Sales Manager
New Home Star
Job Level
JuniorMid-Level
About the role
- Engage with customers through phone, email, and in-person interactions, answering inquiries and providing tailored product information
- Schedule appointments for hearing assessments and consultations with audiologists
- Guide customers through the range of hearing devices and accessories
- Resolve customer concerns efficiently to ensure positive outcomes
- Contribute to local marketing efforts to promote the clinic and its services
- Perform minor hearing aid repairs (training provided)
- Support clinic administration during clinic hours (Monday to Friday, 9am to 5pm)
Requirements
- 2+ years of experience in delivering customer service in retail or allied health environments
- Good computer literacy and the ability to navigate various software programs (CRM, appointment management, etc.)
- Attention to detail with a solid administrative background and a collaborative spirit
- A positive, team-oriented attitude with the ability to work independently when needed
- Applicants must be Australian or New Zealand citizens, permanent residents, or hold valid working rights in Australia or New Zealand
- Candidates will be required to undergo a police check as a condition of employment
