Affiliate Manager

• Support the implementation and application of NNPILP training programs and standards by assisting with the design, delivery, and evaluation of training content across functional areas.
• Help maintain and improve local training efforts to ensure consistency with established standards and contribute to operational effectiveness.
• Provide support to the identification, structure, and assignment of just-in-time training.
• Support the execution of training initiatives.
• Set priorities based on training needs, ensuring training milestones are met by reviewing records and identifying gaps.
• Lead or participate in training development workshops, aligning with business lines to resolve key issues effectively.
• Provide guidance on Global and NNPILP training standards, enhancing communication with the line of business.
• Foster a network of local training supporters to promote knowledge sharing and improve the training system.
• Assist in training and coaching trainers to ensure they provide effective support for their departments while sustaining a strong training system.
• Apply training principles to evaluate effectiveness, conduct needs analyses, and assess suitable training methods.
• Support continuous improvement in training activities and methods while participating in internal audits when necessary.
• Facilitate courses on operational training tools and perform assessments on training system utilization.
• Follow all safety & environmental requirements in the performance of duties.

Training Partner I

• Leads the translation of advisor business development practices, including prospecting, onboarding, relationship management, referral management, growth, and servicing, into scalable Customer Relationship Management (CRM) enabled workflows
• Partners with advisors, field leaders, product owners, and technology teams to define workflow needs, clarify business requirements, and improve the advisor experience
• Identifies workflow friction, redundant processes, and adoption barriers; recommends practical solutions to simplify advisor routines and improve execution
• Develops workflow standards and guardrails to promote consistency while allowing flexibility for advisor judgement and client-specific needs
• Supports Salesforce adoption by embedding workflows into daily advisor routines through clear processes, in-platform guidance, onboarding support, and feedback loops
• Analyzes adoption metrics, advisor feedback, and usage patterns to identify gaps, measure effectiveness, and recommend improvements
• Serves as a field-facing business partner to inform Salesforce roadmap priorities, workflow design, enhancement opportunities, and adoption strategies
• Helps align sales technology tools, including Salesforce, financial planning platforms, and analytics tools, into a more cohesive advisor experience
• Establishes mechanisms to capture field intelligence through advisory councils, workflow observation, and structured feedback channels
• Maintains governance standards for workflow design, documentation, and implementation to prevent process fragmentation and technical debt

Wealth Management Business Enablement Partner

• Develop, implement, and maintain corporate-wide QMS
• Support Operation Site management in ISO 9001 compliance
• Be a resource for quality related issues
• Manage and oversee Corrective and Preventive Action (CAPA)
• Conduct audits and conformity evaluations
• Lead workshops and training meetings regarding QMS topics
• Act as a change agent for continuous improvement
• Build and maintain SharePoint sites for QMS

Quality Business Partner

• Enable & inspire NNPILP to "live cLEAN®" by driving continuous improvement (CI) mindset throughout the site; providing cLEAN® tools, training, & expertise; supporting CI projects & initiatives.
• Assist senior team members to develop Continuous Improvement plans; identify, prioritize, & initiate CI opportunities; follow-through on Continuous Improvement activities
• Provide coaching to develop the cLEAN® mindset
• Aid in SPS through facilitating & coaching
• Support & facilitate CI kaizen workshops, problem solving workshops
• Communicate across sites to share best practices, success stories, ideas; collaborate across NNPILP other & PS sites as appropriate
• Assist in formal training in cLEAN® programs across sites
• Provide coaching & mentoring for 1-Star project leaders across site; develop coaching skills
• Manage/lead focused departmental projects
• Apply PDCA methodologies to achieve significant, measurable improvement in business, support, & production processes
• Participate in execution of cLEAN® site initiatives
• Follow all safety & environmental requirements in the performance of duties

Associate LEAN Partner

• Engage key stakeholders across various levels of the organization to understand improvement targets and strategic objectives
• Conduct market analysis to evaluate the current landscape of existing capabilities—both internal and external—and assessing current and emerging trends
• Define capabilities required to achieve business outcomes and ensure alignment with organizational goals
• Prioritize investments and initiatives to establish a clear timeline
• Develop and manage the Digital Capability Roadmap for supported areas
• Manage the lifecycle of initiatives from inception through Agile execution and delivery
• Lead the creation of Lean Business Cases, including the definition of the Minimum Viable Product (MVP)

