Accounts Receivable

• Own a dedicated portfolio of brand/retailer accounts, driving proactive, self-prioritized outreach on past-due COD and net-terms invoices.
• Lead collections conversations with professionalism, empathy, and firm negotiation — resolving disputes, brokering payment plans, and securing payment commitments in difficult situations.
• Partner daily with invoicing, operations, and delivery teams to resolve payment blockers in real time and keep product moving.
• Understand and follow established Slack workflows for status updates, escalation alerts, and cross-team hand-offs — reducing manual follow-up and keeping stakeholders looped in automatically.
• Manage and triage tasks across Asana and Zendesk, self-prioritizing a high-volume queue without dropping accounts.
• Identify early warning signs of retailer credit risk or brand delinquency and escalate through defined channels before balances become uncollectible.
• Produce weekly, account-level AR and credit reporting, and support Accounting with data for allowances for doubtful accounts.
• Flag likely-uncollectible invoices early and coordinate next steps with brands, Accounting, and leadership.
• Document and maintain clean, audit-ready records of every account interaction, escalation, and resolution.
• Use AI tools to streamline day-to-day workflows — drafting outreach, summarizing account history, and speeding up reporting — so more time goes toward high-value collections conversations.
• Continuously improve collections process documentation — tightening escalation paths and closing gaps as the team scales.

Accounts Receivable Associate

• Provides clinical, technical and product knowledge support to existing and potential customers.
• Builds and maintains solid customer relationships and provides customer training at all levels.
• Responsible for key customer reports as required to support Medtronic Neurosurgery/Navigation/Robotic Assisted Surgery products and services.
• Coordinate, support, and collaborate with NRCs and other Surgical Synergy team members for on-site installations with our customers.
• Represents Medtronic during technology-enabled procedures to provide technical assistance.
• Maintain system hardware and software to maximize system performance.
• Installs software and hardware upgrades.
• Performs system preventative maintenance.
• Provides telephone clinical support to customers.
• Uses UNIX/LINUX commands to modify operating files.
• Fulfills Software and Service Contract obligations.
• Acts as the primary Medtronic customer liaison for repair and technical support issues.
• Provides timely information to the district team regarding customer concerns, issues and market opportunities.
• Provide service to customers per their individual needs.
• Maintains familiarity with status of calls and issues at customer sites.
• Reports necessary complaints and partners with CSM/NRC to ensure full resolution.
• Files weekly site visit and customer contact reports for service improvement purposes.
• Educates and trains physicians and hospital personnel – OR, Radiology, Central Sterile Processing, Biomedical and Information Technologies – on technical matters relating to our technology-enabled procedures.
• Provides a clinical resource for surgeons, clinicians and others being trained.
• Updates customers on tips, shortcuts and suggestions, as appropriate.
• Participates in in-house sponsored customer training at designated sites for both internal and external partners.
• Provides training and resources for hospital staff to enable them to conduct training for their personnel (train the trainer).
• Continually train members of the Surgical Synergy Clinical Support team to increase their knowledge of the latest technology-enabled procedures.
• Work and collaborate with NRCs, Spinal Sales, and NS Reps to identify prospective new users for both Navigation and Robotics for applicable technology-enabled procedures.
• Attend and participate in sales meetings, training programs, conventions, and trade shows as directed.
• Submit reports and provide information as directed.
• Cooperate with all personnel on the execution of Company programs.

Clinical Specialist, Enabling Technologies

• Provide clinical, technical and product knowledge support to existing and potential customers.
• Build and maintain solid customer relationships and provide customer training at all levels.
• Coordinate, support, and collaborate with NRCs and other Surgical Synergy team members for on-site installations with customers.
• Represent Medtronic during technology-enabled procedures to provide technical assistance.
• Maintain system hardware and software to maximize system performance.
• Educate and train physicians and hospital personnel related to technology-enabled procedures.
• Provide timely information to the district team regarding customer concerns, issues and market opportunities.
• Continually train members of the Surgical Synergy Clinical Support team to increase their knowledge of technology-enabled procedures.
• Submit reports and cooperate with personnel on the execution of Company programs.
• Participate in sales meetings, training programs, conventions, and trade shows as directed.

