ZF Group

Sales

• Monitor Global CCC KPIs and address and resolve CSAT cases.
• Develop an accountable, collaborative, diverse, entrepreneurial, and passionate team.
• Drive operational excellence to our IAM and OES partners.
• Day to day support of the Sales Desk Agent Team and new employee training
• Help drive alignment with the Aftermarket distribution centers and manufacturing plant(s) to ensure allocation to meet customer delivery needs.
• Support process improvement by improving overall department and organization efficiency and performance by identifying opportunities to enhance internal processes.
• Maintain or create work instructions and quick references for the team; collaborating with Service Desk Organization Leader.
• Help drive customer satisfaction on all performance indicators by engaging cross functional teams as applicable.
• Provide backup support for the team in shortage situations. This can include but not limited to: Answering incoming customer phone calls and provide professional first-class sales support, email support, and/or entering in orders.
• Review and provide feedback through call reviews and email monitoring and support and back up Customer Service Team Leads.

Lead AM Sales Desk Specialist

Analyst

• Support and coordinate fast‑paced quote development activities to meet customer deadlines
• Collaborate with global teams across Sales, Finance, Engineering, Purchasing, Operations, and Executive leadership in pursuit of new business opportunities
• Review customer RFQs, technical specifications, and commercial requirements to ensure accurate and complete quotes
• Monitor and report quote status across all Electronics product lines in Europe and North America
• Enter and maintain financial data in the global quoting database, ensuring accuracy and data integrity from initial quote through award
• Manage digital and physical documentation in alignment with corporate retention policies
• Provide ongoing support to the department hierarchy
• Comply with all company and TS16949 policies and procedures

Senior Customer Quote Analyst

Engineer

• Supporting all phases of the algorithm and software development, implementation, and release processes
• Work within a team comprised of controls and software specialists which produces subsystem releases
• Releases are utilized by application program teams, and may vary in scope from maintenance updates, to the introduction of new state-of-the-art functionality
• Interface between algorithm, advanced controls, software, and vehicle application groups to address system and subsystem issues as they arise on specific customer programs
• Interface with customers, support vehicle demonstrations, and development groups overseas in support of globally common core design
• Maintain development plan, create/update design description documents, subsystem interface documents, calibration manuals, and test plans/reports
• Conduct periodic design reviews and training
• Some travel as required

Braking Controls Engineer

Supply Chain

• Manage and execute import and export operations in full compliance with customs and fiscal regulations
• Validate and approve customs entries and all related documentation
• Coordinate with customs brokers, carriers, and suppliers to ensure correct and timely movement of goods
• Administer special permits, procedures, and legal documents required for imports
• Ensure compliance with national and international standards and regulations (IATF, ISO 14001, ISO 45001, C‑TPAT, OEA)
• Collaborate with the logistics department to support physical dispatch and correct classification of goods
• Perform monthly data analysis and maintain accurate internal documentation and records
• Maintain effective communication with customers, suppliers, and government agencies

Supply Chain Customs

Business Operations

• Collaborate with stakeholders from Purchasing, Supply Chain, and Manufacturing to design and document end‑to‑end processes within the Operations domain.
• Model processes in BPM tools, ensuring clarity, accuracy, and adherence to BPM standards.
• Support and facilitate process design workshops, helping business teams structure their knowledge into clear process flows.
• Work closely with Process Owners to ensure processes are understandable, consistent, and ready for rollout.
• Coordinate with the BPM back-office modeling team to ensure the quality and consistency of process documentation.
• Help identify simplification or efficiency opportunities that can improve process execution.
• Support the process lifecycle from design to publication and rollout, ensuring alignment with business stakeholders.
• Promote best practices in process modeling and documentation across the Operations domain.

Global Business Process Architect – Operations Domain

Events

• Ensure compliance with the visual identity and effective communication of all ZF brands across local markets
• Organize trade shows and events in France and the Benelux region
• Manage all trade fairs and events for France and Benelux in collaboration with the Head of Marketing
• PR management: define, implement, and monitor the PR/media plan
• Coordinate interviews, manage the relationship with our agency, and organize press conferences
• Monitor ZF’s media visibility and disseminate relevant information internally
• Manage the internal ZF shop: procurement, inventory, budget allocations, and KPI follow-up
• Oversee marketing and communication budgets and process invoices for both France and Benelux
• Source and propose new suppliers based on needs
• Set up and maintain the company intranet

Marketing, Communication & Events Manager

Product Manager

• Responsible for the application solutions development throughout the product lifecycle, from the start of product development to maintenance in series production.
• Support the Application Design, Sales Acquisition, and Project Management for brake systems in the Off-highway sector.
• Support in regular customer contact and care, and product solution upgrading, to ensure product development activities are completed according to agreed deadlines.
• Assure that the global product strategy is implemented in the country.
• Customer and market analysis to define the detailed factors influencing the real estate and construction business and other off-highway sectors.
• Competitor analysis and observation.

