Xsolla

Full-stack Engineer

• Own the technical foundation for Xsolla's field marketing tooling.
• Design and build systems that operate in high-traffic, low-reliability environments.
• Integrate deeply with CRM, marketing automation, and product ecosystems.
• Make architecture decisions around real-time data sync, API orchestration across multiple third-party platforms, and device-level hardware integrations.
• Ship fast enough to keep pace with a global events calendar.
• Cross-platform React Native mobile application development targeting iOS and Android.
• Device hardware integration: camera, NFC, Bluetooth, QR/barcode scanning.
• Responsive, accessible interfaces built for both desktop admin workflows and on-the-ground tablet/mobile use.
• Real-time data visualization and reporting dashboards.
• Server-side rendering and static generation for high-performance public-facing pages.
• REST and webhook integration with CRM platforms (Salesforce, Apollo.io).
• Marketing automation platform integration (Braze, Amplitude)

Senior Software Engineer, Marketing Tools – React Native, Web

Sales

• Drive new business by identifying, engaging, and onboarding game studios, publishers, and brands onto Xsolla's advertising platform.
• Consult strategically with partners to understand their marketing goals, performance needs, and revenue targets, and translate them into actionable advertising strategies.
• Manage end-to-end campaign success, including setup, optimization, and performance reporting using advertising best practices.
• Analyze and interpret data to measure campaign effectiveness, identify optimization opportunities, and communicate actionable insights to stakeholders.
• Collaborate cross-functionally with internal teams — including product, data, and leadership — to refine Xsolla's advertising solutions, contribute to product evolution, and share market feedback.
• Champion Xsolla's advertising capabilities by representing the team in meetings, industry events, and partner discussions, positioning Xsolla as a trusted partner in the advertising ecosystem.

Director of Ad Sales

Manager

• 新規および既存のパートナーであるゲーム会社と連携し、当社の各種ツール、製品、サービスをゲーム内に円滑に実装する
• 技術的スキルとコミュニケーション能力の双方を備え、デザインおよびユーザーエクスペリエンスに対する一定の理解を持つ
• ゲーム内決済のあるべき姿について基礎的な知識をお持ちの方が適している
• 技術課題を的確に診断し、適切なドキュメントを提供できる能力が不可欠
• ゲーム開発者の支援、事業成長の推進、革新的なゲームソリューションの普及に情熱を持つ

Junior Integration Manager

Project Manager

• Serve as the liaison between Operations leadership and department leaders across the organization.
• Lead and implement operations-focused projects, ensuring alignment with the company’s strategic goals; communicate the value and impact to stakeholders across the company.
• Develop and enforce standards for project tracking, communication, and documentation alongside operations and project management leadership.
• Create and maintain detailed project timelines, ensuring clear milestones and deliverables for operational initiatives.
• Proactively identify operational inefficiencies, bottlenecks, or risks and develop solutions.
• Track and report on operational KPIs and metrics, ensuring consistent performance and continuous improvement.

