Personal Banker

WSFS Bank

Personal Banker at WSFS Bank providing financial products and services to customers. Building relationships, educating customers, and processing transactions in a friendly manner.

Posted 7/11/2026full-timeBurlington • New Jersey • 🇺🇸 United StatesJunior💰 $37,440 - $52,800 per yearWebsite

About the role

Key responsibilities & impact

Personal Bankers will be responsible for providing products and services to enhance our Customer relationships.
The incumbent will get to know their customers, understand and educate them regarding their financial needs, and recommend the appropriate products and services through in-person interactions and outbound calling efforts.
This role will be responsible for opening new accounts and submitting loan applications.
The incumbent will comply with Bank policies and procedures, as well as regulatory banking requirements.
Personal Bankers will resolve customer service issues and perform account maintenance requests for customers as needed, while also recommending and promoting the Bank’s digital banking services.
Additionally, this role will assist Customers with teller transactions and will be responsible for processing various transactions in a timely, efficient, accurate, and friendly manner.

Requirements

What you’ll need

High School Diploma or equivalent is required.
Must have at least one year of face-to-face customer service experience.
Previous cash handling experience is required.
Prior sales experience is required.
Must have a proven ability to work with customers in an enthusiastic manner.
Previous experience in a retail sales environment is strongly preferred.
Must have a proven ability for attention to detail.
Ability to use and learn multiple banking and software programs.
Must have proven, excellent customer service skills.
Must have excellent oral and written communication skills.
Must possess the ability to market Bank products and services.
One year of previous banking experience preferred.

Benefits

Comp & perks

medical, dental, and vision coverage
a 401(k) plan
life, accident, and disability insurance
flexible spending accounts (FSAs) and health savings accounts (HSAs)
wellness programs
paid parental leave
military leave
vacation and other paid time off
sick leave in accordance with applicable state laws
paid holidays

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Account OpeningLoan Application SubmissionTransaction ProcessingDigital Banking ServicesAttention to Detail

Soft Skills

Enthusiastic Customer InteractionProblem Resolution