Operations Coach
Ameriprise Financial Services, LLC
full-time
Posted on:
Location Type: Hybrid
Location: Minneapolis • Minnesota • North Carolina • United States
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Salary
💰 $50,800 - $69,900 per year
About the role
- Provide guidance, coaching, and indirect leadership
- Research and respond to advanced issues
- Assist in quality management processes
- Complete day-to-day operations processing tasks
- Participate in projects and initiatives
Requirements
- 3-5 years of relevant experience
- 3+ years of experience in a service call center or transaction processing
- High school or GED minimum education
- Strong attention to detail
- Effective written and verbal communication skills
- Proven ability to research and resolve issues
- Ability to build and maintain strong relationships
Benefits
- Health, dental, and life insurances
- 401(k)
- Paid time off
- Sick time
- Competitive and comprehensive benefits program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
guidancecoachingindirect leadershipattention to detaileffective communicationresearch skillsissue resolutionrelationship building
Certifications
high school diplomaGED