OU Health

Data Engineer

• Develop and implement scalable, secure, and interoperable data systems (including data warehouses, data lakes, and real-time processing platforms) tailored for OU Health’s enterprise data analytics platform.
• Define and maintain conceptual, logical, and physical data models to standardize data across clinical, research, and operational systems.
• Ensure models support healthcare-specific requirements (clinical, claims, provider, member, etc.).
• Design and oversee data integration processes (ETL/ELT pipelines) to enable seamless data flow between OU Health and other entities as needed.
• Work closely with clinical, research, and administrative stakeholders to gather requirements and deliver data solutions that meet departmental needs.
• Facilitate effective communication and collaboration among all parties.
• Monitor and optimize database performance, troubleshoot issues, and integrate new technologies to support evolving healthcare analytics needs.
• Implement robust security and backup procedures to protect sensitive patient information and ensure compliance with privacy laws.
• Prepare and maintain system documentation, data dictionaries, and architecture blueprints.
• Provide training and guidance to team members on data management best practices.
• Identify opportunities to enhance data infrastructure, support innovation, and enable advanced analytics for improved patient outcomes and operational efficiency.
• Work closely with clinical staff, IT professionals, data analysts, and researchers to understand data requirements, workflows, and pain points.
• Facilitate regular meetings and workshops to gather input and align data solutions with clinical and operational needs.
• Act as a liaison between technical teams and non-technical stakeholders, translating complex data concepts into actionable insights.
• Ensure that data architecture decisions reflect the priorities of clinicians, administrators, and compliance officers.
• Promote a culture of knowledge sharing by documenting data models, standards, and best practices.
• Provide training and mentorship to team members on data management, security, and governance.
• Lead collaborative efforts to troubleshoot data issues, optimize workflows, and implement new technologies.
• Encourage open communication and feedback to continuously improve data systems and processes.
• Participate in project planning and execution, ensuring that data architecture aligns with project goals, timelines, and resource constraints.
• Coordinate with project managers and other architects to deliver integrated solutions.

Enterprise Data Architect

Billing Specialist

• Prepare and submit professional claims
• Correct routine claim errors and rejections
• Work assigned billing and follow‑up queues in Epic
• Apply foundational knowledge of CPT, ICD‑10‑CM, modifiers, and payer rules
• Meet productivity, quality, and timeliness standards

Professional Billing Specialist – Follow Up and Denials

Analyst

• Provide day-to-day technical support to end-users, including troubleshooting issues, answering questions, and resolving system errors to ensure uninterrupted use of the EHR system.
• Perform routine maintenance tasks, such as software updates, patches, and upgrades, to ensure the stability and security of the EHR system.
• Participate in testing and validation activities for system changes, enhancements, and upgrades, following pre-defined change management processes to ensure that new features and configurations meet functional requirements and do not introduce unintended consequences or disruptions.
• Assist in configuring and customizing the EHR system to meet the specific needs and workflows of healthcare providers and organizations implementing operationally approved optimizations.
• Collaborate with cross-functional teams, including IT professionals, clinicians, administrators, and vendors, to support EHR initiatives and projects, and facilitate communication and coordination.
• Maintain accurate documentation of system configurations, user procedures, and support issues, contributing to a knowledge base that facilitates efficient problem-solving and knowledge transfer within the team.
• Builds strong relationships with core customer base (nurses, physicians, revenue cycle, health information management, core team members, etc.) and facility leadership.

EHR Application Analyst – Orders Analyst

• Lead efforts to resolve complex technical issues and system errors especially situations that require cross-team collaboration.
• Work closely with operations to develop and coordinate team members to implement issue resolution plans.
• Lead work efforts to perform routine maintenance tasks, such as software updates, patches, and upgrades, to ensure the stability and security of the EHR system.
• Coordinate and lead testing and validation activities for system changes, enhancements, and upgrades.
• Play a key role in strategic planning initiatives related to EHR systems, collaborating with senior leadership.
• Drive continuous improvement initiatives to enhance the functionality, usability, and interoperability of EHR systems.
• Take on project management responsibilities for EHR implementation projects, system upgrades, and other initiatives.
• Establish and enforce governance processes and procedures for EHR system management.
• Provide leadership and mentorship to junior analysts and team members.

Epic Application Analyst – Healthy Planet, Compass Rose

Account Manager

• Under general supervision, may participate in any or all aspects of the patient processing and accounts receivable functions of the organization including billing, charge entry, collection, registration, scheduling, follow-up, coding, payment posting and credit balance resolution.
• May reconcile daily IDX system receivables reports.
• May balance monthly transactions and provide summaries to faculty and department administration.
• Works with all areas of the organization in getting any necessary or requested documentation for patients, insurance carriers, or other areas.
• Completes processing of all inpatient and outpatient documents received on a daily basis.
• Assists in resolving department problems with IDX billing.
• Maintains records of charges, payments, third-party charges, etc.

Senior Patient Account Representative – Follow Up and Denials

• Participate in patient processing and accounts receivable functions
• Billing, charge entry, collection, registration, scheduling, follow-up, coding, payment posting and credit balance resolution
• Reconcile daily IDX system receivables reports
• Balance monthly transactions and provide summaries to faculty and department administration

Senior Patient Account Representative – Follow Up, Denials

• Patient scheduling
• Patient registration
• Review patient admitting records and extracts relevant information
• Records patient identification and demographic information in the computerized billing system
• Contacts agency representatives to verify type and extent of coverage
• Charge entry
• Performs preliminary review of source documents
• Transcribes and/or verifies data from source documents into the computer
• Balances batches by comparing batch proofs to source documents
• Works with all areas of the organization in getting any necessary documentation for patients, insurance carriers or other areas
• Completes processing of all inpatient and outpatient documents received daily
• Assists in resolving department problems with IDX billing
• Answers patient’s questions regarding statements, agency coverage, etc.
• Identifies patient accounts for collection action

Senior Patient Account Representative – Pre-Visit Services, Authorizations

• Participate in patient processing and accounts receivable functions of the organization including billing, charge entry, collection, registration, scheduling, follow-up, coding, payment posting and credit balance resolution
• Schedule and register patients
• Review patient admitting records and extract relevant information
• Contact agency representatives to verify type and extent of coverage
• Perform preliminary review of source documents to determine that sufficient data are present for processing
• Generate cash totals and enter charges
• Balance monthly transactions and provide summaries to faculty and department administration
• Collaborate with hospital patient accounting and records personnel to obtain patient demographic and billing information
• Assist in resolving department problems with IDX billing
• Initiate contact with patients and/or third party carriers if there is a delay in responding to statements or claims

Patient Account Representative Lead – Pre-Visit Services, Authorizations

Medical writer

• Conducts concurrent review of the clinical documentation in the medical record
• Facilitates and obtains appropriate physician documentation for any clinical conditions or procedures
• Provides daily clinical evaluation of the medical record including physician and clinical documentation, lab results, diagnostic information and treatment plans
• Responsible for the day-to-day evaluation of documentation by the Medical Staff and healthcare team
• Communicates with physicians regarding missing, unclear or conflicting medical record documentation
• Communicates with appropriate healthcare team members to ensure accurate and complete documentation is in the medical record
• Gathers and analyzes information pertinent to documentation findings and outcomes