ZOLL Medical Corporation

Compliance

• Lead operational execution of the organization's Governance, Risk, and Compliance (GRC) programs
• Oversee the lifecycle management of enterprise security policies, standards, and procedures
• Manage GRC and Risk analysts, and management of program tooling and governance repositories
• Drive continuous improvement initiatives across GRC operations to increase automation, reporting capabilities, and operational efficiency
• Facilitate risk review discussions and support the preparation of risk reporting for leadership, risk, and governance committees

Manager, GRC Programs

Customer Support

• Manage advanced troubleshooting for assigned ZOLL enterprise products, using analytical skills to identify root causes of technical issues.
• Handle complex technical issues independently, escalating only critical or unresolved problems to senior team members or CSO teams.
• Collaborate with other CSO teams or departments to address technical issues that span across multiple products or systems.
• Contribute to the knowledge base, creating and updating articles with solutions to complex technical problems.
• Identify technical trends through customer case analysis, proposing preventative support initiatives to reduce recurring issues.
• Optimize hybrid meeting structures and remote team productivity guidelines, using virtual collaboration tools.

Technical Product Support Specialist II

Full-stack Engineer

• Designs, develops, documents, and maintains software to support development of ZOLL products
• Develops, documents, and maintains high quality software designs, source code, and unit tests
• Performs software integration activities for integrating software to software or hardware subsystems
• Develops, documents, and executes software unit verification procedures
• Participates in and supports the development of software verification protocols
• Reports own progress towards performance and schedule objectives
• Stays current with software engineering trends and technologies

Software Engineer II

Product Marketing

• Support development of annual sales and national accounts meeting strategies, messaging, collateral, and training effort to ensure effective pull-through of the content.
• Partner and/or lead cross-functional teams to coordinate efforts on company initiatives and product launches.
• Analyze market opportunities and support the development of strategies to create compelling value propositions and competitive positioning.
• Develop and execute marketing strategies and tactical plans for managed markets, payers and reimbursement decision-makers to expand use, access, and coverage of LifeVest.
• Actively support the domestic selling and reimbursement efforts, including close collaboration with the field sales force and national accounts.
• Collaborate with marketing, cross-functional partners, and vendors to develop comprehensive marketing collateral with appropriate messaging and evidence for target audiences including payer medical directors, health care providers, payer contracting specialists and other reimbursement decision-makers.
• Translate product features, benefits, and clinical evidence into value propositions tailored for payers, health systems and managed care organizations that align with market opportunities and clinician adoption.
• Ensure consistency and alignment between HCP, patient, payer, and health system-facing value narratives.
• Develop and maintain LifeVest patient journey mapping, identifying opportunities to improve experience, engagement, and outcomes.
• Translate patient insights into actionable recommendations for marketing strategies
• Develop patient education and engagement materials that clearly communicate benefits, outcomes, and experience in an accessible and compliant manner
• Support partnerships with health systems focused on patient engagement, adherence, and outcomes improvement.

Product Marketing Manager, Managed Markets

Manager

• Lead and coordinate intake, triage, and delivery for undefined or cross-functional IT initiatives.
• Serve as a primary liaison between business stakeholders and Global IT delivery and operations teams.
• Apply ITIL-based service delivery practices to support incident, change, problem, and service request processes.
• Drive continual service improvement by identifying trends, bottlenecks, and opportunities across both Project LITE initiatives and operational services.

Manager, Service Delivery Management

Implementation Specialist

• Coordinate post-sale customer education and training initiatives
• Act as the clinical and technical expert for the ZOLL hospital product line
• Collaborate with the Territory Manager throughout the sales process
• Build long lasting customer relationships and encourage ongoing utilization of ZOLL hospital products
• Conduct educational offerings including orientation, formal continuing education and in-services
• Serve as a resource to staff of all levels and provide training/education
• Participate in leadership of quality Improvement processes and protocol changes

Clinical Implementation Specialist, Hospital

Outside Sales

• Field based position to train and motivate new and tenured Territory Managers to meet and exceed their segment plans.
• Spend 2-3 full days in the TM's territory, coaching and counseling to areas which need development.
• Collaborate with RM’s to identify and coach to areas of opportunity.
• Work collaboratively with Regional Managers to onboard and train new TMs/ATMs in the most effective way possible.
• Train and assist TMs/ATMs to execute POA’s as well as other marketing and sales initiatives.
• Regularly conduct weekly scheduled field visits with TMs/ATMs that coach to achieving objectives set by their RM and AD.
• Provide verbal and written follow-up and observation reports that highlight and address TMs/ATMs strengths and areas for improvement or development.

Field Sales Training Specialist – South Central US

Marketing

• Lead and deliver regional marketing strategies, programs, and tactics aligned to ZOLL’s Public Safety growth objectives across Eastern Europe and the Middle East.
• Act as the primary marketing partner to ZOLL Territory Managers, supporting distributor‑led sales models and enabling effective local market execution.
• Build, influence, and manage marketing collaboration with distributor partners, ensuring consistency, quality, and measurable impact.
• Plan, execute, and optimise channel marketing programs and promotions to accelerate AED market penetration and public adoption.
• Drive lead generation campaigns to support sales objectives, including the creation of promotional materials such as flyers, newsletters, direct mail, and email campaigns—often within tight timelines.
• Coordinate the development and localisation of marketing assets including sales tools, literature, presentations, translations, website content, social media activity, and publicity materials.
• Support and manage marketing activity around tradeshows, congresses, and events, working cross‑functionally with sales and global marketing teams.
• Monitor, measure, and report on distributor marketing performance, providing insights, analytics, and recommendations for continuous improvement.
• Track regional market trends, competitive activity, and customer insights to identify opportunities and inform marketing priorities.
• Manage the regional marketing budget responsibly to maximise brand impact and return on investment.

EMEA Marketing Manager – Public Safety

Account Manager

• Meet territory sales goals
• Lead generation and development including prospecting and closing deals
• Attend trade shows and networking events to generate leads

Territory Manager – Hospital

IT Support

• Responsible for the installation of ZOLL's Emergency Medical Services (EMS) and Fire Service RescueNet suite of software on client/internal systems
• Troubleshooting issues on customer/internal systems
• Creation and verification of hardware requirements
• Execution of process to ensure a successful installation of the RescueNet products
• Scopes, schedules, and plans the installation of software, working closely with the Implementation team and client's IT team
• Drives consistency throughout the scoping and installation process to ensure readiness for training

IT Engineer, Associate

• Execute marketing initiatives that drive adoption, retention, and growth of ZOLL’s EMS software solutions
• Develop and support marketing strategies, product positioning, and go-to-market activities
• Create and maintain product guides, sales tools, presentations, digital content, and marketing collaterals
• Partner with Sales and Marketing teams to ensure effective delivery of marketing programs
• Provide guidance and support to field teams and internal stakeholders