Digital Partner – Business Applications

• Develop and deliver insightful, value-added commercialization strategies
• Conduct strategy sessions with clients to outline an integrated commercial launch plan
• Leverage prioritization frameworks to focus pre-commercial team effort
• Prepare analytical proof points and recommendations for launch critical success factors
• Lead senior level meetings with clients to support launch planning
• Act as principal owner of client engagements and ensure client satisfaction
• Create and elevate new business opportunities through identified value-added follow-on work
• Mentor, coach, and share subject matter expertise with others

Asset Commercialization Partner – Emerging Biopharma

• Acts as consultant regarding various business needs and requirements
• Conducts business process current state assessments, identification of gaps, and designs future state processes to evolve or react to continuous industry or internal changes
• Proactively identifies business unit issues, assisting in root cause analysis and identifying solutions that clearly articulate strategic opportunities for continuous improvement
• Supports the full lifecycle of strategic projects from inception to execution, formulating solutions to key business issues and opportunities
• Pursues new opportunities for business innovation and optimization via extensive customer and market research, monitoring industry and economic trends, conducting competitive analysis, and recognizing potential enhancements – performing root cause analysis to recommend, prioritize and facilitate the appropriate corresponding strategy
• Evaluates processes, procedures, and people to identify continuous improvement opportunities
• Builds both technical and non-technical initiatives, advanced execution plans and growth strategies
• Owns key deliverables that communicate segment performance for continuous improvement and management reporting
• Develops qualitative and quantitative business unit and market research, including client profiling and segmentation, performance reporting, industry and economic overviews
• Develops business group communication strategy around changes that impact the business
• Contributes to workflow or process change and redesign, and risk and control identification

Corporate Banking Strategic Execution Partner

• Lead the delivery of a comprehensive, blended new hire orientation experience
• Support employees from their first day through the initial six weeks of employment
• Responsible for the design and execution of early-stage onboarding
• Enhance, improve and own the new employee buddy program
• Collaborate with supervisors to develop new hire training plans
• Partner with cross-functional teams to create, implement, and deliver a seamless onboarding experience
• Regularly monitor key indicators to evaluate and improve the employee experience
• Maintain oversight of the orientation schedule and logistics
• Lead onboarding communications

Learning Business Partner II – Employee Development

• The Manager Technology Delivery / Partner Management builds and maintains strong business relationship with assigned clients / internal partners and provides direction and guidance on optimal technology solutions/services to meet business needs.
• The position generally manages a varied team of IT professionals and bridges the gap between the business and technology, and leverages resources across functional or specialized technology areas to ensure end to end delivery of agreed upon solutions or services within planned forecasts / cost estimates.
• Role generally supports a significant Business area, Product Group, Enterprise Platform, Service or Capability within a Segment CIO or Functional area.
• Sets work direction at an operational level, works autonomously in the management of the unit and collaborates with other business or technology leaders to establish and execute on common goals with a medium to longer term business perspective.
• Expert knowledge of the business and bank technology standards (e.g., infrastructure, architecture, processes, applications) from a strategic perspective and managing/ directing teams and projects.
• Lead end-to-end delivery of the Actimize CTR program, from requirements through deployment.

Senior Manager, Technology Delivery/Partner Management

• Defines and oversees the development of internal products/solutions that leverage Big Data and advanced analytics to increase profitability and efficiency for specific business unit(s) in the Bank
• Manages the complete lifecycle of internal data products from inception, development, assessment of success, and maintenance
• Works with a business unit to identify areas where Big Data and advanced analytics solutions can be leveraged to solve specific business problems
• Prioritizes product pipeline and create roadmap of products to be built
• Develops business requirements that govern the development of the proposed solution
• Identifies applicable data assets required to build the solution
• Identifies features to build predictive models that are part of the solution
• Participates in the build versus buy decision making process and vendor selection where applicable
• Creates success criteria and measurement approach to assess the impact of deployed Data Products
• Works with decision scientists to ensure model development strategy is consistent with goals and assisting in the validation of predictive models
• Coordinates with Big Data architects to create necessary infrastructure and technology stacks to enable solution development
• Oversees the solution acceptance testing process
• Handles high priority strategic initiatives and determines the best products to be utilized
• Interacts with executive level management
• May participate in industry conferences related to solving financial services problems using advanced analytics/Big Data
• Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices

Data Products Partner

• Builds and maintains strong business relationships with assigned clients/internal partners
• Provides direction and guidance on optimal technology solutions/services to meet business needs
• Manages a varied team of IT professionals and bridges the gap between the business and technology
• Oversees various technology functions/resources to deliver business technical solutions or shared service
• Advocates for operational improvements to enhance the divisions value to the organization

