Analyst

• Provide day-to-day technical support to end-users, including troubleshooting issues, answering questions, and resolving system errors to ensure uninterrupted use of the EHR system.
• Perform routine maintenance tasks, such as software updates, patches, and upgrades, to ensure the stability and security of the EHR system.
• Participate in testing and validation activities for system changes, enhancements, and upgrades, following pre-defined change management processes to ensure that new features and configurations meet functional requirements and do not introduce unintended consequences or disruptions.
• Assist in configuring and customizing the EHR system to meet the specific needs and workflows of healthcare providers and organizations implementing operationally approved optimizations.
• Collaborate with cross-functional teams, including IT professionals, clinicians, administrators, and vendors, to support EHR initiatives and projects, and facilitate communication and coordination.
• Maintain accurate documentation of system configurations, user procedures, and support issues, contributing to a knowledge base that facilitates efficient problem-solving and knowledge transfer within the team.
• Builds strong relationships with core customer base (nurses, physicians, revenue cycle, health information management, core team members, etc.) and facility leadership.

EHR Application Analyst – Orders Analyst

• Lead efforts to resolve complex technical issues and system errors especially situations that require cross-team collaboration.
• Work closely with operations to develop and coordinate team members to implement issue resolution plans.
• Lead work efforts to perform routine maintenance tasks, such as software updates, patches, and upgrades, to ensure the stability and security of the EHR system.
• Coordinate and lead testing and validation activities for system changes, enhancements, and upgrades.
• Play a key role in strategic planning initiatives related to EHR systems, collaborating with senior leadership.
• Drive continuous improvement initiatives to enhance the functionality, usability, and interoperability of EHR systems.
• Take on project management responsibilities for EHR implementation projects, system upgrades, and other initiatives.
• Establish and enforce governance processes and procedures for EHR system management.
• Provide leadership and mentorship to junior analysts and team members.

Epic Application Analyst – Healthy Planet, Compass Rose

• Supports Corporate and Commercial Banking Lenders, and Wealth Management Relationship Managers with financial analysis and loan monitoring.
• Completes accurate and consistent financial statements spreads, quarterly trend analyses, and covenant tests in accordance with bank spreading standards and credit policies.
• Maintains a compliance monitoring database that tracks credit approval requirements and receipt of customer’s financial reporting requirements on behalf of the Portfolio Managers and/or Relationship Managers.
• Responsible for reviewing financial statements, tax returns, personal financial statements and company compliance certificates to support lending activities associated with large credit transactions.

Portfolio Monitoring Analyst

• Conduct thorough research and investigation of participant accounts to identify potential fraud or suspicious activity
• Analyze large datasets and spreadsheets, including reviewing IP addresses, transaction histories, and account behaviors, to detect patterns or irregularities
• Identify and escalate findings where information appears inconsistent, out of place, or indicative of fraudulent behavior
• Prepare and issue legal notices and correspondence to clients and participants related to fraud investigations
• Maintain strict confidentiality when handling sensitive personal and financial information
• Perform daily report reviews to monitor system-generated alerts, flagged accounts and ongoing account activity
• Ensure all investigations and documentation are completed accurately and in compliance with internal policies and regulations
• Meet strict deadlines for case resolution, reporting, and compliance requirements
• Maintain detailed, organized documentation of case findings and actions taken
• Collaborate cross-functionally with compliance, legal, service, and operations, and executive leaders as needed
• Continuously monitor trends and patterns to proactively identify emerging fraud risks
• Assist teammates with escalations, appeals, Salesforce cases and tasks as needed
• Other duties as assigned

Fraud Analyst

• support the Quality Management Program through multiple clinical, service and operational activities
• driving continuous quality improvement in patient safety and improvements in efficiency and effectiveness
• supporting activities to measure clinical programs and service processes and outcomes
• reviews, investigates and monitors assigned clinical and quality activities
• follow up with internal medical executives/directors, external health care professionals/facilities, and individual customers
• presentation to the Peer Review Committees
• implement partnerships and participate in initiatives focusing on reducing health disparities
• collect and analyze data, develop studies and reports to workgroups and support quality committee activities
• review clinical metrics and data and monitor for patient safety
• support provider performance measurement activities
• define and document policies, standard operating procedures, workflows and processes
• participate and lead special workgroups and process improvement teams as needed
• support regulatory compliance activities as needed

Lead Analyst, Nurse Quality Clinical Management

• Advanced-level role responsible for auditing and evaluating internal Commercial claims operations and Third-Party Administrator (TPA) claim handling performance
• Analyze adherence to claims handling standards, regulatory requirements, SLAs, and KPIs
• Identify operational, compliance, and claim quality risks and provide recommendations for improvement
• Develop and enhance audit methodologies, scorecards, reporting tools, and operational dashboards

