OU Health

Counselor

• Provide financial guidance and support to patients by reviewing insurance coverage
• Estimate patient financial responsibility
• Assist with payment arrangements and financial aid applications
• Monitor and maintain patient financial status

Financial Counselor III

Data Engineer

• Develop and implement scalable, secure, and interoperable data systems (including data warehouses, data lakes, and real-time processing platforms) tailored for OU Health’s enterprise data analytics platform.
• Define and maintain conceptual, logical, and physical data models to standardize data across clinical, research, and operational systems.
• Ensure models support healthcare-specific requirements (clinical, claims, provider, member, etc.).
• Design and oversee data integration processes (ETL/ELT pipelines) to enable seamless data flow between OU Health and other entities as needed.
• Work closely with clinical, research, and administrative stakeholders to gather requirements and deliver data solutions that meet departmental needs.
• Facilitate effective communication and collaboration among all parties.

Enterprise Data Architect

Frontend Engineer

• develop, maintain, and optimize OU Health’s web and marketing technology infrastructure
• support the Mgr Patient Acquisition & Consumer Engagement in building a seamless digital ecosystem for patient acquisition, engagement, and conversion
• serve as OU Health’s primary developer and martech integrator, ensuring all systems work together for digital growth
• build, manage, and optimize the OUHealth.com CMS (AEM, Drupal, Sitecore, or equivalent)
• configure and maintain integrations between web platforms, Salesforce, and marketing automation systems
• develop and manage data connections for analytics and performance dashboards
• support SEO, GEO and schema optimization, site speed improvements, and accessibility compliance
• troubleshoot and resolve technical issues across the web ecosystem
• implement A/B testing and personalization features
• manage technical documentation, release notes, and version control for all web and martech assets
• stay current on emerging tools and trends in healthcare martech and digital experience platforms

Web Developer, Patient Acquisition Strategies

Data Scientist

• Lead data science projects from inception to completion
• Utilize statistical techniques and machine learning algorithms to uncover patterns and trends within large datasets
• Design, build, and refine advanced machine learning models
• Translate data insights into actionable strategies
• Ensure data integrity and quality by establishing data governance practices and standards
• Work closely with cross-functional teams to understand business needs
• Guide and mentor junior data scientists

Data Scientist III

Account Manager

• Under general supervision, participate in patient processing and accounts receivable functions including billing, charge entry, collection, patient registration, coding, payment posting, and credit balance resolution
• Review patient admitting records
• Contact agency representatives to verify coverage
• Perform preliminary reviews of source documents
• Operate hospital information system terminal to obtain demographic information

Senior Patient Account Representative – Credit Balance

• Lead and serve as the subject matter expert in the design, development and delivery of data pipelines and value-added data assets across the OU Health data ecosystem
• Design, build, and maintain data pipelines that deliver curated, value-added data assets such as data marts and other purpose-built data stores
• Ensure data pipelines are optimized, highly reliable, and contain low technical debt
• Design, build, and maintain the tools and infrastructure needed to handle large datasets
• Enforce data governance policies including data quality, validation, lineage, metadata management, and adherence to healthcare regulations
• Develop and implement comprehensive data quality frameworks, addressing issues such as data accuracy, completeness, and consistency
• Work closely with different application and operational teams to understand business needs and align data engineering initiatives accordingly
• Guide, mentor, quality review and train Data Engineering team and ETS department on technical skills and best practices

Data Engineer III

Human Resources

• Lead efforts to resolve complex technical issues and system errors.
• Work closely with operations to develop and coordinate team members to implement issue resolution plans.
• Lead work efforts to perform routine maintenance tasks, such as software updates, patches, and upgrades.
• Coordinate and lead testing and validation activities for system changes, enhancements, and upgrades.
• Play a key role in strategic planning initiatives related to EHR systems.
• Drive continuous improvement initiatives to enhance the functionality, usability, and interoperability of EHR systems.
• Take on project management responsibilities for EHR implementation projects and other initiatives.
• Establish and enforce governance processes and procedures for EHR system management.