Senior Manager, Technical Delivery/Partner Management

• Lead the development of strategic frameworks, operating models, governance structures, and organizational clarity initiatives that enable scalable execution and improved business engagement across the Data organization.
• Establish and manage portfolio-level planning and execution processes across strategic Data initiatives, ensuring alignment on priorities, dependencies, risks, milestones, and measurable outcomes.
• Assess current operating practices and recommend improvements informed by industry benchmarks, modern delivery methodologies, and organizational transformation best practices.
• Establish governance structures, operating cadences, and decision-making frameworks that support scalable execution across Global Data initiatives.
• Partner with Global Data leadership to improve delivery maturity, execution predictability, and operational effectiveness as the organization evolves toward a product-oriented operating model.
• Drive portfolio-level visibility, accountability, and alignment across strategic initiatives, including priorities, dependencies, risks, and outcomes in partnership with the Data Program team and organizational leadership.
• Partner with Data Program to support execution across complex, cross-functional Data initiatives by establishing delivery structures, governance mechanisms, and operational rhythms that improve transparency, accountability, and predictability.
• Support definition of delivery governance standards, decision-making frameworks, escalation paths, and operating cadences that support scalable execution.
• Partner with leadership to evolve delivery and operational models that improve organizational effectiveness and execution maturity.

Principal Technology Business Partner

• Serve as the primary IT liaison to Sales, Marketing, Business Development, and Commercial Operations
• Develop and maintain a multi-year commercial technology roadmap aligned to business growth and customer lifecycle strategies
• Lead enablement and optimization of commercial systems across the lead-to-cash lifecycle
• Partner with Marketing on campaign tools, lead management, scoring, and digital engagement platforms
• Support Sales on opportunity management, forecasting, account planning, territory/quota solutions, and CRM workflows
• Act as the functional owner for Salesforce, driving requirements, backlog prioritization, release planning, and adoption
• Manage stakeholder communications, expectation setting, and governance structures

Commercial IT Business Partner

• Deliver high-quality, advanced technical instruction on Red Hat technologies — with an emphasis on Red Hat AI Platforms and other strategic growth areas as technology trends evolve.
• Design and refine training workshops in collaboration with Portfolio, Product, and Ecosystem GTM teams to ensure alignment with business priorities.
• Translate complex technical topics into clear, practical learning experiences for diverse partner audiences.
• Design and refine training workshops in collaboration with strategic Ecosystem partners to ensure alignment with co-Creation and co-Selling motions.
• Leverage post-session feedback, NPS, and readiness metrics to continuously improve content relevance and instructional effectiveness.
• Convert in-person or workshop content into scalable modular formats (virtual ILT, e-learning, or microlearning) for broader delivery through Red Hat Learning and partner platforms.
• Collaborate with Technical Learning, Ecosystem GTM, and Partner Marketing teams to align technical enablement with partner engagement and specialization strategies.
• Build relationships with field, product, and ecosystem stakeholders to understand emerging skill needs and proactively evolve course content.
• Model Red Hat’s open culture — fostering collaboration, inclusion, and a shared sense of purpose across field and partner learning communities.

Senior Technical Instructor – Partner Enablement

• Own the full operating rhythm for your executive: calendar strategy, travel logistics, executive communications, and meeting prep. You make the decisions that do not require their attention so they can focus on the ones that do.
• Drive prep for all high-stakes touchpoints including leadership offsites, board reviews, QBRs, and cross-functional alignment sessions. You do not just pull materials together. You read them, identify the gaps, develop a point of view, and brief your executive before they walk into the room.
• Act as the connective tissue between your executive and the broader organization. You align stakeholders, track commitments, and close action items without being chased. When competing priorities create tension across teams, you help navigate the resolution.
• Take on discrete workstreams on behalf of your executive: tracking follow-through on org-wide priorities, connecting dots across teams, and helping move initiatives forward when things stall or need a push.
• Build and maintain AI-assisted processes for briefing prep, research synthesis, communication drafts, and scheduling. You audit your own stack, document what works, and share it with the team.
• Maintain a current understanding of your executive's organization: key relationships, active initiatives, and team health signals. You identify risks and surface patterns before they become problems.
• Handle sensitive information with discretion across compensation, personnel, and strategic planning. You know when to act, when to escalate, and when to wait.

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