Accounts Receivable Specialist – Billing and Collection

SomethingInked

Accounts Receivable Billing Specialist responsible for invoicing and resolving billing issues. Handling collections and providing customer service for accounts receivable at Something Inked, LLC.

Posted 6/9/2026full-timeNashville • Tennessee • 🇺🇸 United StatesJuniorMid-LevelWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

accounts receivablecollectionsbillinginvoice processingaccount adjustmentscustomer reconciliationcollections activitiespayment plansinvoice creditsbad debt designation

Soft Skills

analytical skillsattention to detailprofessional communicationnegotiationpersuasioncustomer serviceorganizational skillstime managementteamworkapproachability

Tools & Technologies

computer applications

Certifications & Qualifications

high school diplomaGED

Industry Keywords

billing issuesaccount delinquencyprocess improvementcustomer discrepanciesshort payments

About the role

Key responsibilities & impact

Responsible for invoicing customers in a timely and accurate manner
Proactively researching and resolving billing issues and questions
Ensuring that margins on the jobs are at the expected percentage
Proven ability to perform collections activities, including prioritizing follow-up actions and making informed decisions regarding payment plans, invoice credits, and bad dept designation.
Responsible for the collection of accounts receivable for assigned customers
Provides customers service regarding collection issues; resolving customer discrepancies and short payments
Process and review account adjustments
Monitoring and maintaining accounts, customer calls, account adjustments, small balance write-offs and customer reconciliation
Accountable for reducing account delinquency
Identify trends, related root causes, and appropriate actions to resolve, escalating to leadership when necessary
Assist with accounting daily/monthly reports
Identify and communicate process improvement opportunities
Act as a back-up for other members of the billing and collection staff

Requirements

What you’ll need

High school diploma or GED required
2+ years of experience in Accounts Receivable and/or collections
Acute analytical skills and relentless attention to detail
Professional written and verbal communications skills, with the ability to negotiate and persuade
Excellent customer service etiquette
Adept at navigating through a variety of computer applications simultaneously
Proficient organizational and time management skills
Strong sense of pride and urgency
Teamwork mentality with the ability to work well independently
Approachable and coachable, with constructive and respectful responses to inquiries and feedback

Benefits

Comp & perks

Medical, Dental and Vision effective 1st day of month following 60 days of employment
401K with Company 4% match after 6 months of employment
PTO accrual beginning first day of employment