Relationship Manager

WSFS Bank

Corporate Trust Relationship Manager at WSFS Bank ensuring compliance and managing client relationships across business transactions. Leading account administration and fostering collaboration with internal teams.

Posted 7/20/2026full-timeWilmington • Maryland, Texas • 🇺🇸 United StatesSeniorLead💰 $77,390 - $127,139 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in Corporate Trust management, with a strong focus on client relationship development, account administration, and compliance with regulatory standards. Proven ability to lead teams, manage complex transactions, and enhance operational processes while ensuring client satisfaction.

Highest-signal resume keywords

Corporate Trust ManagementGoverning Document InterpretationClient Relationship DevelopmentMS Office Suite ProficiencyAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Corporate Trust Products KnowledgeGoverning Document ReviewAccount AdministrationTransaction Closing CoordinationRisk Mitigation Strategies

Soft Skills

Excellent Communication SkillsInterpersonal SkillsOrganizational SkillsProactive Problem SolvingFlexibility

Tools & Technologies

SWP PlatformMS Office Suite

Industry Keywords

Regulatory ComplianceClient SatisfactionAccount ManagementBusiness Risk IdentificationOperational Challenges

About the role

Key responsibilities & impact

Responsible for managing a book of accounts by performing all duties required under the governing documents, developing and maintain client relationships and provide an excellent customer experience.
Responsible for all aspects of account administration and may handle moderate to complex accounts.
Responsible for managing the complete closing of new transactions by reviewing and negotiating governing documents; closing coordination activities; discussing open issues with counsel and client; actively eliciting information to comprehend customer needs.
Providing leadership, training, and guidance to Corporate Trust administrators.
Ensure client satisfaction leading to retention and referrals by resolving any account issues and providing prompt response to inquiries.
Be sensitive and responsive to both internal and external clients; collaborate and influence clients and centers of influence.
Identify business risks and operational challenges and take steps to mitigate risk to enhance processes.
Contribute to the short term and long-term strategies to assist in meeting certain revenue and expense goals.
Demonstrate an in-depth knowledge of policies

Requirements

What you’ll need

Minimum of 10 years demonstrated successful track record in Corporate Trust or equivalent job function.
Strong knowledge of MS Office Suite is required.
Knowledge of SWP platform is a plus.
Experience reading and interpreting governing documents.
Ability to work independently, proactively, and innovatively in a fast-paced deadline driven environment while making sound decisions.
Ability to manage multiple priorities, be open to change and demonstrate flexibility.
Strong knowledge of corporate trust products, and related bank and regulatory regulations.
Excellent verbal, interpersonal and written communication skills are required.
Must have strong attention to detail with the ability to organize workflow.

Benefits

Comp & perks

medical, dental, and vision coverage
a 401(k) plan
life, accident, and disability insurance
flexible spending accounts (FSAs) and health savings accounts (HSAs)
wellness programs
paid parental leave
military leave
vacation and other paid time off
sick leave in accordance with applicable state laws
paid holidays