Writer

Technical Lead Manager, Corporate IT

Writer

full-time

Posted on:

Origin:  • 🇬🇧 United Kingdom

Visit company website
✨ AI Apply
Apply

Job Level

Senior

Tech Stack

DNSITSMJamfServiceNow

About the role

  • Architect and scale technology infrastructure for a rapidly growing AI company
  • Lead global procurement strategy for endpoints, servers, and specialized AI hardware (GPUs, TPUs)
  • Negotiate enterprise agreements to save on hardware and software spend
  • Establish vendor relationships and manage contracts
  • Implement software asset management and license optimization
  • Implement AI-powered IT automation: chatbots, intelligent ticket routing, predictive analytics
  • Design scalable IT architecture and infrastructure to support 10x growth
  • Build disaster recovery, backup, VPN, remote access, and collaboration tool infrastructure
  • Architect enterprise IAM strategy with SSO/MFA and automate provisioning/deprovisioning workflows
  • Deploy unified endpoint management and zero-touch device deployment
  • Transform IT into a business enabler with ITSM platform and service catalog
  • Implement FinOps practices, cost allocation models, and budget tracking
  • Manage certificates, domains, DNS infrastructure
  • Coordinate logistics for global equipment distribution and returns

Requirements

  • 10+ years in IT leadership with 5+ years in director-level roles
  • Proven experience scaling IT operations in high-growth companies
  • Deep expertise in enterprise IT architecture and service delivery
  • Track record managing $10M+ IT budgets and vendor relationships
  • Experience supporting AI/ML companies or research organizations
  • Strong background in IT automation and process optimization
  • Expert knowledge of ITSM platforms (ServiceNow, Remedy, Jira)
  • Proficiency with endpoint management tools (Jamf, Intune, Workspace ONE)
  • Experience with software asset management and license optimization
  • Understanding of AI/ML tools for IT automation
  • Knowledge of identity providers and access management
  • Familiarity with procurement and vendor management best practices
  • Demonstrated ability to reduce IT costs by 30%+ through optimization
  • Track record of achieving 95%+ employee satisfaction scores
  • Experience implementing IT automation reducing tickets by 60%+
  • History of successful large-scale technology deployments
  • Strong vendor negotiation skills with proven savings
  • Excellence in stakeholder management and communication
  • Preferred: ITIL v4 Foundation or higher certification
  • Preferred: Experience with AI-powered ITSM tools
  • Preferred: Background in hardware lifecycle management
  • Preferred: Knowledge of compliance frameworks (SOC2, ISO 27001)
  • Preferred: MBA or advanced degree in technology management