ZigZag Offshoring

General Counsel

• Provide timely, practical, and business-oriented legal guidance to stakeholders.
• Support the organization in managing labor law compliance, employee relations, investigations, disciplinary actions, and labor disputes.
• Ensure corporate records, reportorial requirements, and governance documentation are properly maintained across Philippine and international entities.
• Support the review, drafting, negotiation, and administration of contracts to protect interests while enabling business growth.
• Partner with the Legal & Compliance Lead in maintaining compliance with applicable legal and regulatory requirements.

Legal Counsel

Sales

• Engage prospective sellers from strategic lead lists
• Convert them into active marketplace partners
• Execute structured outbound outreach via phone, email and LinkedIn
• Assess seller suitability and progress qualified sellers through sign-up
• Maintain accurate CRM records across outreach and opportunities
• Manage follow-ups and objection handling to drive conversions
• Collaborate with the Team Lead to improve outreach effectiveness

Outbound Sales Specialist, Acquisition Specialist

Data Engineer

• Design, build, and maintain scalable and secure cloud-native data platforms and data pipelines.
• Lead the architecture, optimisation, and operational management of the Snowflake data warehouse platform.
• Develop robust ELT/ETL pipelines to ingest, transform, and deliver high-quality data from multiple internal and external sources.
• Build reusable and maintainable data frameworks, transformation models, and orchestration workflows.
• Develop and maintain infrastructure-as-code and automation for data platform provisioning and management where appropriate.
• Optimise performance, scalability, and cost efficiency across data storage, transformation, and query workloads.
• Support near real-time and batch-based data processing requirements.
• Own and continuously improve Snowflake architecture, performance tuning, security, governance, and operational best practices.
• Design and optimise Snowflake schemas, warehouses, clustering strategies, and data sharing capabilities.
• Monitor Snowflake usage, query performance, and cost consumption to drive optimisation initiatives.
• Support data lifecycle management, retention, and governance policies within Snowflake.
• Enable self-service analytics capabilities through well-structured semantic layers and governed datasets.
• Collaborate closely with Product, Engineering, Operations, Finance, and Business stakeholders to deliver impactful data solutions.

Senior Data Engineer

Supply Chain

• Order Management: Process all confirmed orders accurately and without delay
• Logistics & Freight: Manage all freight bookings, courier coordination, and delivery scheduling
• Invoicing & Administration: Issue invoices promptly upon order confirmation or agreed milestones
• Customer Communications: Handle all inbound customer queries professionally and promptly
• Supplier & Vendor Coordination: Maintain relationships with suppliers and service providers
• General Operations: Identify inefficiencies and fix them without being told

Operations & Logistics Coordinator

DevOps Engineer

• Design, build, and maintain scalable and reliable infrastructure and platform services
• Develop and maintain infrastructure-as-code (e.g., CloudFormation, Terraform)
• Develop custom automation workflows and internal tools to support infrastructure provisioning, monitoring, and incident response
• Monitor system performance, availability, and capacity using observability tools (e.g., SumoLogic, AWS CloudWatch)
• Create and maintain dashboards and monitoring solutions that offer deep insight into platform health and support rapid incident diagnosis
• Automate operational processes (e.g., deployments, failovers, scaling) to reduce toil and enhance system resilience
• Participate in incident response activities, including postmortems and root cause analysis, to drive continual improvement
• Continuously evolve and maintain SLOs and SLIs, ensuring a balance between development velocity and system reliability
• Design and implement robust CI/CD pipelines and zero-downtime deployment strategies
• Collaborate with engineering teams to embed reliability, scalability, performance, and security best practices into the SDLC

Site Reliability Engineer

Data Analyst

• Interact with a global team of skilled individuals in Manila, the US and the rest of the world.
• Track weekly sales data and create sales forecasts, reports and internal data-analysis to help inform and guide future business operations.
• Use Salesforce CRM software and other internal operations tools to identify areas for process and sales improvement
• Create and document sales operations process to standardize our sales playbook materials
• Perform data cleansing and database deduping, monitor data quality, Import and mass update data as needed

Consultant

• Provide operational and administrative support to the Credit Risk and Underwriting functions
• Assist with the processing and review of merchant and customer applications
• Conduct credit bureau checks and data verification tasks as required
• Ensure all applications and supporting documents are processed accurately
• Perform administrative and operational tasks to support daily business operations

Underwriter – Consultant

Marketing Operations

• As the Marketing Automation Specialist, you will be responsible for the end-to-end execution of automated customer lifecycles and personalised marketing campaigns.
• Bridge the gap between creative strategy and technical execution, using data to deliver the right message to the right customer at the right time.
• Your work will directly impact customer retention, frequency, and the success of our digital transformation.
• Design and deploy complex, multi-touchpoint journeys in Journey Builder, covering lifecycle stages from onboarding to win-backs and macro events (Toy Sale, Black Friday, Christmas).
• Scaled 1:1 and 1:many customer journeys, product recommendations, and in-app banners to significantly boost trade and customer engagement.
• Monitor end-to-end data flows to ensure accurate, real-time customer data extensions; partnered with Product teams to troubleshoot and resolve technical bottlenecks.
• Lead a rigorous "test and learn" culture, experimenting with send times, channel mix (Email vs. SMS vs. Push), and subject line variations to maximise ROI.
• Maintain and performance optimisation of CDP segments for automated trigger journeys and personalised on-site experiences to maximise conversion and relevance.

Marketing Automation Specialist

• Lead and manage a team of Outbound Sales Specialists responsible for seller acquisition outreach
• Provide coaching and support to improve outreach effectiveness and sales conversion
• Oversee daily outbound activity across calls, emails and LinkedIn outreach
• Track activity metrics including outreach volume response rates meetings booked seller conversions
• Maintain CRM hygiene and ensure accurate pipeline reporting
• Continuously refine outreach scripts, messaging and sales playbooks

Outbound Sales Team Lead

• Responsible for engaging prospective sellers from strategic lead lists
• Convert leads into active marketplace partners
• Execute structured outbound outreach via phone, email and LinkedIn
• Assess seller suitability and progress qualified sellers to sign-up
• Maintain accurate CRM records across all outreach and opportunities
• Collaborate with the Team Lead to improve outreach effectiveness