OneMain Financial

Operations

• Assist with managing the day-to-day processes of the real estate portfolio
• Create and provide departmental reports
• Maintain all modules of the real estate database
• Perform vendor management duties
• Assist the VP/D with verification of monthly rent runs for accuracy and compliance
• Create and deliver annual, quarterly, monthly, and ad‑hoc reports for leadership, field operations, and internal teams
• Manage departmental vendor setup within real estate and financial systems
• Serve as primary liaison between facilities and audit and QA teams

Real Estate Operations Administrator

Program Manager

• Strategically identify and launch learning programs that meet the business needs through completing needs analysis, determining program strategy, and identify and collaborate with resources to develop programs.
• Develop, implement, and manage an effective user forum to build open communications to, from, and among our users.
• Manage day-to-day tasks and associated milestones within programs.
• Assess and monitor training programs for continuous improvement opportunities and providing continuous support to business/learners with the greatest ROI.
• Maintain programs in line with content management standards.
• Deliver instructor-led sessions, both live and virtual components of programs you manage and additional facilitation as necessary.
• Partner with the business and instructional design teams to create learner centered programs that utilize a blended approach with emerging technology and support the business strategic objectives and cultural needs.
• Utilize all levels of evaluation and regularly seek customer feedback to assess learning effectiveness and customer satisfaction. Develop targets and metrics to measure the success of training programs and partner with Learning Metrics and Analytics team(s) to share results with Operations and facilitate ongoing improvements in key goals.
• Develop strong customer relationships by responding to all customer requests and serve as the primary point of contact for program activities, status and problem resolution.

Real Estate Operations Administrator

Operations Training Program Manager