Wing Assistant

Recruitment

• Candidate Screening & Shortlisting: Review CVs and shortlist candidates for active job openings, ensuring alignment with job requirements.
• Candidate Outreach & Pipeline Management: Conduct outbound candidate outreach, primarily via LinkedIn. Manage candidate pipelines, including sending materials and re-engaging prospects.
• Administrative & System Management: Update and maintain ATS/CRM systems (primarily Zoho). Handle emails, texts, and support general administrative and research tasks.

Recruitment Assistant, Zoho CRM/ATS

Sales Development Rep

• Conduct **high-volume outbound cold calls** to prospective clients
• Identify and **qualify potential leads and decision-makers**
• Schedule meetings for the sales team with qualified prospects
• Execute **multi-channel outreach campaigns** including:
• Cold calling
• LinkedIn prospecting
• Email marketing
• SMS outreach
• Research target accounts and personalize outreach strategies
• Consistently **meet or exceed outreach and meeting quotas**
• Maintain accurate records of outreach activities in the CRM
• Collaborate with the sales team to improve messaging and conversion
• Continuously experiment with **creative prospecting techniques**

Sales Development Representative

• Take ownership of new client requests, distilling complex needs into actionable search strategies for a wide variety of roles (Administrative, Marketing, Real Estate, Technical, etc.).
• Work hand-in-hand with Customer Success Managers to understand the nuances of their clients' businesses and their ultimate goals for the hire.
• Guide and manage the workflow of the Sourcing team. You define the "ideal candidate profile" and ensure the pipeline is healthy, high-quality, and aligned with the client’s specific software and workflow requirements.
• Conduct end-to-end interviews for roles ranging from entry-level to executive leadership.
• Proactively communicate with CSMs to refine searches based on real-time feedback.
• Coordinate closely with the Product Delivery Specialist to ensure any additional client requests made post-sales are feasible and aligned with Wing’s standards before proceeding with further sourcing or candidate endorsements.
• Take the lead on specialized or high-stakes requisitions that require unconventional sourcing, creative problem-solving, and deep-dive evaluation.

Staffing Specialist

Account Executive

• Conduct engaging sales demos that clearly explain Central’s AI capabilities and integrations
• Manage full inbound pipeline: demo requests, follow-ups, feature updates, support tickets
• Deliver technical product support and training to help customers maximize value from AI integrations
• Drive customer onboarding with a mix of sales and technical assistance to ensure smooth adoption
• Communicate complex AI concepts clearly and confidently to our customers
• Collaborate with sales and product teams to relay customer feedback and improve experience

Account Executive – AI

Account Executive – SaaS, AI

Executive Assistant

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Healthcare Virtual Assistant

• Manage listings and address customer inquiries, concerns, and transaction documentation.
• Create and maintain a pipeline of prospects identified from various lead sources.
• Keep accurate records of leads, contacts, buyers, and sellers through the upkeep of a CRM system.
• Manage listings, monitor staging and repairs, and coordinate open-house events and other promotional activities.
• Gather information about market insights and locational amenities to provide assistance in client selections.
• Set appointments and meetings between buyers, sellers, brokers, and agents.
• General administration tasks
• Ad hoc tasks

Real Estate Virtual Assistant

• Coordinate interview scheduling across multiple stakeholders and time zones ( 10 to 20 interview schedules per week)
• Prepare and manage onboarding items for new clients
• Conduct and track reference checks and background checks
• Support sales operations through research and task documentation
• Create and manage R2B2 tasks ( screening clicks to the website)
• Maintain internal data sheets and program metrics
• Assign risk levels to alerts and prepare follow-ups

General Virtual Assistant – Full Time

Operations

• Lead live client shadowing sessions to extract work in real time
• Identify high-pain, high-impact tasks without waiting for client direction
• Convert messy workflows, brain dumps, and recordings into clean SOPs
• Audit inboxes, calendars, and digital tools to uncover instant delegation wins
• Deliver the first functional SOP within 48 hours of client onboarding
• Work in-office with Bench VAs to ensure tight handoff and execution
• Turn Looms, voice notes, and messages into clear, executable tasks
• Maintain client trust around access, security, and managed-office workflows
• Own early client outcomes, speed, and momentum end-to-end

