Senior Analyst, Client Audit and Rebates
CVS Health
Salary
💰 $89,000 - $120,000 per year
Job Level
Mid-LevelSenior
About the role
- Manages a team responsible for 3rd party vendor aging, reconciliation of payment disputes and initial vendor service research
- Procures services through third-party vendors and technicians, ensuring quality and efficiency
- Maintains vendor relationships, negotiates agreements, and monitors service quality and contractual commitments
- Oversees vendor selection, qualification, and database management to optimize service performance
- Serves as the primary contact for purchases, service agreements, deliveries, and customer satisfaction concerns
- Resolves escalated vendor and technician issues while ensuring adherence to service level agreements
- Develops and assists in Requests for Information (RFIs), Requests for Proposals (RFPs), and business cases
- Directs vendor payment processes, tracking trends, improving procedures, and driving team performance
- Guides Vendor Payable Supervisors and fosters collaboration and efficiency among teams and external partners
- Manages department personnel needs, including hiring, training, performance evaluations, and compensation decisions
Requirements
- Bachelor's Degree (accredited) or in lieu of degree: High School Diploma or GED (accredited)
- 4 years of relevant work experience
- 4 years of relevant work experience (in addition to education requirement)
- Proficient leadership skills with the ability to manage, mentor, and coach a team
- Excellent problem-solving skills with the ability to drive continuous improvement
- Strong verbal and written communication skills; ability to present in varied business situations
- Analytical and qualitative abilities
- Ability to effectively manage multiple projects with overlapping tasks and work independently with minimal supervision
- Ability to prioritize based on department and company standards
- Proficient in Microsoft Excel; advanced level (pivot tables, v-lookups & use of macros)
- Knowledge of Waste Management services, policies, and system interfaces a plus