• Manage the day-to-day activities of the staff supervised on site or remotely for a client hospital
• Focus the team’s efforts and ensure diligent team follow-up are crucial to this position
• Leadership capabilities such as answering relevant questions, setting goals, allocation of resources, monitoring, trending of AR and staff accountability are essential
• Hands-on training of staff is a key element of this role
• Monitor the status of outstanding patient accounts, identifying and resolving billing errors and claim denials
• Conduct weekly team meetings driving revenue cycle performance needs and continued training, maintain and track SOP’s and process improvement processes
• Conduct thorough reviews of patient accounts to ensure accuracy of billing codes, patient demographics, and insurance information
• Implement strategies to improve collection rates and reduce outstanding accounts receivable

Accounts Receivable Manager

• Review and resolve unpaid accounts to ensure timely and accurate reimbursement.
• Help reduce aged AR balances while meeting productivity goals.
• Verify payer information, review EOBs, and correct account issues.
• Document all account activity clearly and accurately.
• Identify and report trends, errors or concerns.
• Complete tasks and escalations within required deadlines.
• Stay updated on payer changes and share relevant information.
• Attend required virtual meetings with camera on.
• Other projects and duties as assigned.

• Ensure the accuracy and integrity of receivables accounts through timely reconciliations
• Perform monthly reconciliations for various non-dealer accounts
• Publish dealer statements and process electronic funds transfers
• Collect overdue amounts from dealer and non-dealer accounts
• Prepare and deliver monthly AR Securitization reports
• Maintain accurate financial records and support the financial health of the organization

Accounts Receivable Clerk

• Monitor assigned accounts: review aging, look for irregularities, non-payments, and delayed payments in customer accounts
• Contact Sponsors/CROs via phone to follow on unpaid/open invoices and ensure timely payments are received
• Investigate and resolve sponsor, patient and customer disputes
• Maintaining a strong business relationship with the Sponsors/CROs as the primary contact and voice for Sarah Cannon Research Institute in regards to payment of receivables
• Reconcile financial study data with data provided by Sponsors/CROs as needed
• Review, interpret and discuss contracts internally and with clients to assist with resolving payment or dispute issues
• Review medical procedure invoices in relation to the contracts to determine eligibility for reimbursement of costs
• Identify, report on and work with supervisor to resolve trends that negatively impact payment or workflows
• Work with other departments (i.e. Accounting, Treasury, Contracting) to resolve billing questions as needed.
• Other duties as assigned

Accounts Receivable Analyst

• Work assigned insurance accounts receivable with accuracy, efficiency, and a strong sense of ownership
• Proactively follow up on outstanding claims and insurance denials to ensure timely resolution
• Research, prepare, submit, and track insurance appeals, including ongoing appeal follow-up
• Communicate effectively with insurance representatives to resolve claim issues and obtain payment
• Apply strong organizational and time-management skills to prioritize daily workloads and meet deadlines
• Interpret managed care contracts, including fee schedules and allowable amounts, to support collection efforts
• Work confidently with non-participating providers and payer guidelines
• Maintain a clear understanding of the insurance collection process and apply best practices consistently
• Identify issues and resolve problems independently, using sound judgment and attention to detail

Insurance Accounts Receivable Specialist

• The AR Specialist is responsible for billing and follow-up of accounts according to documented procedures.
• Includes but is not limited to: following up on claim status, billing and re-billing of claims, credit balance resolution, denial management, following up on aging accounts, and maintaining up to date account information.
• Monitors claim status and records in system daily for commercial insurance billing.
• Ensure timely collection of outstanding A/R and perform a variety of clerical and accounting functions to resolve billing issues of submitted claims
• Review EOBs, assist in verifying patient coverage if needed, and assist with patient billing inquiries through a billing queue
• Conducting outbound calls to insurance companies and/or patients to reconcile account issues and outstanding account balances
• Facilitates and initiates appeals to insurance companies for higher payments and other appeals as needed.
• Handles correspondence from payers to ensure all information required for claim processing is provided.
• Review and resolve credit balances or unassigned money remaining on an account.
• Provides customer service and follow through on account questions.
• Assists with Special Projects as needed.

AR Specialist – Healthcare

• Develop Strong Portfolio and Hernia Procedural Expertise
• Create and execute targeted strategies to increase hernia market share.
• Strengthen partnerships with key stakeholders in hernia disease management.
• Engage customers to improve patient outcomes and procedural adoption.
• Lead efforts to integrate robotic surgery into hernia procedures.
• Position the hernia portfolio as the key solution for robotic-assisted surgery.
• Implement market development programs, therapy awareness initiatives, Pace programs, training, and simulation labs to accelerate procedural adoption.
• Achieve/exceed quota.
• Execute new product launches.
• Effective forecasting and opportunity management.

