Xometry

Program Manager

• Lead and manage complex, cross-functional operational programs from initiation through execution and delivery.
• Collaborate with product, engineering, supply chain, and customer success teams to implement operational improvements and drive measurable outcomes.
• Develop and monitor KPIs to track program success and identify areas for continuous improvement.
• Create detailed project plans, manage budgets, mitigate risks, and ensure timelines are met.
• Serve as a key liaison between stakeholders to ensure alignment on objectives and deliverables.
• Analyze data to inform decision-making and identify opportunities for automation and process enhancement.
• Champion lean principles and operational best practices across the organization.

Program Manager, Operations

Digital Marketing

• Serve as the primary strategic lead for a portfolio of industrial clients to cultivate strong and trusted partnerships with each of them
• Plan, collect, and document client goals and deliverable feedback for use by cross-functional teams (coordinators, design, development, and SEM)
• Partner with cross-functional teams to execute marketing campaigns, ensure alignment with client expectations, and deliver on ROI
• Lead biweekly or monthly (dependent on program scope) client calls to review program KPIs, deliverable updates, and program progress
• Consult with and educate clients on the digital marketing best practices that guide the strategic direction for their program
• Address clients’ questions or concerns about the performance of their program and provide strategic and tactical solutions
• Leverage data analytics to uncover actionable insights, identify trends, and make informed recommendations to optimize marketing campaigns continually
• Collaborate with Sales to offer a holistic service that can lead to increased revenue
• Develop, present, and implement holistic growth marketing strategies that align with the clients’ goals, covering aspects like user acquisition, conversion, and revenue growth

Digital Marketing Associate, Account Manager

Business Operations

• Perform project management functions using our internal ERP system and integrated 3rd party software programs.
• On an exception basis, review and take appropriate actions to ensure individual orders are delivered to meet customer delivery and quality requirements.
• Working with internal subject matter technical experts, lead the problem-solving process for troubled orders to improve supplier relationships and quality.
• Understand supplier capabilities and execute supplier oversight activities, which may include phone and video assessments, management escalations, quality nonconformance reviews, and supplier corrective actions.
• Assess the impact of manufactured part rejections; communicate with suppliers and customers to work through problems and resolve Issues.
• Provide excellent customer service by keeping customers updated on resolution of troubled orders.
• Document all project related activity within project management tools.
• Monitor daily supplier activity via various real time KPI performance reports.
• Manage customer relationships by communicating directly via Phone, Video and written communication.
• Manage supplier relationships by communication directly via Phone, Video, and written communication.
• Interface with Engineering, Customer Care, Quality, Sales, and Shipping teams to ensure manufacturing processes are capable of customer on-time delivery and satisfaction.

Case Manager III, Business Operations

Account Executive

• Building relationships, projecting company values of trust, service, and honesty, identifying strategic long-term clients, and ultimately securing substantial and repeatable orders
• Develop business with existing and new inbound customers
• Create and actively manage plans to reach specific sales objectives, profitable growth, and market share/image improvement
• Assist customers in selecting the best rapid manufacturing technology for their development projects
• Be the contact person for all new projects related to prototyping and low volume production
• Provide guidance to our sales engineering team to develop quotes based on specific customer needs. Ensure new customer requirements are collected and made available for internal departments to initiate project management
• Deliver technical presentations at customer seminars and industry events
• Collect and report industry trends, competitor information, customer events

Account Executive I, Inbound

Full-stack Engineer

• You will be responsible for designing, coding, testing, and releasing software
• Reading, writing, and reviewing code written in HTML, Typescript/Javascript/React, Python, and Rust
• Close collaboration with other engineers and product managers to become a valued member of an autonomous, cross-functional team
• Operational responsibility for the services that are owned by your team, including deploying services into an AWS and kubernetes environment and taking part in an on-call rotation
• Work in an environment that supports your individual growth

Senior Software Engineer

Solutions Engineer

• Support the Sales team by conducting discovery meetings to uncover business and technical requirements that map to Xometry solutions.
• Answer customer technical questions related to DFx (Design for Manufacturability, Assembly, Cost Reduction, etc.) and Xometry’s manufacturing capabilities.
• Consult with prospects and customers to identify appropriate applications of Xometry technology and define business cases and solutions.
• Demonstrate Xometry's capabilities, including the software quoting platform.
• Support internal product, sales, and engineering teams by providing feedback and content for marketing collateral through case studies.
• Contribute to marketing efforts by serving as an industry thought leader at events and webinars.

