Wells Fargo

Manager

• Monitor the production support environment by interfacing with team members
• Resource coordination for production and performing escalations
• Drive resolution of incidents with reputational, regulatory, compliance, customer, or business impact that require an immediate coordinated response and timely communications
• Lead resolution of complex technical issues and initiatives related to large scale applications, systems, databases, or other technical products and services
• Partner with Incident Communicator, Platform, and Business teams in driving resolution activities
• Identify opportunities for process improvements within technical support strategies and plans

Senior Technology Major Incident Manager

DevOps Engineer

• Act as an advisor to senior leadership on platform support solutions
• Lead complex initiatives providing high-level systems consultation
• Manage strategy and resolution of unique challenges
• Translate technology experience into engineering solutions
• Provide vision and expertise to senior leadership
• Maintain knowledge of industry best practices and recommend innovations
• Engage with professionals and serve as an expert advisor
• Provide training and mentoring to less experienced team members

Senior Lead Systems Operations Engineer – Technology Major Incident Management

Product Manager

• Lead the strategy and execution of complex, large-scale business and technology initiatives delivering long-term value.
• Provide product and solution vision, including defining initiatives to achieve business objectives, leading solution design, prioritizing backlogs, and guiding cross-functional teams through delivery.
• Oversee multiple product teams and application portfolios, ensuring alignment with business goals, risk requirements, and delivery timelines.
• Translate business needs into clear requirements, features, and user stories for engineering teams.
• Integrate AI tool sets into Product Owner routines and business engagement such as testing.
• Drive implementation of workflow and technology solutions that improve efficiency and business outcomes.
• Act as a trusted advisor to senior leadership, providing execution expertise and strategic guidance.
• Facilitate stakeholder alignment and decision-making through team forums and steering committees.
• Ensure timely delivery of risk and regulatory initiatives, proactively mitigating execution and compliance risks.

Senior Lead Product Owner

Analyst

• Guide complex technology projects with broad impact for the business
• Act as key participant in the plan development for Technology Operations
• Analyze complex technical operations challenges which require in-depth evaluation
• Conduct research and create reports and presentations on findings
• Lead the development of process and operational improvements
• Be the liaison with the onshore team and ensure communication and reporting of delivery from the offshore team
• Ensure quality and security of the solutions and address remediation's as needed
• Champion continuous improvement, including devising new strategies and new opportunities
• Set performance standards for the team and ensure operations achieve or exceed performance metrics
• Direct the daily Risk and Control flow of operations, focusing on policies, procedures, and work standards to ensure success; re-engineering and driving continual service improvement
• Make decisions based on the understanding of the requirements that influence projects
• Lead teams to meet deadlines and drive new initiatives
• Review, approve, and implement recommended changes to plans
• Collaborate and consult with employees to resolve initiatives and achieve technology directives
• Act as a mentor for individuals

Executive Technology Support – Lead Analyst

• Provide strong, inclusive leadership to build and retain a high-performing team, establishing clear expectations, and managing performance through targeted coaching to deliver sales, service, and operational excellence.
• Lead a branch team to proactively identify customer financial needs and deliver tailored consumer and business solutions that drive both customer value and business outcomes.
• Use branch manager routines to build individual capability, confidence, and productivity, delivering consistent, high-impact coaching through observation, feedback, and follow-up while holding the team accountable to behaviors and outcomes aligned to Wells Fargo priorities.
• Partner closely with internal sales partners to provide customers a comprehensive, coordinated Wells Fargo experience across Wealth & Investment Management, Business Banking, and Home Lending to maximize relationship depth, customer value, and branch performance.
• Identify opportunities for making banking easier for customers through education and demonstration of available digital options.
• Leverage reporting and employee observations to gain insight into strengths and opportunities, taking decisive action to improve team performance and expand primary bank relationships and wallet share.
• Demonstrate ownership by balancing growth, operational soundness, and talent decisions while proactively managing risk, resolving issues, and modeling behaviors that protect customers, employees, and the company.

