Senior Patient Account Representative – Follow Up and Denials

OU Health

Senior Patient Account Rep managing patient accounts, resolving billing issues, and documenting communications with third-party payers. Involves multiple responsibilities across patient processing and accounts receivable functions.

Posted 6/3/2026full-timeRemote • Kansas, Montana, Oklahoma, Texas • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Under general supervision, may participate in any or all aspects of the patient processing and accounts receivable functions of the organization including billing, charge entry, collection, registration, scheduling, follow-up, coding, payment posting and credit balance resolution.
May reconcile daily IDX system receivables reports.
May balance monthly transactions and provide summaries to faculty and department administration.
Works with all areas of the organization in getting any necessary or requested documentation for patients, insurance carriers, or other areas.
Completes processing of all inpatient and outpatient documents received on a daily basis.
Assists in resolving department problems with IDX billing.
Maintains records of charges, payments, third-party charges, etc.

Requirements

What you’ll need

3-5 years of experience in Medical Billing, Medical Collections, Medical Billing Systems (IDX or other billing system) required.
Attention to detail
Excellent verbal and written communication skills
Proficient with the use of Microsoft Office tools

Benefits

Comp & perks

PTO
401(k)
medical and dental plans

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Medical BillingMedical CollectionsIDX Billing SystemCharge EntryPayment PostingCodingCredit Balance ResolutionReconciliationTransaction BalancingDocumentation Processing

Soft Skills

Attention to DetailVerbal CommunicationWritten Communication