Operations Project Manager

Social Media Manager

• Co-lead content planning for both Xsolla Partner Network and Lightstream social channels.
• Maintain the cross-brand editorial calendar — covering campaign timing, product launches, creator spotlights, event anchors (TwitchCon, Gamescom, and others), and always-on programming.
• Write copy, brief Design and Video on asset requirements, manage the approval workflow, and publish content on schedule. You co-own the full loop from brief to post.
• Co-own the voice of both brands. XPN is creator-network and community-focused. Lightstream is product-led and streamer-native. Both require genuine fluency.
• Monitor channel performance and community sentiment. Surface signals to Product, Creator Success, and Marketing. Respond to creator audiences in a way that reflects the brand and builds trust.
• Co-manage agency relationships where relevant — briefing external partners clearly, reviewing output against brand standards, and integrating their work into the content calendar.
• Coordinate content timing with CRM so social and email move together — aligned messaging, consistent CTAs, no audience fatigue from unsynchronized sends.
• Manage and moderate community interactions across primary response-focused platforms — responding to users on X, capturing product feedback and feature requests to route to the Product team, and proactively engaging creators who are vital to the platforms.
• Co-manage and moderate Discord server frameworks for both XPN and Lightstream — configuring bots, automation tools, and reporting infrastructure so the servers run reliably at all hours.
• Co-design and run recurring community programming: AMAs, creator spotlights, product feedback sessions, early-access groups, community challenges, and the weekly rhythms that give members a reason to return.
• Work closely with Creator Success on community programming. They have direct relationships with creators — the Discord should reflect and reinforce those relationships, not operate in isolation from them.
• Partner with Creator Success to identify creator stories, milestones, and advocacy moments that can be amplified through social and community in a way that feels authentic.
• Manage and coordinate the day-to-day content pipeline with internal teams and external partners — keeping Design, Video, and agencies aligned on briefs, timelines, and deliverables.
• Use the creative briefing process and project management tools to request and track social media assets.
• Co-own and report on social and community KPIs across both brands — reach, engagement rate, follower growth, Discord activity metrics, and attribution to creator sign-ups and platform engagement.
• Manage Sprout Social for day-to-day scheduling, social management, and performance monitoring.
• Apply and maintain UTM parameters across all social content to support GA4 attribution and CRM tracking — maintaining an interim UTM tracking document until full dashboard infrastructure is in place.

Social Media Manager, Content

• Lead and facilitate functional and cross-functional project meetings, ensuring clear ownership, timelines, and follow-through on deliverables.
• Partner with global sales leadership to develop and refine go-to-market strategies and enablement programs.
• Collaborate with sales leaders to provide real-time visibility into pipeline health, sales performance, forecasting, and business outcomes.
• Support the data collection, deck build, and socialization of quarterly and annual sales reporting for executive leadership.
• Help analyze sales data to identify trends, risks, and opportunities, presenting findings and recommendations to leadership on a regular cadence.
• Develop and enforce standards for project tracking, communication, and documentation alongside operations and project management leadership.

Sales Operations Project Manager

Procurement

• Lead end-to-end procurement projects, including sourcing initiatives, contract renewals, supplier consolidation, and process improvement programs.
• Ensure procurement activities align with organizational goals, budget parameters, and compliance requirements.
• Audit procurement workflows and proactively identify and manage inefficiencies, risks, dependencies, bottlenecks and blockers; propose and develop solutions alongside business partners.
• Own and manage end-to-end sourcing events including RFIs, RFPs, and RFQs across a range of spend categories, ensuring competitive and compliant processes.
• Develop and maintain category plans that reflect business priorities, risk appetite, and value creation opportunities.
• Lead supplier evaluation and selection processes, including the development of scoring frameworks, business case preparation, and recommendation presentations to senior stakeholders.
• Support and coordinate contract negotiations ensuring favorable commercial terms and risk mitigation.
• Communicate sourcing strategies, project status, and outcomes clearly and confidently to stakeholders at all levels.
• Support the development, documentation, and continuous improvement of procurement policies, procedures, frameworks and tooling.
• Contribute to the buildout of sourcing templates, playbooks, and best practice documentation to drive consistently and scalability across the function.

Strategic Sourcing Manager

Customer Success Manager

• Build and nurture deep strategic relationships with a portfolio of VIP and enterprise-tier clients, serving as their trusted advisor and primary point of contact at the executive level.
• Understand each partner's business goals through structured discovery and continuous dialogue, ensuring our solutions consistently align with and accelerate their success.
• Maintain a forward-looking view of each partner's health - identifying risks and friction points early and driving swift internal action to resolve them before they escalate.
• Own escalation management with urgency and professionalism, deploying rapid response to protect the integrity of the relationship when issues arise.
• Serve as a proactive partner advocate internally, ensuring the voice of the customer is represented across product, sales, engineering, and support teams.
• Own end-to-end execution of partner deliverables, ensuring internal stakeholders are aligned and accountable.
• Identify and support upsell, cross-sell, and expansion opportunities, contributing to revenue growth through long-term relationship development.
• Propose new products, features, and solutions that drive measurable value, aligned to each partner's strategic objectives.
• Conduct Executive and Quarterly Business Reviews to assess partner health, review KPI progress, and surface actionable strategic insights.
• Track and analyze customer success metrics across your portfolio, translating data into strategic recommendations at a senior leadership level.
• Maintain accurate records of all partner interactions, health signals, and opportunities.

