Writer

Technical Lead Manager, Corporate IT

Writer

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Job Level

Senior

Tech Stack

DNSITSMJamfServiceNow

About the role

  • Lead global procurement strategy for endpoints, servers, and specialized AI hardware (GPUs, TPUs)
  • Negotiate enterprise agreements, establish vendor relationships, and manage hardware refresh cycles
  • Centralize license management and implement software asset management (SAM) for real-time visibility
  • Implement AI-powered IT automation: chatbots, intelligent ticket routing, predictive analytics, and virtual IT assistant
  • Design scalable IT architecture, configuration management, monitoring, disaster recovery, and hybrid network infrastructure
  • Architect enterprise IAM strategy with SSO/MFA, automated provisioning/deprovisioning, RBAC and privileged access management
  • Deploy unified endpoint management (UEM), zero-touch deployment, device compliance, remote support, and asset tracking
  • Transform IT service delivery: implement ITSM platform, service catalog, knowledge base, SLAs, and employee experience programs
  • Implement FinOps practices, cost allocation models, budget tracking, vendor scorecards, and TCO models

Requirements

  • 10+ years in IT leadership with 5+ years in director-level roles
  • Proven experience scaling IT operations in high-growth companies
  • Deep expertise in enterprise IT architecture and service delivery
  • Track record managing $10M+ IT budgets and vendor relationships
  • Experience supporting AI/ML companies or research organizations
  • Strong background in IT automation and process optimization
  • Expert knowledge of ITSM platforms (ServiceNow, Remedy, Jira)
  • Proficiency with endpoint management tools (Jamf, Intune, Workspace ONE)
  • Experience with software asset management and license optimization
  • Understanding of AI/ML tools for IT automation
  • Knowledge of identity providers and access management
  • Familiarity with procurement and vendor management best practices
  • Demonstrated ability to reduce IT costs by 30%+ and strong vendor negotiation skills
  • Experience implementing IT automation reducing tickets by 60%+
  • Experience with large-scale technology deployments and stakeholder management
  • ITIL v4 Foundation or higher (preferred)
  • Knowledge of compliance frameworks (SOC2, ISO 27001) (preferred)
  • MBA or advanced degree in technology management (preferred)
  • Ability and willingness to join in-person collaborative working sessions in office 2-3 days/week
  • Applicants must be legally authorized to work in the country where the job is located