Coach / Operations Manager Trainee
Walmart
Coach / Operations Manager Trainee
Walmart
full-time
Posted on:
Origin: • 🇺🇸 United States • Ohio
Visit company websiteSalary
💰 $31 - $38 per hour
Job Level
Entry Level
About the role
- Lead and develop teams by teaching, training, actively listening to associates, touring stores and providing feedback (Tour-to-Teach).
- Communicate and collaborate with all levels of associates regarding store operations, technology, business initiatives, merchandising, and company direction.
- Introduce and lead company change efforts, set clear expectations and guidance to implement business solutions, and communicate business objectives to teams.
- Model and demonstrate exceptional customer service standards using the One Best Way (OBW) service model; manage and support customer service initiatives and community outreach programs; resolve customer needs, complaints, and issues.
- Drive financial performance and sales by reviewing P&L statements, managing budgeting/forecasting, controlling expenses, monitoring merchandise presentation, inventory flow, operational processes, and implementing actions to mitigate shrink.
- Provide supervision and development opportunities for hourly associates: hiring, training, mentoring, assigning duties, setting expectations, recognition, promoting belonging, recruiting and developing associates.
- Coordinate, complete, and oversee job-related activities and assignments: develop and maintain relationships with stakeholders, support plans/initiatives, identify/communicate goals, build accountability, measure progress, and address improvement opportunities.
- Ensure compliance with company policies and procedures and support company mission, values, ethics, and integrity; implement action plans and provide direction on Open Door Policy.
Requirements
- 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
- Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
- For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training may be required.
- For facilities that sell only ammunition and have state specific requirements, may require a current state issued Certificate of Eligibility.