Zurich Insurance

Analyst

• Own the requirements elaboration for features and enhancements related to Guidewire modules.
• Collaborate closely with business SMEs to document functional and non-functional requirements.
• Handover clear and detailed requirements to development and configuration teams.
• Support development teams during implementation through requirement clarifications.
• Participate in Sprint Reviews and support feature demonstrations to business stakeholders.
• Perform post-implementation validation and provide Business Analyst sign-off for owned features and epics.

Business System Analyst

• Develop, maintain, and evolve corporate systems
• Work through the full development cycle (analysis, development, testing, deployment, and support)
• Ensure technical quality and performance of solutions
• Participate in architectural decisions
• Integrate backend and frontend solutions
• Collaborate with product, business, and infrastructure teams
• Document technical solutions
• Use AI tools to increase productivity and quality

Systems Analyst (Mid-level)

Backend Engineer

• Diseñar, desarrollar, implementar y mantener APIs RESTful usando servicios de Microsoft Azure.
• Construir y gestionar APIs usando Azure API Management (APIM).
• Desarrollar servicios backend usando .NET / JAVA
• Implementar mecanismos de autenticación y autorización (OAuth 2.0, OpenID Connect, Azure AD).
• Integrar APIs con sistemas en la nube y locales.
• Asegurar el rendimiento de la API, escalabilidad, monitoreo y mejores prácticas de seguridad.
• Colaborar con desarrolladores frontend, DevOps y equipos de producto.
• Escribir código limpio, mantenible y bien documentado.
• Solucionar, depurar y resolver problemas de producción.
• Participar en revisiones de código y contribuir a la mejora continua.

Azure API Developer

Risk

• Act as independent Risk adviser to P&C insurance functions, providing Risk challenge and review in decision making processes, governance and assurance activities
• Lead independent top-down analysis and assessment of insurance risks, including risk deep dives and the production of reports
• Provide actionable risk insights to senior management
• Develop and maintain effective Risk Governance including policies and other governance documents for insurance risks
• Deliver risk reporting, including Quarterly Risk Reports (QRR) and Board Risk and Investment Committee (BRIC) reports
• Shape the P&C Risk Deep Dive Plan, ensuring Group material risks are identified and assessed
• Support the delivery of independent validations of P&C models, contributing to validation execution and reporting
• Communicate and engage with regulators, auditors, Group experts, the Group CRO and the relevant Boards on P&C insurance risk topics
• Collaborate with regional and local risk officers and other Risk teams

Senior P&C Insurance Risk Specialist

• Timely control, entry in the payment sheet, reconciliation and initiation of payments of tax invoices (profit and capital taxes, real estate gain taxes, and property taxes) from all Swiss cantons for all Swiss companies of the Zurich Group
• Obtaining certificates of residence; preparation of FATCA and CRS certificates as well as beneficial owner confirmations
• Requesting deadline extensions for tax return filings
• Preparation of simple tax returns (profit and capital taxes, real estate gain taxes) and assistance with the preparation of tax returns involving inter-cantonal profit and capital allocation
• Preparation of withholding tax declarations (forms 103 / 106 / 170 / 101 and 102) and initiation of withholding tax payments
• Preparation of turnover tax declarations (form 9) and initiation of payments
• Support OECD Pillar 2 data collection including completeness check
• Organization of workshops, team events and meetings with external participants
• Admin support of the department head

Tax Compliance Specialist

Account Executive

• Lead solutions and/or delivery of consulting service engagements aimed at achieving business plan outcomes for new client acquisitions within the Business Resilience market
• Be a subject matter expert in one or more industries
• Create and market client-focused service propositions nationwide through both direct (B2B) and partnership (B2B2B) distribution channels
• Actively manage daily work to achieve delivery of own sales and business performance targets
• Sell technical products, services, installations, and configurations to potential new clients
• Provide interface between potential new client and risk engineering representatives
• Research client technical specifications and requirements with current or potential technical specifications of company products and services
• Build, develop and maintain profitable relationships to promote ZRS’s propositions including negotiation, new offer and closures and terminations where required
• Evaluate strategy to maximize new client acquisitions, and profit for ZRS
• Oversee the development of sales pipelines and ensure accurate and timely updates to the CRM database throughout the sales cycle
• Prepare and conduct sales briefings for potential new clients and company representatives
• Develop potential technical specifications, pricing considerations and contract requirements for new client acquisition
• Provide advice that enables a potential client to solve a problem or improve business.
• Anticipate potential client needs, monitor trends in order to recommend changes.

Client Partner – Strategic Account Executive

Business Analyst

• Provide oversight and support for customer service delivered by strategic TPAs.
• Develop, refine, and implement business processes to ensure TPAs consistently meet Zurich’s operational and performance standards.
• Set clear expectations for TPAs, monitor ongoing performance, and identify areas for improvement.
• Proactively address compliance issues and escalate persistent patterns to senior leadership for resolution.
• Lead improvement and standardization projects with TPAs to optimize operational delivery.
• Analyze data from multiple sources to spot trends and understand how different scenarios impact customer service and TPA performance.
• Use these insights to recommend changes that drive positive outcomes for both Zurich and our customers.
• Collaborate with stakeholders to define business needs and requirements for process or system changes.
• Lead implementation efforts that enhance business outcomes, customer experience, and operational efficiency.
• Address challenging business issues and develop tailored solutions that meet customer needs and business constraints.