Customer Product Manager

Financial Planning and Analysis

• Primary Analyst for measuring financial performance of individual product lines of the business
• Reviews and challenges cost analysis prepared by others for processes, products and equipment for manufacturing automatic transmissions
• Development and Implementation of tools and methods for cost planning, cost analysis and controlling
• Validates the maintenance of cost planning data in SAP performed by others
• Periodic analysis and reporting of operating results for product lines
• Identification, Calculation and Planning of revenues and cost components of transmissions
• Monitoring the inputs and results of Profit Center reporting and Profitability Analysis of product lines
• Working with production departments to determine cost impact of changes to manufacturing processes

Senior Financial Analyst

QA Engineer

• Provide global quality support, partnering with headquarters, plants, and customer teams to resolve issues and drive effective problem solving.
• Collaborate with engineering and program management on design quality activities, including FMEA, DV/PV, gate reviews, and A-SPICE progress to ensure robust product and software quality.
• Lead and manage APQP deliverables (A3–A8), establish quality plans, safe launch initiatives, and coordinate cross-functional teams to ensure successful product launches.
• Conduct and support quality investigations, root cause analysis, PPAC issues, and 8D corrective actions, interfacing with customers and suppliers to implement permanent solutions.
• Monitor customer quality metrics, warranty data, and QIP reports to identify trends and drive continuous improvement across global plants and customer programs.
• Establish and maintain quality system procedures, inspection methods, test equipment validation, and statistical/reliability analysis to ensure effective quality control.
• Serve as a key liaison between quality, engineering, suppliers, and manufacturing teams, promoting communication, lessons learned, and proactive issue prevention.
• Support customer satisfaction through warranty reviews, site visits, corrective action ownership, and continuous improvement initiatives aligned with zero-defect quality objectives.

Senior Quality Engineer

Account Manager

• Penetrate new customer accounts through cold calling, market analysis and networking
• Maintain Customer contact internally and externally to ensure customer satisfaction and problem solve as necessary
• Monitors status of accounts receivable for assigned region and work act as liaison between finance and customers to resolve discrepancies
• Provide input to sales forecast and budget
• Provide market intelligence to Business Unit Manager for pricing, market share, and aftermarket trends to maintain competitive market position
• Responsible for coordinating all new account set up information into the ERP system and customer order processing through the inside sales team utilizing ERP system
• Represent ZF at trade shows and related industry functions as needed

Key Account Manager

• Work with all internal functional teams to achieve customer satisfaction.
• Support independent rep agencies with sales calls, information exchange, and product changeovers.
• Provide input to assist in planning and product forecasting.
• Responsible to create and execute sales forecast and budget.
• Provide market intelligence for pricing, market share, and aftermarket trends to maintain competitive market position.
• Responsible for prospecting and new account set up and customer order processing utilizing ERP system.
• Represent ZF at trade shows and related industry functions as needed.
• 50-75% travel required.
• Represent the needs of the customer in accordance with ZF company policies.

Regional Sales Manager

Backend Engineer

• Design and build scalable web applications using Python Dash or Shiny for Python (PyShiny).
• Create robust interfaces between the UI and backend Python execution engines.
• Implement essential enterprise functionality, including User Authentication (SSO) and Role-Based Access Control (RBAC).
• Collaborate with the Product Owner to translate business requirements into intuitive interfaces.
• Relentlessly optimize application performance to ensure speed and reliability.
• Actively use Generative AI tools to accelerate code generation and refactor logic.
• Operate as the primary web developer within cross-functional squads, defining the frontend architecture for new products.

Python Developer – Interactive Web Applications, Dash/Streamlit

SDET

• Design, specification, implementation and test for manual and automation Software qualification tests.
• Specify Software test cases according to SWE.1 requirements.
• Preform CR and Software Release test about chassis product.
• Support construction and maintenance of the test environment, assistance in troubleshooting and corrective action, support of function development and software development on corresponding test benches and in test vehicles.

Software Test Engineer

Application Engineer

• Collect technical customer requirements, specifications and associated documents
• Compare customer requirements and specifications with CVS specifications, identify mapping specifications and deviations
• Select / design / calculate product layout for customer application
• Check component installation and system environment in the vehicle
• Start up system in the vehicle, run through initialization procedure

ADAS Application Engineer

Human Resources

• Assist in drafting reports and extracting documents for the legal department
• Review and make documents available for labor litigation processes
• Receive and triage requests from employees and unions
• Act as company representative (preposto) and attend labor hearings alongside the company's attorneys
• Take notes and prepare meeting minutes
• Assist in organizing files and documents
• Participate in meetings and events related to labor and union matters