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Accounts Receivable Specialist – Billing and Collection
SomethingInkedAccounts Receivable Billing Specialist responsible for invoicing and resolving billing issues. Handling collections and providing customer service for accounts receivable at Something Inked, LLC.
About the role
Key responsibilities & impact- Responsible for invoicing customers in a timely and accurate manner
- Proactively researching and resolving billing issues and questions
- Ensuring that margins on the jobs are at the expected percentage
- Proven ability to perform collections activities, including prioritizing follow-up actions and making informed decisions regarding payment plans, invoice credits, and bad dept designation.
- Responsible for the collection of accounts receivable for assigned customers
- Provides customers service regarding collection issues; resolving customer discrepancies and short payments
- Process and review account adjustments
- Monitoring and maintaining accounts, customer calls, account adjustments, small balance write-offs and customer reconciliation
- Accountable for reducing account delinquency
- Identify trends, related root causes, and appropriate actions to resolve, escalating to leadership when necessary
- Assist with accounting daily/monthly reports
- Identify and communicate process improvement opportunities
- Act as a back-up for other members of the billing and collection staff
Requirements
What you’ll need- High school diploma or GED required
- 2+ years of experience in Accounts Receivable and/or collections
- Acute analytical skills and relentless attention to detail
- Professional written and verbal communications skills, with the ability to negotiate and persuade
- Excellent customer service etiquette
- Adept at navigating through a variety of computer applications simultaneously
- Proficient organizational and time management skills
- Strong sense of pride and urgency
- Teamwork mentality with the ability to work well independently
- Approachable and coachable, with constructive and respectful responses to inquiries and feedback
Benefits
Comp & perks- Medical, Dental and Vision effective 1st day of month following 60 days of employment
- 401K with Company 4% match after 6 months of employment
- PTO accrual beginning first day of employment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
accounts receivablecollectionsbillinginvoice processingaccount adjustmentscustomer reconciliationcollections activitiespayment plansinvoice creditsbad debt designation
Soft Skills
analytical skillsattention to detailprofessional communicationnegotiationpersuasioncustomer serviceorganizational skillstime managementteamworkapproachability
Certifications
high school diplomaGED