Senior Operations Business Analyst

Account Manager

• Build, develop and maintain relationships with agreed National Accounts
• Develop strategic (board level to board level) relationships with specified accounts gaining panel positions
• Work with local Zurich sales office to promote and support the local development of National Accounts
• Build an effective network of key Zurich staff
• Negotiate the organization’s cost and attendance at conferences and other meetings
• Ensure high standard of corporate governance and regulatory compliance
• Ensure the organization addresses the needs and views of National Accounts at a product and strategic level
• Communicate effectively with the accounts and their members
• Ensure timely and effective resolution of all complaints and service issues
• Understand and respond to changing technology/IT requirements of accounts

Divisional Account Manager – West Division

Manager

• Identifying the relevant market benchmarks and trends for the run-off industry as well as any managed portfolios
• Researching, documenting and presenting information on the buyer universe
• Developing business relationships with buyers, sellers, reinsurers, intermediaries, external advisers and internal stakeholders to facilitate the delivery of portfolio disposal strategies
• Supporting the onboarding and management of portfolios from across the Zurich group
• Collaborating with local BU staff to understand and evaluate portfolio characteristics
• Analysis of the underlying data in the portfolio
• Supporting in the work led by the transaction lead across Underwriting, Claims, Actuarial and Finance functions to ensure operational effectiveness before exit
• Contributing to the delivery of high levels of customer service to ZLS’ BU partners across the Zurich group
• Working with internal colleagues or professional advisers, preparing sale documentation and a Data Room
• Managing buyers’ information and access requests during a live transaction process
• Assisting ZLS legal, and external counsel where relevant, in developing a suite of legal contracts
• Contributing to the exit strategy to maximize shareholder value and achieve finality
• Working with other functions within ZLS to ensure regulatory consents are secured in advance of, or following, an exit
• Preparing and supporting in the execution of the internal and external communication plan including staff plan for the team that works on the portfolio being exited
• Preparing and executing a plan to ensure smooth transition to the preferred bidder and project manage separation and post closing issues

Restructuring Manager / M&A Manager

Consultant

• Support the management of systems and provide support that meets the requirements of the UK Pensions and Benefit Team.
• Provide effective support to the management of systems projects.
• Support the provision of data to internal and external sources.
• Support the development of improved ways of working within the UK Pensions & Benefits Team.
• Manage bulk processes/mailings.

Pensions & Benefits System Consultant

Engineer

• Supports the operational and strategic responsibilities of Facility Management
• Collects and analyzes building-specific data
• Prepares meaningful reports
• Responsible for master data maintenance of the CAFM system
• Further develops the system
• Monitors and controls the effectiveness of building systems and external vendors
• Initiates and supports projects and continuous improvements of building technologies
• Actively participates in fault finding and remediation of heating, ventilation, cooling, and other systems
• Ensures the building management system including IoT sensors functions optimally
• Interacts with planners, contractors and internal staff
• Leads sustainability initiatives and renewal of existing sustainability certificates
• Works closely with the Head Workplace Services on projects to continuously improve the user experience
• On-call duty availability

Workplace Services Engineer

Claims Specialist

• manage complex commercial primary high exposure auto and general liability claims and litigation involving bodily injury, property damage, personal injury and advertising injury
• proactively manage claims and litigation effectively in accordance with Best Practices
• deliver outstanding customer service
• regular communication with customers, brokers, Business Units and senior Claims management

Liability Claims Specialist

Software Engineer

• adapting Zurich's innovative solutions to the construction industry
• leveraging Zurich’s risk engineering tools and services to improve customer risk
• delivering high quality construction consultative services for customers
• developing and maintaining positive customer and business partner relationships
• marketing and selling a wide range of fee services to customers
• producing advanced level presentations and delivering risk management training
• providing appropriate risk improvement advice and conducting loss investigations
• assisting customers with developing corporate and project specific QA/QC plans

Senior Risk Engineering Consultant – Construction Casualty

• Participate in the development of applications using .NET (C#, ASP.NET) and Angular.
• Collaborate with the team in creating and maintaining RESTful APIs.
• Implement integrations between front-end and back-end, ensuring the quality and performance of solutions.
• Support requirements analysis and the implementation of improvements in existing systems.
• Contribute to technical documentation and coding best practices.
• Take part in team meetings, agile ceremonies, and code review processes.
• Pursue continuous learning, bringing suggestions and questions to the team.

Junior Systems Analyst – .NET

Attorney

• Representing commercial insureds of a prestigious and financially stable insurance carrier
• Preparing and trying moderate to high complexity General Liability and Commercial Auto personal injury cases
• Performing all aspects of insurance defense including initial investigation and legal analysis
• Preparing for and conducting pre-trial discovery, hearings, and trials
• Conducting post-trial activities where appropriate