Strategic Customer Success Manager

Product Designer

• Design and prototype AI-assisted product solutions.
• Use AI coding tools to build interactive prototypes.
• Contribute to building reusable prompt + workflow patterns.
• Turn ideas into clear UX flows, wireframes, and mock-ups.
• Prepare interactive prototypes to convey product behavior.
• Create partner-facing materials: presentations and one-pagers.
• Contribute to discovery: interviews and surveys.
• Validate solutions and hypotheses through tests and experiments.
• Translate monetization and growth ideas into UX changes.
• Work closely with engineers to ensure feasibility of prototypes.

Senior Product Designer – UX/UI, AI

• Prepare and distribute agendas for all recurring platform meetings.
• Ensure agendas are distributed at least 24 hours before each meeting and that all action items are captured, assigned, and followed through to completion.
• Manage scheduling logistics for a team distributed across multiple timezones.
• Maintain the platform intake process across all customer teams.
• Communicate request status updates to customer teams on a regular basis.
• Keep intake data organized and complete for prioritization decisions.
• Maintain a current dependency map across customer teams.
• Identify and escalate risks, blockers, and timeline changes early.
• Communicate the downstream impact of platform delays to relevant stakeholders.
• Publish a weekly status update covering progress, upcoming milestones, and active blockers.
• Act as the primary point of contact for operational and coordination questions from customer teams.
• Maintain Confluence documentation for platform processes, decision logs, and operational artifacts.
• Partner with the Product Owner to ensure the product roadmap reflects accurate delivery schedules.

Delivery Manager – Shop Builder

Infrastructure Engineer

• Design and implement AI/ML-powered solutions for infrastructure use cases, including predictive autoscaling, anomaly detection, intelligent cost optimization, and automated remediation across GCP and multi-cloud environments
• Build and maintain AI-driven monitoring and observability systems that correlate logs, metrics, and traces to surface root causes, predict bottlenecks, and reduce mean time to resolution (MTTR)
• Develop and operate automated incident response workflows using AI-powered playbooks that diagnose, contain, and resolve infrastructure issues with minimal manual intervention
• Integrate AI tooling into CI/CD pipelines to improve deployment reliability, automate test prediction, score release health, and support rollback automation
• Contribute to the development of internal AI agents and virtual assistants integrated into developer workflows (Slack, IDEs, Confluence) — enabling self-service for provisioning, troubleshooting, and infrastructure guidance
• Implement AI/ML-based anomaly detection and automated vulnerability management workflows to enhance the security posture of Xsolla's infrastructure
• Prototype and productionize Generative AI solutions for infrastructure automation, including auto-generation of Terraform/Puppet modules, IaC configurations, runbooks, and change documentation
• Collaborate with senior engineers and leadership to evolve and execute the infrastructure AI strategy across its implementation phases
• Maintain clear documentation of AI tools, integrations, and automated workflows; share knowledge and best practices across the team

AI Infrastructure Engineer

• Workable technical problem-solving skills
• Ability to diagnose issues using data dumps, technical logs, etc., and articulate useful information for solving these issues
• Ability to describe issues concisely based on client feedback
• Experience in customer service
• Team player able to pass issues onto appropriate parties, or escalate when necessary
• Passion for new technology, tools, methods, paradigms, especially as it relates to games and payments
• Good communication skills. Ability to explain solutions eloquently and provide references to appropriate documentation
• Command of online productivity tools (Confluence, JIRA, Basecamp, Slack, Google Translate, etc.) and ability to learn new tools as necessary