Commercial Claims Quality & Performance Analyst III

• Lead the PACE team and support daily management operations of the sleep therapy queue
• Review work in progress to ensure timely completion and alignment with team priorities
• Monitor team workload and ensure adequate queue coverage to maintain service levels
• Provide coaching, guidance, and day-to-day support to team members
• Manage escalations by identifying issues, coordinating resolution, and communicating updates
• Assist with data analysis to identify workflow trends, gaps, and opportunities for operational improvement

Nurse Case Management Lead Analyst

• Acts as the primary resource for assigned, high profile providers or groups to establish, oversee, and maintain positive relationships.
• Optimizes interactions with assigned providers and internal business partners.
• Monitors service capabilities and collaborates cross functionally to ensure that the needs of constituents are met.
• Supports or assists with operational activities that may include database management, and contract coordination.
• Performs credentialing support activities as needed.
• Educates providers as needed to ensure compliance with contract policies and parameters.

Senior Analyst, Network Relations

• Analyzes data to formulate and recommend material, key or significant revisions or modifications with regard to the following: Establish standard costs for manufactured items in the factory by working with engineering, production and purchasing to accurately distribute production costs.
• Perform month-end close by reviewing general ledger, reconciling accounts and making journal entries.
• Administer manufacturing activity and inventory levels at outside processing suppliers; discern when inventory adjustments and/or scrap needs to be recognized.
• Investigate and resolve significant inventory discrepancies at outside processing suppliers.
• Create, review and analyze BOMs and routings for new products by using standard times and product templates.
• Assist in planning 12-month objectives for Operations through annual budget process by preparing forms, reviewing expenses and analyzing variances.
• Review current year to date costs and determine which are one time and which are recurring.
• Make recommendations to plant management regarding the nature of costs, i.e., whether costs are variable or fixed.
• Support Continuous Improvement and Six Sigma projects by gathering and analyzing data from the ERP system.
• Provides direct labor analysis. Determine whether variances are ongoing part of product costs and impact to standard cost. Analyze general ledger accounts.
• Run various reports and complete projects as assigned Participate in the inventory cycle count or other physical inventories including fixed asset audits.

Senior Cost Analyst

• Collect and assess customer requirements pertaining to network, software application, environment information and custom requirements.
• Facilitate discovery meeting(s) with customer and internal Deluxe resources develop and review the RD.
• Lead and/or support SOW creation to ensure that client requirements are properly captured so that accurate estimates can be created; estimates should be within 10% of the actual costs, not including changes in scope.
• Create RD for the complete defined solution as proposed to define configuration, modification and deployment of Deluxe -proposed solutions and modify document throughout the discovery process.
• Understand the documentation requirements for each engagement and satisfactorily defines those requirements for the project team and the client.
• Include the necessary custom documentation effort in the estimate of work to be done.
• Acquire client signoff as appropriate.
• Organize and facilitate transition meeting with implementation team to review product set-up requirements and ensure understanding of the solution.
• Can continue to serve in a QA role to ensure that solution is delivered in accordance with the RD.
• Leverage modern tools and emerging technologies, including AI‑enabled solutions, to innovate and improve requirements gathering, analysis, and documentation processes.

Business Analyst III

• Work closely with relevant departments to secure customer data and financial statements
• Perform credit analysis for new and existing customers and assess the credit risk associated with the proposed or assigned credit line
• Perform in-depth financial analysis and provide recommendations to support management decision-making
• Create ad-hoc analyses, executive summaries, and recurring reporting to support management decision-making
• Monitor and analyze key economic indicators across AMER, EMEA, and APAC
• Identify potential risks and opportunities within the Global customer portfolio
• Perform cash flow analysis and create customer forecasts
• Conduct research and conceptualize new techniques, ideas, and solutions for a variety of credit challenges
• Provide relevant departments with critical updates on the financial condition of their customers
• Partner with Sales and Sales Operations to support order management decisions by monitoring credit exposure, past-due trends, and dispute risk
• Work as one global team: coordinate and facilitate credit and collections efforts with close communication and collaboration across regions
• Enforce credit policies and procedures

Analyst II – Credit

• Support, maintain, and optimize EVERSANA’s UKG Pro HCM system across HR, Payroll, Benefits, Talent, and Onboarding modules.
• Serve as a subject matter expert for system configuration, troubleshooting, and end‑user support.
• Identify, research, track, and ensure timely resolution of technical issues.
• Collaborate with stakeholders across HR, IT, Finance, and Payroll to deliver effective global HCM solutions.
• Lead small‑scale HRIS projects and system enhancements from initial requirements gathering through testing, deployment, and post‑implementation support.
• Create, update, and optimize UKG Pro workflows, maintain role-based access security, and perform monthly access audits.

