EHR Application Analyst – Orders Analyst

OU Health

EHR Application Analyst supporting IT Care Delivery Applications and optimizing workflows for the Electronic Health Record system. Collaborate with teams and provide day-to-day technical support to users.

Posted 6/10/2026full-timeRemote • Kansas, Montana, Oklahoma, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide day-to-day technical support to end-users, including troubleshooting issues, answering questions, and resolving system errors to ensure uninterrupted use of the EHR system.
Perform routine maintenance tasks, such as software updates, patches, and upgrades, to ensure the stability and security of the EHR system.
Participate in testing and validation activities for system changes, enhancements, and upgrades, following pre-defined change management processes to ensure that new features and configurations meet functional requirements and do not introduce unintended consequences or disruptions.
Assist in configuring and customizing the EHR system to meet the specific needs and workflows of healthcare providers and organizations implementing operationally approved optimizations.
Collaborate with cross-functional teams, including IT professionals, clinicians, administrators, and vendors, to support EHR initiatives and projects, and facilitate communication and coordination.
Maintain accurate documentation of system configurations, user procedures, and support issues, contributing to a knowledge base that facilitates efficient problem-solving and knowledge transfer within the team.
Builds strong relationships with core customer base (nurses, physicians, revenue cycle, health information management, core team members, etc.) and facility leadership.

Requirements

What you’ll need

Bachelor's Degree required.
0 - 3 years of applicable IT or healthcare experience required.
Epic certification required within three months of class completion or 6 months of hire.
Analytical, organization, and verbal communication skills.
Ability to work independently and within teams.
Ability to solve problems and understand customer needs.
Understanding of healthcare business process and technology.
Understanding of healthcare workflows and terminology.
Strong desktop tool usage including Word, Excel, and PowerPoint.

Benefits

Comp & perks

PTO
401(k)
medical and dental plans

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

troubleshootingsystem maintenancesoftware updateschange managementsystem configurationEHR customizationtesting and validationproblem-solvinghealthcare technology understandinghealthcare workflows

Soft Skills

analytical skillsorganizational skillsverbal communicationindependent workteam collaborationcustomer needs understandingrelationship building

Certifications

Bachelor's DegreeEpic certification