The Card Collection Supplier Operations Manager is responsible for selecting, managing, and evaluating suppliers to ensure quality, cost-effective, and timely delivery of services.
This role focuses on building strong supplier relationships, negotiating favorable contracts, managing risks, and driving continuous improvement in supply chain performance.
Ideal candidates have strong communication, negotiation, and analytical skills.
In the Role Identify, assess, and onboard suppliers while ensuring compliance and maintaining accurate records
Serve as the primary contact and foster productive, collaborative supplier relationships
Monitor supplier performance using KPIs and lead audits to ensure standards are met
Implement strategies to reduce costs and improve supplier efficiency and value
Lead contract negotiations and oversee compliance with terms and service levels
Identify potential risks and implement mitigation strategies, ensuring ethical and regulatory compliance
Analyze supplier data and report performance metrics and insights to leadership
Requirements
High School Diploma or GED
3+ years of experience in supplier management, supply chain, or similar roles
Strong negotiation, communication, and relationship-building skills
Ability to travel to vendor sites
Familiarity with contract management and compliance practices
Excellent problem-solving skills and attention to detail
Ability to thrive in a fast-paced, deadline-driven environment
Preferred: Bachelor’s degree in Supply Chain, Business, or a related field
Proficiency with supplier management platforms or tools