EHR Application Analyst – Healthy Planet, Compass Rose

Manager

• Oversees cancer case ascertainment, review, and assignment to registry staff
• Coordinates cancer registry staff education
• Uploads electronic medical record data into cancer registry database
• Identifies cancer cases eligible for inclusion in the registry database
• Creates registrar assignment list (suspense)
• Determines and monitors abstracting assignments
• Tracks and reports required data points for abstracting productivity and follow-up
• Partners with registry staff to prepare team meeting packet
• Conducts onboarding of new staff
• Organizes and provides staff training
• Tracks staff education to ensure certification requirements are maintained
• Works with oncology registry team to improve processes, work methods, and procedures
• Maintains confidentiality requirements

Manager – Cancer Registry

Insurance

• Perform pre-registration and insurance verification for inpatient and outpatient services.
• Follow scripted benefits verification and pre-certification format in the EMR and document results.
• Contact patients to confirm or obtain missing demographic information, quote/collect patient cost share, and provide appointment instructions.
• Assign insurance plans accurately and perform electronic eligibility confirmation.
• Complete Medicare Secondary Payor Questionnaire as applicable.
• Calculate patient cost share and arrange payment or collection via phone.
• Research patient visit history to ensure compliance with payor-specific rules (e.g., Medicare 72-hour rule).
• Communicate with physicians and case managers to resolve authorization or referral issues.
• Document benefit and authorization information in the standard EMR screens and notes as needed.
• Implement system downtime procedures when necessary.
• Practice and adhere to the organization’s Code of Conduct and Mission and Value Statement.

Insurance Verifier

Architect

• The individual in this role will lead key vendors, application teams, infrastructure teams, and project/product managers to develop and carry out test plans for a variety of clinical and business applications including but not limited to implementations, optimizations, system upgrades, and pre- and post-patching.
• Defining OU Health ETS testing strategy, develop and mature the OU Health testing methodologies, including identifying and implementing automation tools to improve operational efficiencies.
• Lead a regular review of processes for script development, defect tracking, logistics and resources for all testing efforts and perform general project management of testing activities.

Testing, Quality, Release Management Architect

• Under general supervision, may participate in any or all aspects of the patient processing and accounts receivable functions of the organization including billing, charge entry, collection, registration, scheduling, follow-up, coding, payment posting and credit balance resolution.
• May reconcile daily IDX system receivables reports.
• May balance monthly transactions and provide summaries to faculty and department administration.

Senior Patient Account Representative – PB Payment Posting

• Lead efforts to resolve complex technical issues and system errors especially situations that require cross-team collaboration.
• Work closely with operations to develop and coordinate team members to implement issue resolution plans.
• Lead work efforts to perform routine maintenance tasks, such as software updates, patches, and upgrades, to ensure the stability and security of the EHR system.
• Coordinate and lead testing and validation activities for system changes, enhancements, and upgrades, following pre-defined change management processes to ensure that new features and configurations meet functional requirements and do not introduce unintended consequences or disruptions.
• Play a key role in strategic planning initiatives related to EHR systems, collaborating with senior leadership to align technology investments with organizational goals and objectives, and driving initiatives that enhance patient care delivery and organizational efficiency.
• Drive continuous improvement initiatives to enhance the functionality, usability, and interoperability of EHR systems, collaborating with stakeholders to prioritize enhancements and address emerging needs.
• Take on project management responsibilities for EHR implementation projects, system upgrades, and other initiatives, overseeing project planning, execution, and post-implementation support to ensure successful outcomes and stakeholder satisfaction.
• Establish and enforce governance processes and procedures for EHR system management, ensuring compliance with regulatory requirements, industry standards, and organizational policies related to data security, privacy, and confidentiality.
• Provide leadership and mentorship to junior analysts and team members, fostering a culture of collaboration, innovation, and continuous improvement, and promoting the professional growth and development of team members through coaching, feedback, and skill-building opportunities.