Support Engineer

• Deliver consistently exceptional customer experiences to every Webflow user
• Assist customers in support queues, chat and phone utilizing tools such as Zendesk, Zoom and Jira
• Document and report bugs, resolve issues, and foster collaboration within the team to ensure top-tier customer satisfaction
• Advocate for customers' needs and collaborate with team, product, and engineering to identify opportunities for product and service improvements
• Share feedback that drives product improvements and celebrate customer success
• Collaborate with teammates across support, product, and engineering
• Grow technical skills and help shape how customers experience Webflow
• Report to Manager, Technical Customer Support

Technical Support Specialist

Healthcare Technical Support

Senior Technical Support Engineer

Support Operations Analyst

Technical Support Specialist

Technical Support Specialist