Commercial IT Business Partner

Worldwide Clinical Trials

Strategic IT Business Partner enhancing technological support for Sales, Marketing, and Commercial Operations. Leading initiatives that optimize systems for business efficiency.

Posted 6/3/2026full-timeRemote • North Carolina • 🇺🇸 United StatesSeniorLeadWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Serve as the primary IT liaison to Sales, Marketing, Business Development, and Commercial Operations
Develop and maintain a multi-year commercial technology roadmap aligned to business growth and customer lifecycle strategies
Lead enablement and optimization of commercial systems across the lead-to-cash lifecycle
Partner with Marketing on campaign tools, lead management, scoring, and digital engagement platforms
Support Sales on opportunity management, forecasting, account planning, territory/quota solutions, and CRM workflows
Act as the functional owner for Salesforce, driving requirements, backlog prioritization, release planning, and adoption
Manage stakeholder communications, expectation setting, and governance structures

Requirements

What you’ll need

7+ years of experience in IT Business Partnering, Commercial Systems, or similar roles
Strong knowledge of the commercial technology ecosystem and lead-to-cash processes
Hands-on experience with Salesforce (Sales Cloud required; experience with CPQ, Service Cloud, or Marketing integrations preferred)
Proven experience translating business needs into scalable technical solutions
Experience working with cross-functional stakeholders
Bachelor's Degree in IT or related fields

Benefits

Comp & perks

Diverse and inclusive environment
Cohesive and supportive teams
Employee recognition programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SalesforceSales CloudCPQService CloudMarketing integrationslead-to-cash processestechnical solutionscommercial technology ecosystem

Soft Skills

stakeholder communicationsexpectation settinggovernance structurescross-functional collaboration