Solutions Engineer, Live Chat

• Partner with Account Executives to drive account growth and retention
• Discover, illuminate, digest, organize and execute major projects
• Join Account Executives in onsite visits with customers when appropriate
• Proactively identify and address potential manufacturing challenges (including DFM)
• Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities
• Gather customer insights and feedback to inform sales strategies
• Assist Pre-Sales Engineering with knowledge gathering, digestion, and ultimately compiling correct and competitive quotes
• Combine customer knowledge, Xometry partner knowledge, and Xometry system knowledge to rapidly address customer needs and shepherd projects to delivery
• Provide project management and oversight on complex opportunities

Senior Solutions Engineer – CNC/Sheet

Senior Solutions Engineer – CNC, Sheet

• Take actions to improve on time delivery, quality, and customer satisfaction
• Track and monitor the progress of numerous customer orders and partner jobs
• Provide excellent customer and partner service by building relationships, creating partnerships, and by providing frequent and timely customer interactions on order updates
• Apply first hand technical knowledge (or leverage other subject matter experts) on manufacturing design and production to ensure jobs are delivered on time
• Understand supplier capabilities and execute supplier oversight activities, which includes frequent phone assessments, detailed schedule creation, quality reviews, and supplier corrective actions
• Assess the impact of manufactured part rejections; communicate with suppliers and customers to work through problems and resolve cases
• Manage customer complaints that result in replacements for returned products
• Report out on status, risk, and efforts to recover troubled orders and jobs

Case Manager – Business Operations

Engineering Manager

• Build, mentor, and grow high-performing engineering teams.
• Guide software and data engineers directly, while partnering with analysts to ensure output is accurate and actionable.
• Create a culture of collaboration, innovation, and continuous learning.
• Translate business and product requirements into clear technical specifications.
• Oversee the design, development, testing, and deployment of scalable, secure systems for customer data, event capture, and attribution.
• Champion best practices — Agile methods, code reviews, CI/CD, observability, and operational excellence.
• Manage multiple projects and priorities, ensuring timely delivery of high-impact outcomes.
• Work closely with product managers, marketing, sales, customer success, and data teams to align on requirements and deliverables.
• Make strategic technology and process decisions that accelerate delivery and create measurable business value in customer acquisition, conversion, and retention.
• Regularly collaborate with senior leadership on cross-functional initiatives that drive company growth.

Senior Engineering Manager – Marketing Technology, Customer Data Systems

Product Designer

• Design and refine UI components, patterns, and foundations (color, typography, spacing, layout) within Xometry’s design system
• Translate product and platform needs into scalable, reusable system solutions
• Partner closely with Design Systems Engineering to ensure components are feasible, well-documented, and production-ready
• Support product designers by helping them use the system effectively and consistently
• Create and maintain clear documentation, usage guidelines, and examples in Figma and supporting tools
• Participate in design reviews and incorporate feedback from the Design Systems Lead
• Help identify gaps, inconsistencies, and opportunities for improvement within the system

Senior Product Designer – Design Systems

• Design user flows, wireframes, prototypes, and high-fidelity UI for features and enhancements within your Product Area
• Translate product requirements and user needs into clear, usable design solutions
• Collaborate closely with Product, Engineering, and Research throughout discovery, design, and delivery
• Participate in design reviews and incorporate feedback from the Design Lead and partners
• Ensure designs align with Xometry’s design system, accessibility standards, and usability best practices
• Support engineering handoff by providing clear specifications and design documentation
• Iterate quickly based on feedback, technical constraints, and changing priorities

Senior Product Designer

Auditor

• Audit Planning & Testing: Lead and execute comprehensive IT audits, including in-depth testing of IT General Controls (ITGC) across cloud infrastructure, enterprise applications, and the proprietary quoting platform.
• Application & Data Integrity: Evaluate the design and operating effectiveness of application controls within key business processes (e.g., Finance, Operations, Marketplace). Perform detailed validation of Key Reports to ensure the accuracy, completeness, and reliability of data.
• SOX Compliance Leadership: Drive IT SOX compliance efforts, including updating narratives, Risk and Control Matrices (RCMs), and process flowcharts, focusing on critical controls for a publicly traded, high-growth tech company.
• Advanced Systems Review: Deeply evaluate security configurations, authentication processes, application security measures, and the controls surrounding new system implementations.
• Strategic Risk Assessment: Partner with Technology and Business leaders to uncover technical risks, identify control deficiencies, and recommend practical, high-impact remediation strategies that align with Xometry's rapid pace.
• Transformative Solutions: Go beyond compliance to surface critical issues and develop smart, actionable solutions that leverage technology to automate control processes and enhance business efficiency.
• Data-Driven Auditing: Proactively utilize data analytics tools (e.g., Python, Alteryx) and internal platforms (e.g., AuditBoard) to continuously monitor controls, automate testing, and drive efficiency in audit procedures.
• Compelling Deliverables: Prepare clear, concise, and persuasive audit workpapers and reports. Craft compelling audit deliverables—from scope definition to final reports—that effectively communicate risk and value to executive leadership.
• Methodology Enhancement: Actively contribute to the development and enhancement of the IT audit methodology, programs, and risk assessment frameworks, integrating new technologies like AI into audit practices.
• Industry Expertise: Stay current on industry best practices, emerging technologies (cloud, security), and regulatory changes (e.g., SOX, NIST, ISO 27001) relevant to a global, technology-driven marketplace.

Program Manager, Operations

Digital Marketing Associate, Account Manager

Case Manager III, Business Operations

Account Executive I, Inbound

Senior Software Engineer

Solutions Engineer, Live Chat

Senior Solutions Engineer – CNC/Sheet

Senior Solutions Engineer – CNC, Sheet

Case Manager – Business Operations

Senior Engineering Manager – Marketing Technology, Customer Data Systems

Senior Product Designer – Design Systems

Senior Product Designer – Design Systems

Senior Product Designer

Senior Product Designer

Senior IT Auditor