Lead and develop teams by teaching, training, actively listening, touring stores, and providing feedback.
Communicate and collaborate with all levels of associates regarding store operations, technology, business initiatives, merchandising, and company direction.
Introduce and lead company change efforts, providing clear expectations and guidance to implement business solutions and communicate objectives.
Model and demonstrate exceptional customer service standards to store associates following the One Best Way (OBW) service model and manage customer service initiatives and community outreach.
Drive financial performance and sales by reviewing Profit and Loss statements, managing budgeting, forecasting, controlling expenses, monitoring merchandise presentation, inventory flow, operational processes, developing action plans to mitigate shrink and ensure sales and profit goals are achieved.
Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting expectations, providing recognition, and developing qualified associates.
Coordinate, complete, and oversee job-related activities by developing relationships with stakeholders, supporting plans to meet customer and business needs, building accountability, measuring progress, identifying improvement opportunities, and promoting continuous learning.
Ensure compliance with company policies and procedures, support company mission, values, and ethics, implement related action plans, and provide direction on applying policies.
Requirements
2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training may be required.
For facilities that sell only ammunition and have state specific requirements, may require a current state issued Certificate of Eligibility.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
Benefits
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit program covering tuition, books, and fees for certain programs.
Annual or quarterly performance bonuses.
Additional compensation may include Regional Pay Zone (RPZ) and Complex Structure adjustments.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
budgetingforecastingProfit and Loss analysisinventory managementcustomer servicemerchandisingoperational processesaction planningtrainingsupervision