarterly trend analyses, and covenant tests in accordance with bank spreading standards and credit policies.
• Maintains a compliance monitoring database that tracks credit approval requirements and receipt of customer’s financial reporting requirements on behalf of the Portfolio Managers and/or Relationship Managers.
• Responsible for reviewing financial statements, tax returns, personal financial statements and company compliance certificates to support lending activities associated with large credit transactions.

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