Personal Banker

WSFS Bank

Personal Banker serving customers at WSFS Bank, a regional bank and wealth management company. Opening accounts, processing transactions, submitting loans, and recommending financial products across Delaware branches.

Posted 8/17/2026full-timeWilmington • 🇺🇸 United StatesJunior💰 $37,440 - $52,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills and the ability to effectively market banking products and services. Proficient in transaction processing and account management while ensuring compliance with banking regulations.

Highest-signal resume keywords

Customer Service ExperienceCash Handling ExperienceConsultative Sales ExperienceAttention to DetailCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Transaction ProcessingAccount OpeningLoan ApplicationsDigital Banking ServicesTeller Transactions

Soft Skills

Enthusiastic Customer InteractionRelationship Building

Tools & Technologies

Banking Software Programs

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Bank PoliciesRegulatory Banking RequirementsRetail Sales Environment

About the role

Key responsibilities & impact

Provide products and services that enhance customer relationships
Get to know customers, understand and educate them regarding their financial needs, and recommend appropriate products and services
Conduct in-person interactions and outbound calling efforts
Open new accounts and submit loan applications
Comply with Bank policies, procedures, and regulatory banking requirements
Resolve customer service issues and perform account maintenance requests
Recommend and promote the Bank’s digital banking services
Assist customers with teller transactions
Process transactions in a timely, efficient, accurate, and friendly manner
Complete classroom and hands-on training at various banking offices
Apply training in transaction processing, account opening, referral techniques, customer service, and relationship building
Expand the branch’s customer base through product and service recommendations

Requirements

What you’ll need

High School Diploma or equivalent is required
At least one year of face-to-face customer service experience
Previous cash handling experience is required
Prior consultative sales experience is required
Proven ability to work with customers in an enthusiastic manner
Proven ability for attention to detail
Ability to use and learn multiple banking and software programs
Proven, excellent customer service skills
Excellent oral and written communication skills
Ability to market Bank products and services
Must be legally authorized to work in the United States without an employer-sponsored visa petition
Previous banking experience is preferred
Previous experience in a retail sales environment is strongly preferred

Benefits

Comp & perks

Competitive base salary
Incentive opportunities
Medical coverage
Dental coverage
Vision coverage
401(k) plan
Life insurance
Accident insurance
Disability insurance
Flexible spending accounts (FSAs)
Health savings accounts (HSAs)
Wellness programs
Paid parental leave
Military leave
Vacation and other paid time off
Sick leave in accordance with applicable state laws
Paid holidays
Continuous learning environment
4–6 month classroom and hands-on training period
Advancement opportunities