Technical Messaging Operations Lead

Launch Potato

full-time

Posted on: 9/16/2025

Origin: • 🇺🇸 United States

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💰 $110,000 - $150,000 per year

Senior

DNSJavaScriptPython

About the role

Own and optimize Launch Potato’s messaging systems across email, SMS, and push channels to increase reliability, scalability, deliverability, and business impact
Own and scale ESP, SMS, and push notification platforms; lead technical vendor relationships and platform configurations
Drive development of lifecycle, transactional, and promotional messaging workflows that increase engagement and retention
Lead major data and platform migrations while maintaining compliance and robust documentation standards
Monitor and resolve deliverability, domain, and IP issues across all messaging systems; maintain high inbox performance
Build lightweight automation tools and scripts to increase operational efficiency and reduce manual workflows
Lead root cause analysis and incident resolution related to messaging infrastructure
Enable internal stakeholders (especially marketing) through training, documentation, and scalable workflows
Collaborate cross-functionally with engineering, analytics, and product to align messaging execution with company KPIs

5–7+ years in technical/messaging operations or marketing technology
Expertise with high-volume messaging platforms and APIs (e.g., SendGrid, Twilio, Mailgun, Sailthru)
Advanced knowledge of email deliverability protocols (SPF, DKIM, DMARC) and domain/IP management
Proficiency in HTML/CSS for email, spreadsheets, and comfort editing landing page/web content
Strong scripting skills (Python, JavaScript, or similar) with experience building internal automation tools
Proven success leading platform migrations, vendor integrations, and owning lifecycle messaging systems
Excellent communication skills and documentation habits
Experience: 5-7+ years in messaging infrastructure, automation, or MarTech with hands-on execution and cross-functional ownership.