Client Operations Partner

• Lead high-intensity onboarding calls where you watch the client work via screen-share.
• Perform "Zero-Effort Extractions" by reviewing client emails to identify repetitive tasks.
• Audit the client's website, socials, and calendars to find "invisible work".
• Work physically on the office floor with Bench VAs.
• Manage the "Loom-and-Leave" and "Voice-to-Task" channels.

Operations Lead

Business Operations

• The 15-Minute Shadow: Lead high-intensity onboarding calls where you watch the client work via screen-share. You narrate the logic while a Bench VA live-scribes the SOP in real-time.
• The "Reverse Interview": Instead of asking "What do you want to delegate?", you ask "What is the one task making you want to quit your job?" to identify immediate pain points.
• Process Decomposition: Translate "brain-dumps" and messy screen recordings into clean, logic-based Standard Operating Procedures (SOPs).
• Sent Folder Deep-Dives: Perform "Zero-Effort Extractions" by reviewing client emails to identify repetitive tasks (scheduling, invoicing, follow-ups) that can be offloaded instantly.
• Digital Footprint Diagnostics: Audit the client's website, socials, and calendars to find "invisible work" (e.g., broken links, unoptimized schedules) to present as proactive "Quick Wins."
• Tool Implementation: Set up the "Wing Tech Stack" (LastPass, Slack, Project Management boards) to ensure secure, Day-1 operational readiness.
• The "Bench-Build" Bridge: Work physically on the office floor with Bench VAs. You are responsible for ensuring the VA understands the client's nuances before the account "Goes Live."
• Asynchronous Capture: Manage the "Loom-and-Leave" and "Voice-to-Task" channels, turning client videos and voice notes into formal, executable tasks for the team.
• Confidentiality Shielding: Act as the first point of contact for security, pitching our "Managed Office" protocols to nervous clients to ensure they feel safe sharing access.

Business Process Optimization Lead

Systems Engineer

• Live "Work Extraction" & Shadowing: Lead high-intensity onboarding calls where you watch the client work via screen-share. You narrate the logic while a Bench VA live-scribes the SOP in real-time.
• Digital Workflow Audits: Perform "Zero-Effort Extractions" by reviewing client emails to identify repetitive tasks (scheduling, invoicing, follow-ups) that can be offloaded instantly.
• Systems Engineering & Bench Collaboration: Work physically on the office floor with Bench VAs. You are responsible for ensuring the VA understands the client's nuances before the account goes live.

Lead Systems Designer

• Store and organize documents and files.
• Data Entry: prepare lead lists or meeting minutes, transcribe audio recordings, prepare payroll information, and organize research notes.
• Research products, purchase goods & secure samples.
• Store, update & collect information for marketing and sales campaigns through a CRM system.
• Create and send statements or invoices, track payments, and record company expenses.
• Gather data on trends, industry best practices, and other publicly available information and prepare reports on the findings (e.g., for comparative analysis).
• Monitor projects, conduct internal communication & organize company data.
• Coordinate team calendars, prevent scheduling conflicts & ensure clients are on time and prepared for meetings.
• Prepare itineraries, book hotels, rental cars, etc.
• Convey information to incoming calls & make calls for appointments or conduct informational inquiries.
• Reply to emails, follow up on correspondence, organize inbox as per client preferences, and notify clients about important emails.
• Ad hoc tasks

Recruitment Assistant, Zoho CRM/ATS

Sales Development Representative

Sales Development Representative

Staffing Specialist

Account Executive – AI

Account Executive – SaaS, AI

Healthcare Virtual Assistant

Real Estate Virtual Assistant

General Virtual Assistant – Full Time

Client Operations Partner

Operations Lead

Client Operations Partner

Business Process Optimization Lead

Lead Systems Designer

General Virtual Assistant – PH