Document Functionality Analyst I

Aspire General Insurance

Document Functionality Analyst I ensuring that all system-generated documents function accurately for Aspire General Insurance, focusing on compliance and formatting standards. Collaborating with various teams to validate data and troubleshoot issues.

Posted 6/16/2026full-timeRemote • Alabama, Arizona, California, Colorado, Florida, Idaho, Illinois, Kansas, Kentucky, Maine, Maryland, Massachusetts, Mississippi, Montana, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $24 per hourWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Review, analyze, and test system-generated documents in both staging and production environments.
Validate that documents fire correctly based on established business rules and event triggers.
Ensure that all variables, data mappings, and conditional logic populate accurately within each document.
Identify and troubleshoot functional and formatting issues, working closely with specialists to resolve them.
Collaborate with IT/Systems, Business Analysts, Compliance/Regulatory Affairs, Underwriting, Customer Service, Accounting, and Claims teams.
Participate in document change requests, testing, and release validation.
Maintain detailed testing records, version histories, and issue logs.
Support internal audits and quality reviews by providing documentation and test evidence.
Recommend improvements to document processes, testing workflows, and functionality standards.
Measure and report on project performance to identify areas for improvement.
Understand insurance, policy activities, management processes, and billing as they relate to documents.
Develop and maintain reporting for management and business partners.
Keep management informed of progress, risks, and blockers.
Forecast resource needs, prioritize work, and meet deadlines.
Maintain prompt and regular attendance.
Perform other duties as assigned.

Requirements

What you’ll need

1-3 years experience in an insurance related role, preferred.
Associate degree in Business, Information Systems, or a related field; equivalent combination of education and experience will be considered.
1-3 years experience in an IT related role, preferred.
Basic understanding of personal insurance business.
Basic experience in Personal Auto insurance, preferred;
Basic experience in business process and/or data analysis and data profiling;
Basic leadership, innovation and initiating skills;
Basic critical thinking, problem solving and data analysis skills;
Basic proficiency with MS Word, MS Excel, MS PowerPoint, MS Access and SQL preferred, ability to use internet and adapt to new software programs and changes in technology;
Ability to set priorities and perform multiple tasks;
Ability to solve practical problems; deal with concrete variables in situations; and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form;
Ability to manage increased levels of responsibility;

Benefits

Comp & perks

Medical
Dental
Vision
HSA*
PTO
401k
Company observed Holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisdata profilingdocument testingdocument validationtroubleshootingreportingbusiness process improvementconditional logicevent triggersversion control

Soft Skills

leadershipinnovationcritical thinkingproblem solvingprioritizationmulti-taskingcommunicationcollaborationattention to detailadaptability