SomethingInked

Accounts Receivable

• Responsible for invoicing customers in a timely and accurate manner
• Proactively researching and resolving billing issues and questions
• Ensuring that margins on the jobs are at the expected percentage
• Proven ability to perform collections activities, including prioritizing follow-up actions and making informed decisions regarding payment plans, invoice credits, and bad dept designation.
• Responsible for the collection of accounts receivable for assigned customers
• Provides customers service regarding collection issues; resolving customer discrepancies and short payments
• Process and review account adjustments
• Monitoring and maintaining accounts, customer calls, account adjustments, small balance write-offs and customer reconciliation
• Accountable for reducing account delinquency
• Identify trends, related root causes, and appropriate actions to resolve, escalating to leadership when necessary
• Assist with accounting daily/monthly reports
• Identify and communicate process improvement opportunities
• Act as a back-up for other members of the billing and collection staff

Accounts Receivable Specialist – Billing and Collection