Marketing

• Own the Xsolla Mall marketing roadmap — a rolling calendar of publisher launches, promotional campaigns, seasonal activations, and platform milestones aligned to the gaming industry's release and events calendar.
• Define and execute bundle mechanics, limited-time offers, and promotional structures in partnership with BD and game publishers to drive conversion, transaction volume, and partner retention.
• Develop co-marketing frameworks for publisher and partner campaigns — from onboarding a new title through to featured placement, promotional activation, and performance review.
• Identify and program seasonal and cultural moments (major game releases, esports events, gaming tentpoles) as Mall campaigns, collections, or themed activations.
• Work with the Content & Marketplace Operations Manager to ensure the marketing roadmap is reflected accurately in Mall's homepage, featured placements, and campaign surfaces.
• Serve as the marketing partner for game publishers and BD on Mall — defining how new titles are launched, featured, and promoted across the platform.
• Build and maintain a publisher marketing playbook: what partners can expect from Mall marketing support, how campaigns are structured, and how performance is measured and reported back.
• Develop co-marketing programs with payment partners — including co-branded page activations, exclusive offers for payment provider customers, and reward-linked promotional mechanics.
• Collaborate closely with BD, Data, Design and Operations to ensure campaign timing, creative requirements, and launch readiness are aligned before publishers go live.
• Establish feedback loops with BD and Creator Success to ensure publisher and creator satisfaction with Mall's marketing support.
• Own the marketing strategy for Mall's co-branded page model — scalable combinations of game, payment partner, and creator that serve as high-conversion, co-marketed experiences for partners and publishers.
• Develop the GTM framework for new co-branded page types as Mall's page model evolves (e.g., payment partner pages, retail integrations, telecom partnerships, brand collaborations) — defining how they are positioned, launched, and commercially activated.
• Maintain a clear point of view on how creator storefronts fit within Mall's broader commercial architecture — understanding the creator footprint on the platform and ensuring it is coherent with Mall's partner and publisher programming.

Senior Marketing Manager

Producer

• Own the production pipeline for Xsolla Mall's co-branded page model — the operational infrastructure that allows new page configurations combining games, payment partners, creators, and brands to be built, QA'd, and launched at increasing volume as the partner ecosystem grows.
• Develop and maintain templating frameworks, build workflows, and launch coordination processes that bring consistency and repeatability to page production without requiring bespoke effort for every new configuration.
• Work closely with the Senior Manager, Xsolla Mall Marketing to ensure the production pipeline reflects current campaign and partner priorities, and that page launches are coordinated with marketing programming.
• Partner with the Content & Marketplace Operations Manager (Ops) to ensure operational execution on Mall surfaces is integrated with — not siloed from — the broader production architecture.
• Identify where page production bottlenecks exist and design automated or semi-automated solutions that remove them.
• Map marketing workflows across XPN, Lightstream, and Mall — identifying where automation can improve speed, consistency, and throughput.
• Design, build, and maintain automated workflows that reduce manual effort on repeatable tasks: campaign intake and routing, content scheduling, performance alerts, reporting, and cross-functional notifications.
• Partner with the Director of Marketing to surface friction points in the team's operating model and build the automation infrastructure that resolves them — ensuring that process improvements compound over time rather than requiring constant re-invention.
• Work alongside the XPN Operations & AI Lead to ensure that automation built for marketing is coherent with the broader operational infrastructure across the Partner Network, and that shared tools and workflows are leveraged rather than duplicated.
• Maintain clear documentation of all active automations — what they do, what systems they connect, and how they are monitored — so the team can rely on them with confidence.
• Support the measurement infrastructure that tracks the marketing team's contribution to Xsolla's performance framework — the output-based metrics that connect marketing activity to business outcomes across XPN, Lightstream, and Mall.
• Automate the data flows that feed marketing performance reporting — reducing the manual effort required to produce accurate, timely dashboards for the VP of Marketing, Marketing Director, and Finance stakeholders.
• Partner with the BI and Data teams to ensure marketing outputs are correctly captured and attributed across systems including Jira, Braze and relevant analytics platforms.
• Build alert systems and monitoring tools that surface performance anomalies early — so the team can respond to signals rather than react to results after the fact.
• Ensure reporting outputs are clear, auditable, and accessible to stakeholders who need to interrogate the data without requiring a manual walkthrough each time.
• Serve as the marketing team's primary advocate and practitioner for AI tooling — staying current on what is available, evaluating fit for the team's specific needs, and driving adoption of tools that deliver genuine operational value.
• Evaluate and recommend AI platforms and integrations across the marketing stack — assessing capability, integration complexity, and cost before committing to new tooling.
• Build practical enablement for the team: workflow templates, prompt frameworks, and working examples that raise AI fluency across functions without requiring deep technical expertise from every team member.
• Leverage Xsolla's internal AI capabilities — including platform integrations across Atlassian, Slack, and other operational tools — to ensure Marketing is making full use of infrastructure already available.