HRIS Analyst, UKG pro

• Design, develop, and maintain operational reports and dashboards using Tableau and Power BI
• Write and optimize SQL queries to extract, transform, and analyze data from various sources
• Ensure data integrity through validation, cleansing, and documentation
• Collaborate with stakeholders to gather requirements and deliver insights aligned with business goals
• Lead analytics projects or components of larger initiatives, ensuring timely delivery and quality outcomes
• Continuously improve reporting processes and identify opportunities for automation and efficiency

Senior Business Analytics Analyst

• Provide monitoring results for strategy changes relative to expected outcomes
• Adhere to and maintain alignment between model changes and strategy updates
• Support collaboration with strategy owners to define KPIs, dashboards, and real-time reporting tools for strategy monitoring
• Prepare inputs for strategy risk reports, audit reviews, and regulatory requests
• Work cross functionally with strategy leads to support their analytics of strategies and models
• Support business leaders in driving timely course corrections due to execution gaps or divergence from strategic targets
• Perform segmentation, cohort analysis, and experimentation to evaluate strategy impact
• Adhere to governance principles over strategic initiative reviews and reporting cycles

Senior Analyst, Strategy Monitoring & Analytics

• Implement and maintain EHR systems and databases
• Perform project management for Pharmacy technology initiatives
• Collaborate with application team and customers

Epic Analyst, Pharmacist – Beacon, Willow, Clinical Decision Support

• Assess data sets for Medicare/Medicaid populations on dimensions such as accuracy, completeness, and duplication.
• Identify and analyze the scope of data quality issues within Medicare/Medicaid claims data.
• Resolve data quality issues promptly and effectively.
• Develop and recommend procedures or best practices to prevent the reoccurrence.
• Manage data within a relational database environment specific to Medicare/Medicaid populations.
• Perform detailed analysis, including pattern analysis, of health care activities and projects.
• Work collaboratively with cross-functional teams to support data-driven decision-making for Medicare/Medicaid healthcare quality programs.

Population Health Data Quality Analyst

• Monitors account activity to identify fraudulent financial transactions and violations
• Secures accounts to prevent losses
• Works with internal departments to validate that charges are authorized
• Works with merchants to resolve customer service issues or fraudulent activity
• Maintains merchant processing statistics and records

• Primarily responsible for operational support of monthly trade processing
• Responsible in entry of all trade activity within the global business unit, meeting established timelines
• Ensure high accuracy standards are maintained for the entry of trade activity
• Distributing correspondence to investors including confirmations, settlement advices, contract notes, statements and market value statements
• Assist with other related duties as required
• Maintain solid working knowledge of multiple systems for the processing of trades
• Follow fund specific instructions/variables
• Thorough review of all aspects of individual trades including proper recording of the trade, investor/fund set up, complete documentation and proper routing via internal workflows
• Partner with Investor Relations Managers globally to provide feedback on discrepancies and common trends
• Assist in recommending and implementing changes to workflows/policies as needed
• Maintenance of multiple databases
• Weekly and monthly reporting
• Ad hoc projects as required

Transfer Agency Processing Analyst

• Translate business requests into technical user stories, system diagrams, and design documents to support system functions and enhancements
• Participate in functional scope analysis and detailed solution design to improve project efficiency, speed, and quality
• Maintain and communicate project risks, team activities, and project status to leadership and project managers
• Collaborate with business and IT teams to develop capability and technology roadmaps and investigate emerging strategic capabilities

Technical Analyst

• Resolve non-routine issues escalated from leadership, business, clients and junior team members and act as a subject matter expert (SME) to business and IT for eviCore claims product setups/processes
• Collaborate with internal and external clients to understand, and evaluate processes, procedures, job aids and identify solutions for procedural gaps
• Analyze business and user requirements to design solutions and system configurations, specifications, create test plans/use cases perform SI testing, end to end testing and continuously improve adjudication automation and accuracy
• Partner with technology and analytics teams to develop new data sources for reporting and act as liaison between business and technology to execute project initiatives, and resolve issues
• Provide support with production issues as needed

See all jobs on JobTailor

EHR Application Analyst – Orders Analyst

Epic Application Analyst – Healthy Planet, Compass Rose

Portfolio Monitoring Analyst

Fraud Analyst

Lead Analyst, Nurse Quality Clinical Management

Commercial Claims Quality & Performance Analyst III

Nurse Case Management Lead Analyst

Senior Analyst, Network Relations

Senior Cost Analyst

Business Analyst III

Analyst II – Credit

HRIS Analyst, UKG pro

Senior Business Analytics Analyst

Senior Analyst, Strategy Monitoring & Analytics

Epic Analyst, Pharmacist – Beacon, Willow, Clinical Decision Support

Population Health Data Quality Analyst

Fraud Analyst

Transfer Agency Processing Analyst

Technical Analyst

Senior Claims Systems Analyst