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OneMain Financial

Lead Copywriter

OneMain Financial

Lead Copywriter responsible for shaping OneMain Financial's voice through engaging content. Collaborating with teams to create clear, conversion-driven experiences across digital channels.

Posted 6/10/2026full-timeBaltimore • Maryland • 🇺🇸 United StatesSenior💰 $85,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact
  • Partner with marketing managers, creative directors, designers, and key stakeholders to craft copy that elevates the brand proposition across channels
  • Write compelling, on-brand content across email, mobile, social, and other key touchpoints in the customer journey
  • Translate strategic goals and customer insights into clear, engaging copy that supports both business outcomes and user needs
  • Collaborate with UX teams to ensure language enhances the customer experience and aligns with OneMain’s voice
  • Contribute to and help evolve copy standards, voice guidelines, and messaging systems for consistency across platforms
  • Lead and participate in concept development — from big ideas to button copy — with a willingness to iterate quickly and thoughtfully
  • Help steward the creative process from concept through execution, ensuring final work is polished, purposeful, and brand-right
  • Act as a champion for OneMain’s brand voice within the organization, advocating for clarity, empathy, and creativity in every message

Requirements

What you’ll need
  • Bachelor’s Degree and 7+ years or equivalent of diverse writing experience; preferably writing for conversions in an e-Commerce environment or for B2C products
  • Working knowledge of design tools (e.g., Figma, Sketch, Adobe XD) and familiarity with user-centered design principles and accessibility standards
  • Adept at connecting all phases of the user journey (marketing/loyalty and user web flows)
  • Ability to thrive in a fast-paced environment working with cross-functional teams
  • Strong communication, problem-solving and organizational skills
  • Solid presenter who can explain copy rationale and best practices
  • Creative thinker with a solid portfolio that showcases range, creativity and strong writing
  • Able to turn around copy efficiently and effectively, taking feedback and adapting copy to fit changes
  • Able to provide constructive feedback and effectively manage personal deadlines
  • Expert understanding of marketing campaign development and the various mediums and channels to execute a campaign: print, video/film, social, digital marketing, email, promotions, e-commerce, retail, wholesale
  • Demonstrated experience translating complex UX/UI concepts into clear, user-friendly documentation, including design systems, component libraries, email workflows, and interaction patterns
  • Strong collaboration skills with product designers, UX researchers, and front-end developers to ensure accuracy and usability of content across digital platforms
  • Proficiency in documenting wireframes, user flows, prototypes, and usability guidelines to support both design and development teams
  • Ability to write for several audiences at once
  • Ability to take responsibility for all copy management and delegation on complex projects concurrently
  • Comfortable working in a collaborative, team-oriented environment

Benefits

Comp & perks
  • Health and wellbeing options for team members and their dependents
  • Up to 4% matching 401(k)
  • Employee Stock Purchase Plan (10% share discount)
  • Tuition reimbursement
  • Continuing education
  • Bonus eligible
  • Paid time off
  • Paid volunteer time
  • And more

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
copywritingcontent creationuser-centered designmarketing campaign developmente-commerce writingUX/UI documentationwireframinguser flowsprototypingemail workflows
Soft Skills
communicationproblem-solvingorganizational skillscreativitycollaborationadaptabilityfeedback managementpresentation skillstime managementcritical thinking
Certifications
Bachelor's Degree