Xometry

Solutions Engineer, Live Chat

Xometry

full-time

Posted on:

Location Type: Remote

Location: Pennsylvania • United States

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Tech Stack

Assembly

About the role

  • Support the Sales team by conducting discovery meetings to uncover business and technical requirements that map to Xometry solutions.
  • Answer customer technical questions related to DFx (Design for Manufacturability, Assembly, Cost Reduction, etc.) and Xometry’s manufacturing capabilities.
  • Consult with prospects and customers to identify appropriate applications of Xometry technology and define business cases and solutions.
  • Demonstrate Xometry's capabilities, including the software quoting platform.
  • Support internal product, sales, and engineering teams by providing feedback and content for marketing collateral through case studies.
  • Contribute to marketing efforts by serving as an industry thought leader at events and webinars.

Requirements

  • Engineering degree (mechanical preferred) or a related technical degree.
  • 3 to 5+ years of experience in an engineering or technical field.
  • Mechanically intuitive and knowledgeable about a range of manufacturing processes, ideally across multiple industries.
  • Demonstrated expertise in some of the following areas: Manufacturing, new product development, materials, CNC Machining, Additive Manufacturing, Injection Molding, and more.
  • Experience with CAD software.
  • Comfortable in deep technical discussions with engineers as well as presenting to varied audiences, including executives.
  • Experienced at preparing technical solutions for business proposals.
  • Driven and self-motivated with the ability to manage several long-term projects with minimal oversight.
  • Strong interpersonal, project management, and presentation skills.
  • Excellent written and verbal communication skills, including mastery of English.
  • Willingness to travel up to 25%.
Benefits
  • Xometry is an equal opportunity employer.
  • Health insurance.
  • 401(k) matching.
  • Flexible work hours.
  • Paid time off.
  • Professional development opportunities.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Manufacturingnew product developmentmaterialsCNC MachiningAdditive ManufacturingInjection MoldingCAD softwaretechnical solutions preparationbusiness proposalsengineering
Soft Skills
interpersonal skillsproject managementpresentation skillswritten communicationverbal communicationself-motivatedability to manage projectscomfortable in technical discussionsconsultative skillsthought leadership
Certifications
engineering degreemechanical degree