Coach / Operations Manager Trainee
Walmart
Coach / Operations Manager Trainee
Walmart
full-time
Posted on:
Location Type: Office
Location: Spearfish • South Dakota • 🇺🇸 United States
Visit company websiteSalary
💰 $31 - $38 per hour
Job Level
Entry Level
About the role
- Lead and develop teams by teaching, training, touring stores and providing feedback (Tour-to-Teach)
- Communicate and collaborate with all levels of associates regarding store operations, technology, business initiatives, merchandising and company direction
- Introduce and lead company change efforts; provide clear expectations and guidance to implement business solutions
- Model and demonstrate exceptional customer service standards using the One Best Way (OBW) service model
- Manage and support customer service initiatives and resolve customer needs, complaints and issues
- Develop and implement action plans to correct deficiencies and drive process improvements
- Drive financial performance and sales by reviewing and evaluating P&L statements, managing budgeting, forecasting and controlling expenses
- Monitor merchandise presentation, seasonal transitions, inventory flow and operational processes; implement plans to mitigate shrink
- Hire, train, mentor, assign duties, set expectations, recognize associates and promote a belonging mindset
- Coordinate job-related activities with stakeholders to meet customer and business needs and build accountability
- Ensure compliance with company policies, support Open Door Policy, and uphold Walmart values such as Respect the Individual and Act with Integrity
Requirements
- 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience
- For facilities that sell firearms: successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training
- Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.)
- Preferred: Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
- Preferred: Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
- Preferred: General work experience supervising 5 or more direct reports including performance management, mentoring, hiring, and firing
- Must comply with drug-free workplace policy
Benefits
- Competitive pay and performance-based bonus awards
- Hourly wage range $31.25-$38.46 plus differential
- Health benefits: medical, vision and dental coverage
- Financial benefits: 401(k), stock purchase, company-paid life insurance
- Paid time off: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Annual or quarterly performance bonuses
- Regional Pay Zone (RPZ) (based on location)
- Live Better U: Walmart-paid education benefit (tuition, books, and fees paid)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
P&L managementbudgetingforecastingprocess improvementcustomer service standardsmerchandise presentationinventory managementperformance managementmentoringhiring
Soft skills
leadershipcommunicationcollaborationtrainingfeedbackproblem-solvingaccountabilitycustomer focuschange managementteam development
Certifications
Bachelor of Science in Business ManagementCertificate of Completion in People and Business LeadershipFirearms Authorized TrainingCriminal Background Check (CBC)