Senior Producer, Marketing AI – Automation

• Serve as the primary Braze operator for Xsolla Partner Network and Lightstream — building, managing, and optimising all email programmes within the platform.
• Design and execute multi-step lifecycle journeys including welcome flows, engagement nurtures, re-engagement campaigns, and transactional triggers.
• Own the IP warming programme and deliverability strategy; monitor sender reputation, bounce rates, and inbox placement, and take corrective action proactively.
• Maintain Braze as a well-structured, documented platform — clean segmentation logic, consistent naming conventions, and scalable canvas architecture that future teams can inherit.
• Serve as the internal Braze subject matter expert; guide cross-functional stakeholders on platform capabilities and support future expansion into other Xsolla verticals.
• Own the CRM roadmap for Xsolla Partner Network and Lightstream — defining the lifecycle programmes, campaign calendar, and audience strategies that drive creator engagement, partner retention, and player activation.
• Develop and maintain a segmentation framework grounded in behavioural, consent, and engagement data; continuously refine targeting to improve relevance and performance.
• Plan and execute promotional and transactional email programmes in support of partner campaigns, Lightstream product moments, and seasonal marketing activations.
• Build personalisation strategies that reflect user behaviour, creator tier, regional context, and engagement history — moving beyond batch-and-blast towards meaningful 1:1 communication.
• Maintain a rolling view of the CRM calendar across both verticals, flagging dependencies and coordinating with marketing and product teams ahead of key milestones.
• Work within an established consent framework (GDPR/CAN-SPAM/CASL) — ensuring all communications are compliant, suppression lists are maintained, and consent states are respected.
• Collaborate with the data team to maintain a clean, accurate subscriber database; own list hygiene, deduplication, and bounce/complaint suppression as ongoing operational disciplines.
• Partner with product and engineering to define event tracking and attribute requirements that enable more sophisticated segmentation and triggering within Braze.
• Document data models, consent flows, and integration patterns in a way that is accessible to non-technical stakeholders and transferable to future team members.
• Define and maintain the performance measurement framework for CRM — setting KPIs, establishing reporting cadences, and presenting results to VP Marketing.
• Track core email performance metrics (open rate, CTR, conversion, unsubscribe, deliverability) and translate data into actionable optimisation recommendations.
• Run structured A/B and multivariate tests — subject lines, send times, content, CTAs — and apply learnings systematically across the programme.
• Build dashboards or reporting views that give marketing leadership clear visibility into CRM performance without requiring manual data pulls.
• Partner with Marketing, Creator Success, Product, and Creative teams to brief, QA, and deploy campaigns on time and to standard.
• Coordinate with Covalent (Braze onboarding agency) during initial implementation to ensure platform configuration, integrations, and canvas builds are done right the first time.
• Act as the CRM voice in cross-functional planning meetings — ensuring lifecycle marketing is represented in product roadmap discussions, campaign planning, and go-to-market processes.
• Provide CRM recommendations and briefings to internal stakeholders who are not CRM specialists, making complex platform logic accessible and actionable.

Senior Software Engineer, Marketing Tools – React Native, Web

Director of Ad Sales

Junior Integration Manager

Operations Project Manager

Social Media Manager, Content

Sales Operations Project Manager

Strategic Sourcing Manager

Strategic Customer Success Manager

Senior Product Designer – UX/UI, AI

Delivery Manager – Shop Builder

AI Infrastructure Engineer

Junior Integration Manager

Senior Marketing Manager

Senior Producer, Marketing AI – Automation

CRM Manager