Branch Manager

• Provide strong, inclusive leadership to build and retain a high‑performing team
• Lead a branch team to proactively identify customer financial needs and deliver tailored consumer and business solutions
• Use branch manager routines to build individual capability, confidence, and productivity
• Partner closely with internal sales partners to provide customers a comprehensive, coordinated Wells Fargo experience
• Identify opportunities for making banking easier for customers

Account Manager

• Conduct market and competitor research to help identify potential business development and partnership opportunities across Cards and Personal Loans
• Support collaboration with business leadership and cross-functional partners to align partnership opportunities to business-defined priorities and strategies
• Assist in preparing clear, compelling outreach and pitch materials to prospective partners
• Support partnership discussions and negotiations by helping develop business cases, deal constructs, and preliminary financial analyses
• Coordinate with internal stakeholders to support partnership hand-offs following deal approval
• Assist with governance, risk, and control activities related to partnership evaluation, approval, and execution

Business Development & Partnerships Consultant – Cards, Personal Loans

Consultant

• Design, execute, monitor, and analyze pricing sensitivity tests
• Monitor application rate trends and diagnose performance gaps
• Develop pricing optimization recommendations and present proposals to Pricing Committee meetings
• Conduct ongoing competitive market monitoring and benchmarking
• Maintain a strong controlled environment, ensuring compliance and documentation standards are met
• Partnering closely with Product, Marketing, Risk teams to drive business growth

Lead Decision Science Consultant, Valuation & Pricing

• The Commercial Real Estate Portfolio Management Senior Manager will be the first level manager who directs and controls the strategy, workflow, and execution of special asset management functions for the Multifamily Capital team.
• The successful candidate will manage, coach, and develop a team of individual contributors.
• Collaboration and consultation with Multifamily Capital colleagues, internal partners, external customers, and other stakeholders.
• Proactive management of the watchlist portfolio by meeting regularly with clients to understand performance issues, develop action plans, and ensure remediation activities are completed.
• Oversight of the special credits portfolio, ensuring that rehab projects are completed as agreed and that any new property condition issues are remediated in a timely fashion, ultimately ensuring properties in the portfolio are safe and maintained to ensure longevity.
• Implementation of forbearance, workout, and/or foreclosure activities in collaboration with internal stakeholders and as instructed by Agency partners.
• Supervision of quarterly risk assessment and grading activities for the larger Asset Management team.
• Travel to conduct property site inspections as required pursuant internal and Agency guidelines.
• Carefully review third-party site inspections when policy allows vendor outsourcing.
• Review property operating statements to understand drivers of performance, working with borrowers and origination staff to fully understand variances from underwriting, prior periods, and expectations.
• Ensure covenants and trigger items are adhered to pursuant loan documents and Agency guidelines.
• Present recommendations for resolving complex situations and exercise independent judgment while developing expertise in the function, policies, procedures, and compliance requirements.
• Contribute to management or control of operational and financial risk to Multifamily Capital and Wells Fargo.
• The team manager must demonstrate a high-level skill set that includes financial analysis, real estate and property management operations, market knowledge, knowledge of mortgage and legal documents, credit risk analysis and the leadership qualities necessary to manage a team of asset management professionals.
• The team manager is expected to use this skillset to assist and guide their team in every aspect of their jobs, with the end goal of minimizing and mitigating risk to Wells Fargo, Fannie Mae, and Freddie Mac, while also providing superior customer service.

Senior Manager, Commercial Real Estate Portfolio Management

• Provide strong, inclusive leadership to build and retain a high‑performing team, establishing clear expectations, and managing performance through targeted coaching to deliver sales, service, and operational excellence.
• Lead a branch team to proactively identify customer financial needs and deliver tailored consumer and business solutions that drive both customer value and business outcomes.
• Use branch manager routines to build individual capability, confidence, and productivity, delivering consistent, high‑impact coaching through observation, feedback, and follow‑up while holding the team accountable to behaviors and outcomes aligned to Wells Fargo priorities.
• Partner closely with internal sales partners to provide customers a comprehensive, coordinated Wells Fargo experience across Wealth & Investment Management, Business Banking, and Home Lending to maximize relationship depth, customer value, and branch performance.
• Identify opportunities for making banking easier for customers through education and demonstration of available digital options.
• Leverage reporting and employee observations to gain insight into strengths and opportunities, taking decisive action to improve team performance and expand primary bank relationships and wallet share.
• Demonstrate ownership by balancing growth, operational soundness, and talent decisions while proactively managing risk, resolving issues, and modeling behaviors that protect customers, employees, and the company.

