Zipline

Operations

• Own the operating model and site standards for medical warehousing and fulfillment across a multi-country network: SOPs, quality gates, layouts, storage & cold-chain controls, tooling, and maturity expectations to support growth from ~13 to 30+ sites.
• Set and own network-level performance targets (inventory accuracy, order fill rate, cold-chain compliance, picking/packing cycle time, on-time dispatch) and drive measurable improvement against those metrics.
• Conduct regular field audits, cycle counts, and workflow observations; lead root-cause analysis and verification of corrective actions until issues are closed.
• Design repeatable launch and upgrade packages (site layouts, racking, temperature-control design, WMS configurations, SOPs, training) so sites can be deployed and improved consistently and rapidly.
• Translate clinical, regulatory, and product constraints into auditable, operator-executable controls; lead readiness for regulatory and customer audits and own corrective action closure.
• Partner with Product and Engineering to define WMS, mobile tools, and automation requirements that remove operator burden and materially improve throughput and traceability; prioritize fixes by operational impact.
• Build and run performance-management systems: KPIs, dashboards, operating reviews, escalation paths, and continuous-improvement routines that make problems visible and actionable.
• Coach and upskill site leaders and frontline teams to establish local ownership of quality and reliability; serve as the senior escalation owner for warehousing incidents that threaten fulfillment reliability, compliance, or patient safety.

Warehouse Operations Excellence Lead

Engineering Manager

• Own end-to-end strategy, delivery, and operational reliability for the Launch & Scale Platform
• Define and prioritize the product and technical roadmap with stakeholders
• Deliver owner-level outcomes
• Translate complex operational processes into durable systems
• Design and operate production services for business-critical launch systems
• Build integrations across various systems
• Be hands-on: ship code, lead architecture reviews, troubleshoot production incidents
• Hire, coach, and scale the engineering organization for this platform
• Operate cross-functionally with other departments

Software Engineering Manager, Launch & Scale Platform

Recruitment

• Serve as the strategic recruiting partner for Zipline's Autonomy, Fullstack, and Marketplace software engineering teams, partnering closely with engineering leaders to develop hiring strategies that align with business priorities, organizational design, and long-term growth.
• Own the full lifecycle recruiting process from engaging top talent through offer acceptance, driving exceptional candidate experiences while maintaining an uncompromising bar for technical excellence and long-term success.
• Develop and execute innovative sourcing and talent engagement strategies, leveraging deep knowledge of the competitive software engineering talent landscape to identify and attract exceptional candidates who not only have the right technical skills, but who will strengthen their teams and thrive at Zipline.
• Influence hiring decisions through market insights, talent intelligence, thoughtful calibration, and data-driven recommendations, serving as a trusted advisor to executives and hiring managers throughout the hiring process.
• Build and cultivate diverse, high-quality talent pipelines for current and future hiring needs, ensuring Zipline can continue to scale world-class engineering organizations.
• Continuously improve hiring outcomes by partnering with interviewers and leaders to strengthen assessment quality, reduce friction in the recruiting process, and elevate hiring practices across the organization.
• Contribute to the evolution of Zipline's talent function by sharing best practices, improving recruiting operations, mentoring teammates, and helping raise the bar for recruiting excellence.

Senior Software Recruiting Partner

• Manage the end-to-end recruitment process for various internship roles, ensuring an efficient, high-touch, and inclusive experience for every candidate.
• Strategize, plan, and facilitate engaging university events, tech talks, hackathons, and competition sponsorships that elevate Zipline’s brand visibility.
• Build trusted partnerships with hiring managers and business leaders to align on hiring needs, define role requirements, and guide them through interview loops and candidate selection.
• Travel to universities and key industry competitions to engage directly with students, pitch Zipline's mission, and proactively source top-tier talent.
• Keep recruiting data clean and up-to-date in our ATS (Applicant Tracking System), providing regular updates on pipeline health and event ROI to recruiting leadership.

Emerging Talent Recruiter – Contractor

• Lead full-cycle searches for top-tier talent across all levels of experience
• Develop proactive talent strategies
• Deliver exceptional candidate experiences
• Partner directly with hiring managers and business leaders
• Influence hiring decisions through data and insights
• Help teams define hiring profiles.

Senior Recruiting Partner

• Lead end-to-end searches for Director, Senior Director, VP, and executive-level talent across multiple functions.
• Develop and execute proactive talent strategies to identify and attract top leadership candidates from highly competitive markets.
• Build deep pipelines of passive talent and maintain long-term relationships with high-potential leaders.
• Deliver exceptional candidate experiences while effectively representing the company's mission, culture, and growth opportunities.
• Serve as a trusted advisor to executives, hiring managers, and business leaders.
• Develop a deep understanding of Zipline's strategy, operating model, and leadership needs.
• Influence hiring decisions through data, market intelligence, organizational insights, and talent assessments.
• Help leaders define hiring profiles that align with both current business needs and future organizational growth.
• Conduct proactive market mapping and benchmarking to stay ahead of talent trends in key functional areas.
• Evaluate candidates for leadership capability, organizational impact, strategic thinking, execution excellence, and cultural contribution.
• Conduct rigorous assessments that go beyond experience to identify leaders capable of scaling teams, navigating complexity, and delivering results.
• Develop structured interview processes and assessment frameworks that improve hiring quality and reduce bias.
• Conduct talent mapping and market analysis to inform organizational planning and hiring priorities.
• Partner on succession planning and long-term leadership capability development.
• Drive continuous improvement in leadership recruiting practices and processes.
• Raise the bar for how Zipline attracts, evaluates, and hires leaders.

Senior Leadership Recruiter

Full-stack Engineer

• Deep dive into your users’ problems to simplify operational workflows which enable the business to move efficiently
• Architect simple, modular, flexible software systems that evolve with fast changing business needs.
• Lead backend and frontend development of major projects across all aspects of a modern tech stack.
• Establish strong automated testing practices across unit, integration, and system layers.
• Improve reliability, observability, and operational robustness of production systems.
• Systematize AI-assisted workflows across development, testing, and operations.
• Maintain clear engineering patterns, code quality standards, and review discipline.
• Mentor junior engineers through direct coaching, pairing, and design reviews.
• Increase team throughput by reducing friction, simplifying architecture, and eliminating waste.

Staff Full Stack Software Engineer – Health Care Platform

Manager

• Implement the team’s overall Government Affairs strategy in assigned states
• Serve as an important public face for Zipline
• Oversee all public policy functions in assigned states
• Engage and maintain relationships with aligned interest groups
• Serve as a trusted expert on key issues
• Oversee lobbyists and consultants in assigned states
• Conduct and track routine outreach to state officials
• Collaborate cross-functionally with multiple teams

State Government Affairs Manager

Business Development Rep

• Prospect and build relationships with landlords, property managers, and commercial real estate owners across your respective market and surrounding areas
• Execute multi-channel outreach (phone, email, in-person meetings, networking events) to introduce Zipline’s Dropbox program and its benefits for property value, tenant attraction, and community convenience
• Craft compelling, data-driven pitches and presentations tailored to real estate decision-makers, highlighting property performance opportunities and sustainability advantages
• Own the full deal cycle: from initial outreach and site evaluations to contract negotiations, permitting support, and successful Dropbox placement
• Collaborate closely with internal teams (Real Estate, Operations, Permitting, and Sales/Customer Success) to ensure smooth onboarding and activation of new locations
• Maintain a robust pipeline of prospective properties and track progress toward network expansion targets
• Stay current on local zoning, real estate trends, and drone-delivery regulations to position Zipline as the preferred partner