World Relief

Manager, Immigrant Youth Services

World Relief

full-time

Posted on:

Origin:  • 🇺🇸 United States • North Carolina

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Job Level

Mid-LevelSenior

About the role

  • Supervise others: monitor daily work activities, approve timesheets and time off, monitor performance, document performance concerns, manage promotions/transitions/separations in HRIS
  • Lead Refugee & Immigrant Youth Services (RIYS) department in Durham; implement School Impact Program and Youth Mentorship Program funded by NC State Refugee Office and other programs
  • Serve as liaison with RIYS community partners (Durham Public Schools, grant funders, churches, mosques, mental health partners, recreational organizations)
  • Work closely with the Executive Director and RIYS staff to develop research-driven services and gap-filling programs
  • Supervise and provide technical support to full-time staff, Youth Fellows, and interns across multiple grant-based programs
  • Coordinate DPS district and school-level staff, students, and parents to identify needs and challenges for English learners
  • Cooperate with DPS to ensure academic support aligns with classroom lessons and improves educational outcomes each semester
  • Create programming to support integration of youth and families, including multi-generational wraparound Youth Services
  • Implement Refugee & Immigrant Summer Enrichment Camp delivering culturally and linguistically supportive summer camp experience
  • Collaborate with DPS to develop and deliver cultural sensitivity and other trainings
  • Develop partnerships with youth-serving agencies to ensure access to vital services
  • Provide budgeting and financial oversight for multiple grant programs; report expenses to State Refugee Office and other funders
  • Work with Church and Community Engagement team to prepare volunteers (tutors, mentors) in ESL, child safeguarding, and cultural responsiveness
  • Collaborate with Development Specialist and Executive Director on fundraising: research funding, support grant writers, provide data and reporting, steward funder relationships
  • Oversee administrative functions for RIYS: hiring, training & onboarding, time management & hour tracking
  • Communicate WR and local office policies to RIYS team; respond to staff needs and manage change
  • Meet routinely with Executive Director; participate in Strategy Team meetings
  • Utilize and develop Microsoft Dynamics, state Refugee Information System, and World Relief case management databases; case note as needed
  • Other responsibilities as assigned

Requirements

  • Mature and personal Christian faith
  • Committed to the mission, vision, and values of World Relief
  • Desire to serve and empower the Church to impact vulnerable communities
  • Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and related documents
  • Leadership, management or supervisory experience
  • Bachelor’s degree in education, social work, international studies, or applicable field; or 4 years’ equivalent work experience
  • Bilingual preferred: Arabic, Swahili, Kinyarwanda, Burmese, Pashto, Farsi, Dari, Urdu, Spanish, etc.
  • Refugee and immigrant applicants strongly encouraged to apply
  • Entrepreneurial skills; self-starter; strong initiative and development skills
  • Fluent in Microsoft software including Excel, Word, and Outlook; highly skilled in Google Suite products; Microsoft Dynamics experience preferred
  • 3+ years’ experience in educational leadership, ESL/ESOL/TESOL, volunteer coordination, youth services, or applicable field with supervisor experience (preferred)
  • Strong change management, conflict resolution, and team management skills
  • Strong verbal and written communication skills
  • Ability to prioritize, multi-task and organize in a fast paced and fluid environment
  • Demonstrated ability to cross cultures respectfully and responsively; experience working with families from culturally and linguistically diverse backgrounds