ServiceNow Administrator/Developer
Integrity360
JavaScriptServiceNowSOAP
HR Service Delivery Solution Architect
Yum! Center for Global Franchise Excellence
full-time
Posted on:
Origin: • 🇺🇸 United States • Kentucky
Visit company websiteSalary
💰 $114,900 - $144,000 per year
Job Level
SeniorLead
Tech Stack
JavaScriptServiceNowSOAP
About the role
- Lead the end-to-end architecture of ServiceNow HRSD implementations and projects, including Case and Knowledge Management, Employee Center Pro, NowAssist, Lifecycle Events, and integrations with core HR systems.
- Partner with HR, IT, and business stakeholders to gather requirements, define solutions, and ensure alignment with organizational goals.
- Provide deep technical expertise in ServiceNow HRSD modules, staying current with platform capabilities and best practices.
- Establish architectural standards, reusable components, and governance frameworks to ensure consistency and scalability.
- Guide development teams, review technical designs, and support delivery teams throughout the implementation lifecycle.
- Identify opportunities to optimize and enhance existing HRSD solutions and workflows.
- Serve as the primary technical owner for HRSD, ensuring system stability, issue resolution, and overseeing all changes.
Requirements
- Bachelor’s degree in Computer Science or related field, or equivalent technical training.
- 7+ years of technical experience and 5+ years of experience in ServiceNow development and architecture.
- Proven experience as a Solution Architect in ServiceNow with a focus on HRSD.
- Deep understanding of ServiceNow HRSD modules.
- Proficiency in ServiceNow scripting languages (e.g., JavaScript, GlideScript) to create business rules, UI actions, client scripts, and server scripts.
- Expertise in ServiceNow’s integration capabilities such as RESTful APIs, SOAP Web Services, MID Server, Integration Hub, and Outbound REST/SOAP.
- Proficiency in designing scalable, flexible, and sustainable solutions on ServiceNow that meet business needs and are aligned with best practices.
- In-depth knowledge of capabilities and industry trends of managed platforms.
- ServiceNow Certified System Administrator and HRSD Implementation Specialist certifications (preferred).
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