Hernia Sales Specialist

• Follow-up with insurance payers on outstanding claims
• Break down obstacles to payment and accelerate cash collections
• Utilize experience and follow-up strategies and tools to resolve claims
• Document client’s host system using the 5 W’s framework
• Write first and second level appeals of all denials
• Escalate unpaid claims to payer claims supervisor as appropriate
• Research and analyze any correspondence related to assigned accounts

Accounts Receivable Specialist

• Support with strategic oversight to direct, manage, and improve the revenue cycle operations
• Conduct daily, weekly, monthly, quarterly, and annual analysis of Key Performance Indicators (KPIs)
• Serve as the internal revenue cycle liaison for hospital leadership
• Work with hospital leadership to ensure understanding of revenue cycle processes and metrics
• Supervise multiple Managers and provide guidance and mentoring
• Recommend and establish changes to policies or processes to improve the revenue cycle
• Develop actions plans for metrics not meeting established goals
• Facilitate meetings with regional leaders to report financial performance and improvement plans

Director, Accounts Receivable

• Responsible for invoicing customers in a timely and accurate manner
• Proactively researching and resolving billing issues and questions
• Ensuring that margins on the jobs are at the expected percentage
• Proven ability to perform collections activities, including prioritizing follow-up actions and making informed decisions regarding payment plans, invoice credits, and bad dept designation.
• Responsible for the collection of accounts receivable for assigned customers
• Provides customers service regarding collection issues; resolving customer discrepancies and short payments
• Process and review account adjustments
• Monitoring and maintaining accounts, customer calls, account adjustments, small balance write-offs and customer reconciliation
• Accountable for reducing account delinquency
• Identify trends, related root causes, and appropriate actions to resolve, escalating to leadership when necessary
• Assist with accounting daily/monthly reports
• Identify and communicate process improvement opportunities
• Act as a back-up for other members of the billing and collection staff

Accounts Receivable Specialist – Billing and Collection

• Drives sales in assigned territory
• Engages with customers both face to face and virtually
• Develops and implements effective business and territory call plans
• Effectively builds rapport and relationships with customers in both live and virtual environments
• Leverages internal reports and analytics to identify business opportunities
• Educates providers on product value proposition and disease state information
• Collaborates with the organization to address customer inquiries and advance Pfizer objectives
• Completes all administrative expectations on time and compliantly

Cardiovascular Specialist

• Responsible for all aspects of insurance follow-up and collections, including making telephone calls, accessing payer websites.
• Identify root cause issues for denials; categorize denial reasons and coordinate with clinic and/or with management to ensure process improvements are completed.
• Owns performance and ensures consistent and timely communication for issues identified affecting reimbursement.
• Effectively resolve complex or aged inventory, including payment research, payment recoups with minimal or no assistance necessary; accurately and thoroughly document the pertinent collection activity performed.
• Review the account information and necessary system applications to determine the next appropriate work activity.
• Verify claims adjudication utilizing appropriate resources and applications.
• Edit claims to meet and satisfy billing compliance guidelines for electronic submission.
• Manage and maintain individual work list/inventory, complete reports, and resolve high priority and aged inventory.
• Stay informed of changes with the procedures and laws for the specific insurance carriers or payers.
• Effectively communicate issues to management, including payer, system or escalated account issues as well as develop solutions.

AR Specialist

• Submits timely, accurate invoices to payer for products and services provided.
• Understands the terms and fee schedule for all contracts for which invoices are submitted.
• Correctly determines quantities and prices for drugs billed.
• Verifies that the services and products are correctly authorized and that required documentation is on file.
• Ensures that invoices are submitted for services and products that are properly ordered and confirmed as provided.
• Evaluates payments received for correctness and applies payments accurately to the system.
• Verifies that payments received are correct according to the fee schedule.
• Applies the payment correctly to the patient account.
• Ensures that secondary bills and patient invoices are mailed within 48 hours of receipt of payment.
• Notifies the Reimbursement Manager if there are overpayments and/or duplicate payments for the same service.
• Transfers payments belonging to other offices within 48 hours of receipt.
• Follows up on invoices submitted to ensure prompt and timely payment.
• Calls to verify that claims submitted were received and are in processing.
• Sends letters to the patient or responsible party when their insurance carrier fails to make payment reasonable time frame.
• Generates and mails statements and collections letters.
• Follows-up on all denials within 48 hours of receipt.
• Ensures compliance with policies and guidelines outlined in the contract terms and fee schedule.
• Follows HIPPA guidelines when accessing and sharing patient information to maintain patient and business confidentiality.

Accounts Receivable jobs in Tennessee

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Accounts Receivable Associate

Clinical Specialist, Enabling Technologies

Clinical Specialist, Enabling Technologies

Accounts Receivable Manager

Accounts Receivable Associate

Accounts Receivable Clerk

Accounts Receivable Analyst

Insurance Accounts Receivable Specialist

AR Specialist – Healthcare

Hernia Sales Specialist

Accounts Receivable Specialist

Director, Accounts Receivable

Accounts Receivable Specialist – Billing and Collection

Cardiovascular Specialist

AR Specialist

Revenue Cycle Specialist – AR Specialist – Medical Biller