Financial Planning and Analysis

• Lead all aspects of client interaction: establish and maintain a regular dialogue, gain visibility on the clients’ objectives and business pipeline to identify opportunities early, provide advice and ideas, and recommend tailored financing solutions to address specific clients’ needs
• Position the bank to win left lead mandates for complex syndicated project finance transactions where we play a leadership and active structuring role
• Lead the execution teams and provide guidance and oversight to pitch, structure, and execute project financing transactions in coordination with Credit Risk Management
• Coordinate the execution and distribution strategy together with Debt Capital Markets teams to ensure successful placement of financings
• Coordinate interaction with other product partners within the bank (Investment Banking, Capital Markets, Rates, FX, Treasury Management, etc.)
• Represent the bank and grow the franchise by developing relationships with clients, partners (consultants, attorneys) and peers at other banks
• Serve as a mentor to others on the team

Project Finance Originator, Executive Director

Operations

• Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions
• Provide feedback and present ideas for improving customer service and colleague experience, and related performance management process and tools
• Perform operational and customer support tasks
• Provide excellent customer service, engage customers in conversations, and build relationships with them
• Manage the schedule and the daily operations of the teller line
• Make decisions and resolve issues related to daily operations of the teller line, under direction of regional banking management
• Leverage interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures
• Support customers and employees in resolving or escalating concerns or complaints
• Collaborate and consult with branch employees, colleagues, and mid-level managers
• Interact directly with customers
• Coach, motivate, and develop a diverse team of direct reports to achieve full potential and meet established business objectives
• Manage allocation of people and financial resources for branch operations
• Mentor and guide talent development of direct reports and assist in hiring talent

Branch Operations Associate Manager

• Serve as a senior‑level product owner accountable for defining, maintaining, and evolving the enterprise Vulnerability Management digital product strategy and roadmap
• Act as an advisor to senior leadership, influencing digital product strategies, investment priorities, and long‑term objectives for highly complex and high‑risk initiatives
• Lead delivery of large‑scale, long‑term digital solutions requiring advanced analytical, inductive, and creative problem‑solving
• Establish and enforce enterprise product standards, including feature definition, dependency management, work classification (CTB/RTB), time tracking, and delivery status reporting
• Champion SDLC automation, process standardization, and reporting consistency to strengthen risk controls, transparency, and audit readiness
• Provide oversight and guidance for UAT planning, execution, and readiness, ensuring quality and compliance expectations are met
• Participate in and influence sprint planning, backlog management, and release activities to ensure delivery aligns with strategic outcomes
• Lead coordination of highly complex, cross‑functional initiatives involving Product, Engineering, Technology, Security, and Operations teams
• Strategically engage with leaders and professionals across the enterprise to drive alignment, clarity, and execution
• Identify operational gaps and formalize processes that reduce friction, improve scalability, and enhance delivery efficiency
• Strengthen stakeholder engagement models, including the Vulnerability Management front‑door intake and prioritization process
• Drive improvement of defect, issue, and incident management through established ServiceNow incident and triage processes
• Ensure work is appropriately traceable to intake requests, initiatives, and project identifiers, where applicable
• Contribute to annual planning activities, tool evaluations, and assessments of emerging technologies and capabilities

Senior Lead Digital Product Manager – Vulnerability Management

Full-stack Engineer

• Lead complex technology initiatives including those that are companywide with broad impact
• Act as a key participant in developing standards and companywide best practices for engineering complex and large-scale technology solutions for technology engineering disciplines
• Design, code, test, debug, and document for projects and programs
• Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors
• Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives
• Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals
• Lead projects, teams, or serve as a peer mentor

Senior Technology Major Incident Manager

Senior Lead Systems Operations Engineer – Technology Major Incident Management

Senior Lead Product Owner

Executive Technology Support – Lead Analyst

Branch Manager

Branch Manager

Business Development & Partnerships Consultant – Cards, Personal Loans

Lead Decision Science Consultant, Valuation & Pricing

Senior Manager, Commercial Real Estate Portfolio Management

Branch Manager

Project Finance Originator, Executive Director

Branch Operations Associate Manager

Senior Lead Digital Product Manager – Vulnerability Management

Branch Manager

Lead Software Engineer – Advisor Platform