WSFS Bank

Supervisor

• Assist the IT Audit Manager in overseeing and directing technology-focused audits
• Ensure established information technology related controls are designed and operated effectively
• Assist with integrated audits where technology controls impact financial, operational, and compliance practices
• Manage audit programs, staffing resources, and generate final audit reports
• Conduct thorough follow-up audits on previously identified issues
• Develop and maintain effective working relationships with all levels of management
• Train and set expectations for staff members
• Coach team and conduct annual performance appraisals for Internal Audit staff

IT Audit Supervisor

Manager

• Supervise staff of BSA/AML Analysts and Investigators
• Conduct quality control on all work performed by their staff, including alert decision, investigation case decisions, and enhanced due diligence decisions
• Conduct quality control on completed suspicious activity reports (SAR) prepared by the BSA/AML investigation staff
• Aid in the development of new material and update existing documentation for the Bank's policy manuals as it applies to BSA/USA PATRIOT Act/OFAC
• Aid in the ongoing training of staff to ensure that adequate training is provided to all appropriate personnel
• Stay apprised of proposed rules, new or changed laws and regulations as well as emerging issues, hot industry topics, and money laundering, financial crimes, or terrorist financing trends to enhance the BSA/AML Compliance Program as appropriate
• Develop and maintain efficacy standards and develop individual staff goals and development practices
• Adhere to all Bank security and confidentiality policies and procedures

BSA Manager

Growth Marketing

• Lead Enterprise Growth Strategy & Outcomes
• Own marketing’s contribution to Client growth, pipeline, and market share across all Lines of Business.
• Translate enterprise and line of business priorities into clear, outcome driven strategies with measurable targets.
• Build and Lead the Growth Organization
• Lead a team of marketing leaders across Line of Business Marketing and Digital Marketing.
• Set direction, align priorities, and ensure teams operate as a coordinated, high-performing growth engine.
• Set Direction for Go to Market Execution
• Define go to market strategy, including targeting and channel mix.
• Partner with Data & Analytics to Drive Performance
• Ensure reporting is consistent, credible, and clearly tied to business outcomes.
• Drive Focus and Decision Discipline
• Lead, coach, and develop a team of marketing leaders.

Director of Growth Marketing

IT Support

• Perform and manage complex audits of IT systems and processes across the Bank and subsidiaries
• Develop and maintain the IT Audit Risk Assessment, incorporating evolving risks such as cybersecurity, cloud, and emerging technologies
• Conduct audits of IT General Controls (ITGC), Application Controls, Cybersecurity frameworks and regulatory guidelines, Business Continuity and Disaster Recovery, Digital banking platforms (Internet, Mobile Banking), Remote Deposit Capture (RDC), Vendor Management processes, and System Development Life Cycle (SDLC)
• Evaluate the Bank’s cybersecurity posture against frameworks (FFIEC, NIST)
• Assess controls related to Identity and access management, Incident response and cyber resilience, and System Implementations
• Provide oversight of emerging risks, including Use of AI and automation tools, Data governance, integrity, and protection, and Technology-driven decision-making processes
• Review SOC 1 / SOC 2 reports (SSAE 16)
• Assess vendor due diligence, monitoring, and risk management processes
• Serve as primary IT Audit liaison with IT leadership (CIO, CTO, CISO, and senior technology managers), External auditors, and Regulatory agencies (OCC, FRB, FDIC)

IT Audit Manager

Attorney

• Ensure conformity and adherence with all applicable state and federal laws, rules and regulations while processing writs/levies/liens/garnishments and Information Subpoenas received by the Bank
• Provide support and direction to the branch network
• Evaluate information and risk in real time to service both internal and external customers
• Multi-task between repetitive, detail-oriented tasks and dynamic situations within a single day
• Make decisions independently by relying on prior experiences, available resources and judgment
• Process garnishments/writs of execution (tax and civil) and child support levies/liens accurately, timely
• Research and analyze whether it is appropriate to honor garnishment/writ/levy and whether available accounts can be garnished
• Charge customer accounts the proper fee where required
• Freeze customer accounts as necessary and debit customer accounts to pay garnishment/levy when required
• Draft appropriate responses and send required correspondence to requesting parties and customers
• Utilize and appropriately update the WSFS legal documents processing application to accurately reflect actions taken and the status of a particular writ/garnishment/lien/levy
• Communicate with all parties involved (internal and external) regarding inquiries concerning these document types
• Answer legal-banking inquiries from branch Associates
• Research answers to legal-banking questions using internal and external resources, evaluate and mitigate low to medium risk to the bank, and make appropriate recommendations/decisions
• Take primary responsibility for monitoring and responding (or assigning to team members as appropriate) questions sent to the Legal Department email mailbox and Legal hotline
• Provide occasional general administrative support (opening and distributing mail)
• Assist in special projects and tasks for the department as directed

IT Audit Supervisor

BSA Manager

Director of Growth Marketing

IT Audit Manager

Legal Analyst I