Responsible for the installation of ZOLL's Emergency Medical Services (EMS) and Fire Service RescueNet suite of software on client/internal systems
Troubleshooting issues on customer/internal systems
Creation and verification of hardware requirements
Execution of process to ensure a successful installation of the RescueNet products
Scopes, schedules, and plans the installation of software, working closely with the Implementation team and client's IT team
Drives consistency throughout the scoping and installation process to ensure readiness for training

Requirements

Bachelor's Degree preferred
1-3 years of external client facing IT related experience required
Professional experience with Windows DNS required
Experience troubleshooting LAN/WAN architectures including firewalls, servers, and routers required
Extensive experience installing and configuring server components such as services, IIS, virtual machines, Windows Server Active Directory and other server level systems required
Experience troubleshooting Server Hardware problems required
Experience and installation of SQL Server 2008, SQL Server 2012 and SQL Server 2014, Server 2016 required
Experience and thorough knowledge of Windows Server and workstation Operating Systems including installation, security and maintenance preferred
RAID knowledge and experience preferred

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Windows DNSLAN/WAN troubleshootingfirewallsserversroutersserver components installationIISvirtual machinesWindows Server Active DirectorySQL Server

Soft Skills

client facingtroubleshootingplanningschedulingcollaborationprocess executionconsistency driving

Certifications

Bachelor's Degree