Whatnot

Communications

• Own and evolve the global internal communications strategy
• Design programs for regular updates, team-specific needs, and launches
• Ensure company values, tone, and way of working are reflected in communications
• Partner with organizational leaders and cross-functional leads to translate strategy into stories
• Audit and evolve internal channels (Slack, All-Hands, etc.) to improve timeliness and usefulness
• Set goals, use feedback and metrics, and measure internal engagement and impact
• Report to the VP of Communications & Policy and collaborate across departments
• Build, iterate on, and, when necessary, break internal comms systems to scale

Head of Internal Communications

Backend Engineer

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love.
Seller Growth is responsible for growing sellers on Whatnot — enabling them to turn their hobbies into businesses.
Design and build systems for seller funnel: identity verification (IDV), fraud detection, automated trust/risk reviews.
Ensure thousands of new sellers can sell successfully without degrading buyer experience while preventing abuse.
Build platform intelligence: seller identification, enrichment data, signals, predictive LTV models.
Create scalable infrastructure: reusable trust and reputation systems, modular fraud prevention frameworks, experimentation platforms.
Partner with Data Science and Trust teams to design reusable systems other pods can leverage.
Drive long-term seller success by bucketing sellers by value and risk profile to accelerate high-potential sellers and contain fraudulent ones.

Backend Engineer, Seller Growth

Full-stack Engineer

• Whatnot is the largest livestream shopping platform in North America and Europe, blending community, shopping, and entertainment into an online marketplace
• Data team creates services that improve core product experience and unlock business value; responsible for defining technical direction and leading development of the retrieval platform
• Role involves driving innovation, ensuring scalability and performance, and working cross-functionally to align efforts across ML, real-time analytics, stream processing, and content understanding
• US Based: team members in this role are required to be within commuting distance of Los Angeles, San Francisco, Seattle, or New York hubs

Software Engineer, Data

Sales Development Rep

• Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love.
• Responsible for growing our seller pipeline and ensuring we meet the needs of our buyers on Whatnot.
• Prospect, identify, and qualify top sellers; develop outreach strategies including email copy, warm/cold calls, social media outreach, and in-person events.
• Develop relationships with sellers and collaborate with internal teams to drive business growth.
• Grow into Sales Manager roles or other opportunities by working on a fast paced growth team.
• Team members must be within 50 miles of our Los Angeles or New York City hubs.

Sales Development Representative, New Grad

Translator

• Oversees the entire localization process, ensuring app content is accurately adapted for multiple languages and that product terminology remains consistent.
• Serve as the primary point of contact for all localization operations, including responding promptly to Smartling issues and troubleshooting platform-related problems
• Collaborate regularly with engineering, product, and design teams to address localization concerns and resolve app formatting issues—such as text expansion, right-to-left language support, and character encoding—ensuring that app layouts and UI elements are compatible with multiple languages and regions.
• Develop and maintain relationships with third-party localization vendors and freelance translators; recruit new resources as needed to ensure high-quality translation and formatting
• Oversee the quality of translations and app formatting, implementing processes to monitor and improve localization quality
• Collaborate with QA teams to plan and execute localization testing, ensuring that all language versions of the app meet quality and functionality standards
• Track and report on localization project progress, identifying and addressing bottlenecks or quality issues
• Continuously evaluate and improve localization workflows, tools, and vendor performance to optimize efficiency and quality
• Maintain consistency of Whatnot product terminology across all application content by enforcing terminology guidelines and glossaries. Ensure that all teams and localization resources adhere to approved product language to deliver a cohesive user experience in every supported language

Localization Operations Manager

Art Director

• Build the Whatnot brand and craft best-in-class creative across physical and digital experiences
• Lead strategy, development, and execution of high-performing creative assets across international marketing channels
• Oversee end-to-end processes from brainstorms to final handoff
• Establish pipeline of high-performing creative for testing and iteration
• Analyze performance data and testing results to inform creative direction
• Manage relationships with external agencies and contractors
• Provide feedback and guidance to team members and external partners
• Stay ahead of trends, emerging platforms, and creative best practices

Associate Creative Director, Performance

Engineering Manager

• The Selling team at Whatnot is responsible for building the end-to-end experience of listings, empowering sellers to merchandise their inventory in our various sales channels and formats.
• Collaborating with Product, Design, and Data, you’ll shape the technical foundation of the commerce journey, from seller tools, merchandising systems, sales formats, and checkout experience, with a cross-functional and fullstack engineering team.
• We're looking for a leader with strong product instincts, who can clearly articulate what needs to be built — and isn’t afraid to step into a PM mindset when needed.
• This will be a highly technical role, employing engineering-led judgment to guide the team and ensure they have the skills and direction needed to shape and deliver the right solutions at high velocity.
• Team members in this role are required to be within commuting distance of our San Francisco, Los Angeles, Seattle, or New York City hubs.

Engineering Manager, Selling

Data Scientist

• You will be the analytical powerhouse behind our marketing initiatives, working end-to-end from data exploration to model deployment. Your work will directly influence how we invest in marketing channels, personalize user engagement, and measure ROI at scale.
• In this role, you will:
• Design, analyze, and interpret experiments to optimize marketing performance across channels (paid media, lifecycle marketing, influencer partnerships, etc.)
• Build and maintain attribution models to better understand customer journeys and channel impact.
• Develop forecasting and optimization tools to allocate budget efficiently and predict campaign performance.
• Partner with marketing, product, and engineering teams to create data-driven strategies for audience segmentation and personalized messaging.
• Establish scalable measurement frameworks for new marketing channels and campaigns.
• Present actionable insights and recommendations to executive leadership in a clear, compelling narrative.
• Team members in this role are required to be within commuting distance of our New York City, Los Angeles, Seattle, and San Francisco hubs.

Data Scientist, Growth Marketing

Affiliate Manager

• Act as a strategic partner to RevOps, Finance, and People Business Partners in building and executing compensation frameworks that align with business goals.\n• Perform market benchmarking using tools like Radford, Pave, and surveys to recommend job levels, pay ranges, and compensation philosophy.\n• Ensure compensation plans are equitable, compliant, and fiscally sound through governance processes, transparent documentation, and risk mitigation.\n• Lead execution of semi-annual compensation cycles, partnering with leaders to ensure alignment and accuracy across all teams.\n• Own and manage our compensation systems and tools, including our primary platform Complete, to ensure data integrity, accurate reporting, and effective decision-making.\n• Partner with People Analytics to analyze and monitor pay outcomes, ensuring transparent, efficient compensation processes and equitable pay across the company.\n• Train and enable leaders, managers, and cross-functional partners on compensation design, mechanics, systems, and literacy.\n• Analyze compensation program performance, including attainment, payout trends, comp ratios, and forecasted cost vs. performance, and recommend data-driven improvements.